Visited this Truist branch to open a business bank account and the relationship specialist, Shannon…read moreLove, was wonderful to work with. She walked me through each step and explained everything in understandable terms. She took a personal interest in my story which I appreciated. I like that Truist offers 3 types of credit cards for business accounts (cash rewards & travel card).

I've been working with Malik and he's been very helpful throughout the entire insurance process. He…read moretook the time to explain everything clearly and made sure I understood my coverage and options. With all the changes I had with my vehicles, Malik has always been responsive, patient and understanding. He never made me feel rushed and always willing to take the time to answer my questions and walk me through everything. I really appreciate his professionalism. Highly working with Malik!

Es una de las mejores compañías de aseguranza que he tenido en comparación con otras, pago la misma…read morecantidad que mi aseguradora anterior y tengo seguro para mi hija, el carro y el apartamento, es un buen beneficio obtener este seguro y lo recomiendo. Cesar Acosta es un buen asesor y vendedor muy profesional durante obtuve mi aseguranza con State farm.

This State Farm office is Excellent . They follow up on me…read morerecent auto incident and has been really good on all other concerns and Prem is excellent at recommending solutions to my concerns. I highly recommend is office. The staff is very knowledgeable and helpful

When my Umbrella insurance payment was overdue, I was promptly notified by Rachel and assisted by…read moreLori in making the payment to avoid a lapse in coverage. This is just one more example of the outstanding service I have always received from Prem Das and his outstanding State Farm office staff.

After being a loyal customer for more than 3 years, I met Melissa (the self-proclaimed manager). I…read moreasked a few questions about my renewal and my options for adding on another car. She kept telling me that she couldn't tell me how much it was going to cost. She could not even give me a rough estimate. This seemed odd because every other time Blair assisted me pleasantly and provided all of the information and quotes when I asked. How can someone make a decision between liability and full coverage if they don't know the difference in price? Melissa was not trying to help me. She was combative, arrogant and unprofessional. She did not work to solve my problems, instead she just flat out kept saying, "we can't do that. - no, we can't do that." Usually managers offer solutions and try to help the customer. Melissa did not. She is not management material. Now, Blair did help me.. she answered my questions and came up with a solution. (Funny how the manager is supposed to be the one to help, not the employee.) One thing though... when I asked if someone from there could call me the next day to provide me with another quote. I was advised that I should call them. If they want my business, how hard is it to schedule my name and number on their planner and reach out the following day? It's as if I need to bow down to them to give them my money because they are too busy with all of the other customers. I guess three years being a loyal customer doesn't mean you are going to have any extras - even if that extra is just a courtesy call with a quote (ultimately leading to more money for the Insurance Doctor.) huh... makes you think. Do they really want my business?

Melissa always goes above and beyond with helping me. She is professional and very down to earth…read more I will recommend my friends and family

Communicated with the office manager via email and she was very responsive and straightforward…read more Insurance is a necessary evil so may as well talk to someone who is cordial and not pushy.

Contacted this office about a quote on a Saturday through Yelp. They responded in minutes letting…read moreme know of their hours and offered a few optional times to sit down with me and go over my policy and see if they could match coverages with a save me some money.

great experience love thee energy of the staff! Answered everything I was inquired about.read more

As someone who was clueless when it came to life insurance, Aimee was the ideal combination of…read morepatient and informative. She explained everything thoroughly, giving me multiple options with straightforward pros and cons of the various policies. I would recommend her to anyone exploring their life insurance needs!

This cafe is located on the ground level of Short Pump Town Center. The cafe is very pretty with…read morelots of sitting space all around. At the back, there's an ATM and banking customer service location. In the cafe, they serve bunch of drinks, bakery snacks and sandwiches. For some hand crafted drinks, they offered 50% discount when paying with Capital One credit or debit card. But there's no restroom at the cafe. We went to the cafe to take a break from the heat wave outside. The supervisor at the store was very welcoming, greeting every guest who was walking in. I ordered their summer special Island Spritz drink and got the 50% discount for using my CO card. The drink was ready in a minute. Super quick service. The staff members were patient and friendly at the register. I liked the drink a lot, could totally taste the pineapple and the coconut flavors in the drink. While resting at the store, we also found they had some DIY Pinwheels for free. Overall had a wonderful time chilling at the cafe.

Capital one Cafe located on the ground floor of short pump mall. Very welcoming vibes. You see…read moretheir logo everywhere. Nice lounge design, regular tables and high tables. ATM at the back (a must). Drink menu and pastry on display. Got a unsweetened black ice tea. Good for the hot day. If you used Capital one card to purchase, it's 50% off. Great promotion and nice surprise for us.

We previously had our personal and business policies with another agency, and were very…read moredissatisfied. A friend, who is also a business owner, recommended Colson & Dickie to us, which means a lot. We had our initial meeting with Paul who listened carefully to our concerns and needs. Not only did he find us better coverage, for all our policies, he found them at a better price. The office team is amazing. Elizabeth is a rockstar in the customer service department, and so very knowledgeable. Every time I send her a question or concern, she is quick to respond and give me the information I need. Some of our business contracts have very specific insurance requirements, and this team handles them with ease. I highly recommend Colson & Dickie. If I could give them more stars, I would.