1. Charleston Bound Rugs

    1. Charleston Bound Rugs

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    Charleston Bound Rugs

    5.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - Charleston Bound Rugs

    Carpet binding

    Carpet installation

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    Home Decor Outlets - North Charleston

    Home Decor Outlets - North Charleston

    2.7
    (10 reviews)
    $$

    A complete Rip Off. My wife and i paid for a bedroom set with side tables over 3 month period from…read morethe Rivers Avenue , N. Charleston location. This was in 2021. We were given a myriad of excuses initially : "Logistic challenges due to COVID 19, shipments delayed, trucking delays" We are yet to receive even ONE piece of furniture. Our calls are ignored. We contacted the Head Office we are being given the run around. Home Decor is simply THE WORST ! I will say this at times when you see some companies fail and their employees out of work and destitute it's the Universe's way of balancing things out ( KARMA). My family was robbed of our honest, hard earned money and justice will be served somewhere somehow.

    You know how they say "You get what you pay for" well I guess I just paid for poor customer service…read moreand possibly the most ghetto retail experience of my life. I will start by saying that I have never shopped at a lower priced or outlet type of furniture store before but since I only needed a dresser for a guest room and they had a "deal" I was like ok I'll save a few bucks. The initial shopping experience, everyone seemed professional I picked out the piece of furniture and arranged a pick up date. Arrived today to pick up the piece and after paying the balance owed, they told me they couldn't bring the dresser out to my car in front of the store, I had to drive "around back" behind the store and someone would bring it out. I was hesitant at first as this doesn't seem customer friendly but I'm like ok I got this dresser for a deal so ok.. I drive behind the store (tiny little alley) none of the building are labeled I call the store I'm like, I can't find your pick up area can I just come back to the front of the store and you all can bring it to my car? Store employee "I'm sorry but no" you made a wrong turn.. just go up to the stop sign and make a left.. I'm like ok.. I got this piece of furniture at a great price.. I keep driving I turn left and never saw there pick up area.. now I'm mad..they took my money and sent me on a poor customer service wild goose chase! Long story short, rolled to the front of the store and was met by an Employee with a really annoying grin on her face.. I said a few choice words, regarding their poor customer service and the fact that while I was rolling in back alleys their staff was sitting around giggling with each other...hmm needless to say they brought my dresser out and loaded it in my car..I have never seen a ghetto mess like what I saw today. I can't imagine this is what they normally ask their customers to do. SMH

    Charleston Bound Rugs - carpetinstallation - Updated July 2026

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