Great service at our recent visit to UW! The lady that…read moreassisted me and my mom with her new debit card was very attentive. It was good to be back at this branch.

We have been members for over 10 years. We've stayed members due to the quality of service, rates &…read moremany local offices. Plus, the remodeled Wauwatosa office is very open, modern, and clean. My son loves the ipad kids area while waiting. Frank M, the financial advisor, has serviced us for over 5+ years now. Today, we just had our yearly financial check-up. Frank is very professional, precise & knowledgeable in many sectors. He always comes with many questions & suggestions for your life. He even answered our random tax return questions we had this year. This office also offers other services such as life insurance. Frank now has a local assistant at the Wauwatosa office & and Separate owen wealth management area, which is separate from the regular bank.

Very helpful whenever I have problems. Clean place and love the smell of their popcorns.read more

If I could give it zero stars I would. I have experienced duplicate payments two months in a row…read morefrom this bank. Last month they returned it to my original account they took it from, this month they say it's not possible. I really hope that I'm able to get my money back because I have bills to pay. They also will not refinance my loan under my name only, even though I've never missed a payment in 3 years. I'm definitely looking into a different bank. One that actually cares about there customers and doesn't hangup on them when they call.

Tri City did a online banking upgrade that was as poorly executed as any website I have seen. long…read morewait times on hold with phone numbers incorrectlly displayed on the website login to obtain help. days of no service without knowing how to get it fixed.

Always have great customer service at this branch. Everyone is so friendly and really care about…read moreyou as a customer. I had an issue and Sara W. was so wonderful. Sara W. was so patient and really listened to my concerns. The branch manager was also involved and was willing to do what she could for my situation. I highly recommend this branch at 6767 W. Greenfield, West Allis, WI. Thanks to a great team!! Kathy E.

Based on a friend's recommendation, I decided to go ahead and become a customer of Wintrust Town…read moreBank at 140 S First Street in Milwaukee, Wisconsin also know as the Third Ward. Initially I tried to become a customer online, but then a Town Bank representative suggested that I go in person to see someone about opening a account with Wintrust and so I did. I was introduced to Suzette Didenko, VP Branch Manager of Town Bank at 140 S First Street. She couldn't have been more delightful to work with as she took me through the details and process of opening an account with her Branch, thus making me officially a new customer. She welcomed me and makes herself available for any questions or concerns I may have regarding my new account and any future financial needs. I am looking forward to my relationship with Wintrust and wishing Suzette and Town Bank the very best in the future! Mr. Bryant Williams, A Town Bank Customer

I opened a checking account some years ago to gain an incentive payment & to have a 2nd debit card…read morebackup. That was successful & no problem. Recently, I wanted to close it... with online savings actually paying interest these days, I don't want extra money laying around getting nothing for it. There is no, absolutely no way, to message/email anyone at BMOHarris. All the 'Contact Us' links lead to a nationwide phone number. When I called that number, they tried and tried (so they said) but they were unable to cancel my account. So I just withdrew all the money but the account is still active. Holding my breath waiting for them to charge me for the privilege of having an open account with no money. Don't know if they can reach into my active account at another bank to steal their fee. We'll seel.

Bob gave us some outstanding customer service as we closed out some accounts from my father's…read moreestate... very professional and friendly. Good to see the lobby open during the Covid where some banks are not. We were even over an hour late due to a bad experience and slow service at their competitor down the block... Bob is an "asset" to your bank!

To clarify, I am reviewing the branch at 6611 S 27th Street. It does not yet show up on Yelp. These…read morepleasant folks should not open until they are staffed and ready. I stopped in this week to open another checking account which I need to do before year's end. They let me know that despite clearly having office space for 5 or more workers, they could not accommodate me because I didn't have an appointment. Note: they were not staffed. First available appointment was January 3 by phone. If it's by phone, it could be originated anywhere, so why such a long wait? Anyway, I went to another branch 10 miles away and got the new account in 10 minutes.

Although this is just a campus branch location, it is actually pretty much full service. It's a…read morefive star place when there aren't many students around, it's a three star place when there are. You might not mind it, but I'm a college professor so when I'm not working I don't like to be surrounded by college students. Yech. But this place has highly competent, efficient and pleasant tellers and counselors. Much lower rates than the big evil banks who should not be forgiven for what they did to the national economy in 2008. I just finished paying off a home improvement loan from UW Credit Union and I really appreciate the help they gave me to fix up my bathroom. The one drawback of this location is parking but if you're in this neck of the woods anyway, it's otherwise pretty good.