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    Charles Schwab

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    American Eagle Investments - 3119 Cliff Ave

    American Eagle Investments

    (5 reviews)

    I was just brushed off by phone today when I contacted American Eagle Realty to inform them that…read moreback in March, they had some people to clean out their vacant property and their truck was stuck and damaged my lawn. I showed them on my security camera where the truck was parked. I was not home when they did this. My neighbor informed me that they got stuck and please look at your lawn and when I looked at it, it was a shambles so I left a note in the vacant property. No one returned my call. I called the city. I called the county. They said you have to get in touch with the owners. I've called the Realty company. I've called the brokers and I was told unless I saw it in person they didn't do it because they didn't have anybody that would damage my property so now these big truck tire marks are all across my lawn and they are the only person who worked on that home and cleaned out that home and I was talked to in a very bad manner. I could only imagine dealing with them to purchase a property. I've been reading some bad reviews about them and I could see why.

    So, my wife and I have lived at one of their rental homes for 3 years (Aug. 2015-Aug.2018), and it…read morewas ok at first. But recently, there have been some hiccups in their organization of the rent payments. First of all this house was way too over priced on rent. Over $700 a month for a tiny 600 square foot bungalow style house with only a 2,500 square foot front yard, no backyard whatsoever! So, on two occasions... One I had to get two money orders to pay rent, and we ended up getting a default notice of only one of those amounts being received (Conveniently the larger amount!), so we called immediately! They literally told us, "Oh sorry, the money orders were stuck together". WAIT WHAT?!?! Are you serious?!?! Second one! And you're gonna love this! This was the straw that finally broke the camels back... We got another default notice for $141 for some late fees. We purchased the money order and dropped it off at the UPS Store (Of all places for residents to pay their rent!!!) within days of receiving the notice! Well, we end up receiving a unlawful detainer/civil claim approx a month later for eviction for the $141.00! After numerous calls trying to get a hold to someone in the office (Which that's a whole different issue!). The office receptionist Abby tells us "Oh, the money order was sitting in my box". Excuse me?!?! We have now actually received a eviction notice, because they obviously do not have their acts together!!! Abby proceeded to tell both my husband and I on DIFFERENT occasions (Calls) that we could disregard the summons and not appear in court, because everything was fine on our account. She actually said THEY OWE US $14.10 as of 8/29/18! You can't tie all this to coincidence!!! Something smelled fishy! But we are done and all moved out! You don't even get to walk into their office or see them face to face (What are they hiding?!?!). It's tucked secretly back deep in Innsbrook. All of your business (Rent payments, etc) has to be done out of a mailbox at the UPS Store! Like I stated above... Getting a hold to someone in their office is like a act of congress. Because they will not answer the phone half the time, nor will they return phone calls! Their maintenance service is deplorable as well. The water was always an issue!!! Wait till you hear this mess!!! The power supply to the well pump that provided water to OUR HOME was powered by our filthy neighbors (They were some shady characters too)!!!! WHAT?!?! So, our necessities for cooking, cleaning, and personal hygiene was all at our neighbors mercy! Our water heater sprung a leak (Under it) and ended up completely soaking the subfloor of the kitchen and completely ruined the vinyl. It took approximately a year of calls, emails, etc for maintenance to come check out the issue. They eventually put in a new water heater, but did a patch job on the kitchen floor (They put new floor down on top of all the wet subfloor!). We even almost had a costly a/c repair bill fall on us!!! Every repair was done by some Tom, Dick, and Harry contracting company (They always seemed to come in creepy unmarked white vans!). BE WARNED!!! These are slumlords! Please save yourself the trouble, and take your business elsewhere! They only care about making money than maintenance and customer satisfaction! Update (As of 9/22/18) Soooo, the receptionist at American Eagle Investments completely threw their lawyers under the buss (Or tried to anyway!). Saying it was the attorneys fault that all the court documents were filed and court was held on the matter. Well, what she obviously didn't know. Is that I had already talked to the administrative assistant at the attorneys office! The administrative assistant advised me that they never informed them to cancel the whole thing! Period! They ended up apologizing multiple times and voiding the judgement ordered, but the damage had already been done. You don't FOOL AROUND with someone's rent money! We have now been moved out for over a month (We moved out Aug. 19, 2018). And what do we receive in the mail 2 days ago?!?! Another late notice!!!!!! WHAT?!?! Our lease EXPIRED with them July 31, 2018!!!! We even made numerous called and emailed them several times inquiring about our lease renewal weeks before (From June-Aug) we moved (Up to DAYS before!), and had yet to receive ANYTHING up until the day we moved). The receptionist Abby kept telling us. "Oh, they're making changes to the lease". This has got to be the most misorganized and mismanaged company that I've ever experienced in my life.

    Ameriprise Financial Advisors

    Ameriprise Financial Advisors

    (1 review)

    I would give Ameriprise NEGATIVE stars if I could. My experience with them has been horrid…read more I moved to Ameriprise because Virginia Credit Union (VACU) recommended them. I am now considering closing all of my accounts at Virginia Credit Union simply because of this. I started with an advisor whom I really liked. However, when I needed to perform an action with my account, I couldn't get any response from her. I finally found out that she was out on emergency medical leave; there was no auto-response to let me know and no one notified me to let me know that she had already been out for a month at that point. I was directed to call the 800 number for Ameriprise. They were highly unhelpful and told me to talk to my advisor. Who was out. On emergency medical leave. And they knew nothing about it either. The REAL issue came when I tried to complete my transaction. I needed a check issued to a contractor. They had me fill out a 7-page fax and send it in to get the check issued (because my advisor had not opened and connected a bank account to my investment account like she had promised). So I sent the ridiculously long fax in. After a couple of days I started to suspect the check had not been issued. It had not. I called again. They said I was missing info. I supplied it, sent the fax back. Still nothing. I called again. They said I was missing more info. I supplied it, sent it back. I think you get the drift now. Despite the fact that I have begged and pleaded and demanded that they call me and let me know if I'm missing info (even though I feel like this should be done regardless), they just don't. Getting anything done with them is a NIGHTMARE. It is INFURIATING. JUST. STAY. AWAY. GO ANYWHERE OTHER THAN THIS HORRIBLE, INFURIATING "INSTITUTION".

    Charles Schwab - investing - Updated June 2026

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