The sales associate was Mike (he has a mustache and wore a cool rugby shirt) that helped me buy my…read moretrench coat. He was so awesome. We went back the next day and when we came in he remembered my name and things we had talked about. He suggested a few things, styling etc. never pushy. He is a standout salesman.

I really like checking out Billy Reid men's clothes when I have the opportunity, so walking up on…read moreone in the fashion district on King St in Charleston was very nice.  I was able to pick up a vest that I had previously seen at the Georgetown, DC location and got it for 1/2 off. This store had a nice selection of women's wear as well.  Friendly people working here too.

This is my first time giving a review ever, but the man who runs this shop is incredible. The…read moreprices are so fair, his work is such high quality, and he is so fast. I came in for a repair to the heel cap of a pair of boots, and before I could even leave the parking lot, he was knocking on my window with the work already complete. Please use him! He's great.

A very dependable local cobbler does good work at reasonable prices, and keeps consistent posted…read morehours (it might look closed but it's open during business hours.) Great to have someone who can replace worn down heels, or stitch a leather handbag that needs repair.

I have taken my shoes and boots to Alex's whenever I need repairs and I am always very happy with…read morethe results. The cost may be a little higher than people want or expect but it is so worth it especially if you love the shoe.

I brought a bag in to have the latch repaired because it would no longer lock. The guy seemed like…read morehe was in a bad mood, looked at it, and turned away, muttering "you'll have to take it to Kate Spade". Never looked me in the eye. Made me feel like an inconvenience.

Peter and Sons luggage repair to the rescue!…read more I have a larger size Samsonite Strarium case (from Japan) that unfortunately lost one of its wheels. I tried looking everywhere for it, to no avail. Even more difficult was trying to source a replacement wheel (since it's an Asian market product line), but thankfully the suitcase was still warrantied by the brand. Peter and Sons were extremely fast with the wheel replacement; in fact I counted 9 days from the time I dropped it off at the local Samsonite retail store to when the suitcase was mailed back to me at my front door. Props to them for a fast and no-cost repair!

I had a damaged clip on the sternum strap on my Gregory Jade backpack. Something that seems so…read moresimple was a nightmare. I was sent a replacement strap from Gregory, but I wasn't able to attach it to my pack and neither was anyone at the two REI stores that I visited hoping to get it fixed. I was a little desperate and tried on several backpacks while in REI, but none fit me as well as my trusty Jade 38. Also, most of the backpack frames now are too large to conform to the carry on restrictions. Next, I brought it to a local shoemaker, but he didn't have the proper equipment to sew the backpack. Luckily, someone at the Gregory warranties department, suggested sending my pack to Peter and Sons. Well, not only did the shipping and repairs take less than a week, my pack is usable again! These guys are awesome! I wouldn't hesitate to trust these guys with any kind of repairs on luggage, they do great work!

Very unique leather neck pieces and great customer service! I bought a fringe piece for myself and…read morea bolted leather shirt-collar piece for one of my besties for her birthday. We both live in Los Angeles, and her being a clothing designer and stylist... I never know what to get her- but this was IT! In typical fashion, she lost the center clasp/ bolt at her birthday party and I reached out to the store for a replacement- They sent it right away with a sweet note! Check this place out if you're in town- some of the clothing is Charleston-generic, but there are some real gems to be found as well (really cute Spanish clothing line :)

I have used O'Connor Embroidery & Apparel on three recent occasions. The first two transactions…read morewere simple monogram embroidery requests; both were successful. However, my most recent experience was far from acceptable and could be better described as gross incompetence. To make the story short, for any sort of skilled embroidery work O'Connor Embroidery & Apparel is not up to the task. The longer version of this story for those who are interested can be found below. As a Christmas gift this year for my dad and brothers, I designed some custom jean jackets. On the back of the jackets there is embroidery work depicting an eagle with American flag wings, which was done by a friend (NOT O'Connor Embroidery & Apparel). I have collected vintage ski patches from around the world over the past 20 odd years on trips taken with friends and family. I decided to add these ski patches to the right sleeve of the jackets for every trip taken by the corresponding family member. I brought the patches and the jackets to O'Connor Embroidery & Apparel. I spent the better part of an afternoon working with the staff to carefully place the patches in a desired collage and pinned them to the jacket to ensure the chosen location on the sleeve, which was agreed upon by the staff who took photos to guarantee the request. The four jackets were designed so the trips my family took together would have a patch in the same location on each jacket sleeve. I returned to pick up the jackets and found that O'Connor Embroidery & Apparel had taken creative liberties on the placement for all the patches. The staff completely ignored the agreed upon location for each patch. What was a thoughtful collage of sentimental ski patches organized by geographic location of the ski resort and chronological date of the family trip, had become a haphazard attempt to complete the order. The patches were not only embroidered out of order, but also lacked all symmetry and understanding of parallel lines. None of the four jacket sleeves match the others. Patches were intentionally moved to ease the embroidery task requested of O'Connor Embroidery & Apparel. At no point did anyone from O'Connor Embroidery & Apparel think to call me to consult on changing the design. The requests for my order were clearly ignored, but what upset me most was the prepared list of excuses O'Connor Embroidery & Apparel stood ready with when I entered the door. The order was placed seven days prior to pick up, and at no point in time did I receive a phone call to say there were some concerns with the order. When I suggested we consult the pictures taken during the design phase they decided to acquiesce that the patches were intentional placed out of order to simplify the embroidery work. After a conversation with the staff it was clear that for each of their excuses, there was a simple solution that they either chose to ignore do to the time constraint they placed on themselves, or missed as a result of their own incompetence. I would strongly recommend seeking another vendor for your embroidery and apparel needs.

Great place to have items embroidered or logo'd. I had 50+ specialized shirts logo'd and O'Connor…read moredid a great job at a great price. It only took a week to complete and the folks working there are very friendly and nice to deal with. To top it all off, they have a sweet office dog you can pet. Great experience and will definitely continue business with them.

Very nice gent Tanner helped me with options today, including pulling out limited edition itemsread more

I stopped in while visiting around Christmas. Retail associates were welcoming and I didn't spend…read moretoo much time in the store, they had a nice layout and wide array of selection. I was only in briefly to see any new collections or items so was not followed up with but did not experience the attitude others have noted to be of issue.