We just wanted to give a shout out for Radiology nurse Laura…read more On April 22 my 87 year old husband underwent a suprapubic catheterization at Emerson Radiology. His nurse Laura rated a #10 in every aspect of nursing. She had a way of blending knowledge, efficiency and kindness to make this a comfortable experience for my husband. Our thanks to her, P&K

Emerson flagged my review from years ago so I'm rewriting to clarify that I've been there, several…read moretimes. We live in town and I've had to visit multiple departments, including the ER for both myself and taking my parents. In the 10 years or so since I first left the review, I can honestly stay I stand by my original assessment. If you, literally, don't think you'll survive the drive to Lahey or Mass General then certainly go here. Otherwise, do whatever you can to get to a better hospital. Aside from my own 1-star experiences, I've heard multiple stories of similar experiences of close friends and immediate family getting grossly misdiagnosed by Emerson. Most recently they sent a friend home after a CAT scan with a "concussion" which, fortunately, the Lahey Clinic almost immediately discovered were severe brain lesions. My father was in a car accident where Emerson missed a broken back and concussion - again, fortunately, caught days later by another hospital. It's unfortunate as we live about 2.3 miles away but between our experiences and local paramedics recommending other hospitals, it's simply not worth stopping unless absolutely critical. (Side note: Yelp's, "Not Recommended" reviews for Emerson are worth a read.)

The whole office staff is lovely but Dr Letner is an absolute star and I would highly recommend…read moreher. Kind, patient first, excellent surgical skills.

If your insurance leaves you with little options, I still would not recommend this place…read more It's overly busy and the reception desk does not care about your needs. When you ask,"Thank you for calling AFA, could you hold?" Actually wait for the response to your question instead of putting you back hold for forever. Longest I was on hold with them was 40 minutes until I was disconnected. I've seen a few different doctors the years I've gone here and none of them are insightful, have bedside manner or make you feel comfortable. It's like being on an assembly line. Some of us have had painful contractions and no assistance what so ever with complications. You would think that the women working there would show compassion...they don't. They don't care if there's urgent matters that can't be solved with calling 9-1-1. If a pregnancy is at risk you need to respect that, at least let patients leave a message so they don't have to waste time. Their phlebotomist shouldn't be taking blood from people. Two friends of mine had no choice but to be patients here and we all ended up with intense bruises for weeks after, when the main hospital lab doesn't even leave a mark. I don't trust them to care about my baby. Take this as constructive. If you have enough patients voicing concerns...stop trying to save face by replying with,"Your care is important to us, we take our work seriously..." Then fix yourselves. Not going back.

I couldn't be happier with my experience with Dr. Paul Costa and Concord Plastic Surgery. I was…read morehopeful before my surgery, and I am ecstatic with my results. At five weeks post-op, I still can't believe the difference. Just as important, I have been extremely happy with the entire experience. The office responds quickly to my emails, my follow-up appointments never feel rushed, and I always feel heard and genuinely cared for. From my initial consultation, through surgery and all of my post-op care, my experience has been exactly what I had hoped for. I'm incredibly grateful to Dr. Costa and his entire team.

I had previously undergone two breast lifts. Dr. Costas did not inform me of the possibility of…read moreincreased scar tissue with repeated procedures at the exact location; in fact, there was very little communication on his part throughout the procedure or during aftercare meetings. I developed keloid scars under both breasts. Still, he did not inform me what I had or how to help myself. He repeatedly advised massaging the area with vitamin E. Keloid scarring is irritating and erythematous. The scars are raised and thick. I would not recommend this doctor. He does not take the time to evaluate each patient properly, and his communication skills are inadequate. I waited to write this to see if my scars would heal over time, and they have not. Working with him was the worst decision I have made in the field of plastic surgery. There is more, as he did three procedures, but I will not go on. I wasted my money and am permanently scarred. The lack of communication left me feeling empty, uncared for, and cheated. Please! Find someone who listens, asks about your health condition and previous procedures, gives you the facts, and treats you like an individual with unique concerns. 12/31/25. May the coming year see more caring plastic surgeons!

Quite simply the nicest doctor I've ever had the pleasure of working with. He was just fantastic…read morewith my 8 year old son. We were referred to a another ENT in Boston and I was cc'd on the entire e-mail thread between the two specialists, which occurred almost immediately after I left his office. The specialist at Tufts Floating said that Dr. Vogel's initial diagnosis was spot-on and that he's one of the best non-Boston doctors he works with. Can't say enough good things about our whole experience with him