The sales associate was Mike (he has a mustache and wore a cool rugby shirt) that helped me buy my…read moretrench coat. He was so awesome. We went back the next day and when we came in he remembered my name and things we had talked about. He suggested a few things, styling etc. never pushy. He is a standout salesman.

I really like checking out Billy Reid men's clothes when I have the opportunity, so walking up on…read moreone in the fashion district on King St in Charleston was very nice.  I was able to pick up a vest that I had previously seen at the Georgetown, DC location and got it for 1/2 off. This store had a nice selection of women's wear as well.  Friendly people working here too.

This is my first time giving a review ever, but the man who runs this shop is incredible. The…read moreprices are so fair, his work is such high quality, and he is so fast. I came in for a repair to the heel cap of a pair of boots, and before I could even leave the parking lot, he was knocking on my window with the work already complete. Please use him! He's great.

A very dependable local cobbler does good work at reasonable prices, and keeps consistent posted…read morehours (it might look closed but it's open during business hours.) Great to have someone who can replace worn down heels, or stitch a leather handbag that needs repair.

Alex is wonderful. I took my shoes there to get the soles repaired and color and finish fixed and I…read morewas pleasantly surprised. Quality craftsmanship and a pleasure to talk to. I highly recommend.

Be prepared the entire store smells like cigarette smoke. Picked up my item after it being there…read morefor a week and the item smells like smoke ! Gruff service to say the least

This place is the real deal - I have a pair of 30 year old Blundstones. They've been repaired…read morepreviously but I had to mail them to Oregon. Then I found Peter and Sons. I've never seen a repair shop so busy, fixing shoes, fixing handbags, fixing luggage - all at once. They replaced the soles and heels and welting - perfectly, got them back early and at a fair price. I'd trust them to do anything.

Walked in with 2 tote bags of shoes that needed cleaning up & repair-- Jimmy Choos, Swedish…read moreHasbeens, Hermes sandals, vintage boots, etc. Started with a belt and was immediately met with "I cannot repair that." Really?? Not even going to try to offer a solution?? Moved onto a pair of clogs and with one glance he says "That cannot be repaired." Uh....I have had these shoes repaired before, so I explained how they did it before- he just said "You can't expect me to clean up shoes like that". WTF? Exasperated, I pulled out a pair of boots, one had a hole in the sole. I said "Well do you think you can repair this?" He said yes, and that they'd have to replace both soles, which I expected. But not for $110. What a dismissive experience. It would be cheaper to ship my shoes back to my cobbler in Chicago than to deal with Peter & Sons. They obviously don't need new business!

Very unique leather neck pieces and great customer service! I bought a fringe piece for myself and…read morea bolted leather shirt-collar piece for one of my besties for her birthday. We both live in Los Angeles, and her being a clothing designer and stylist... I never know what to get her- but this was IT! In typical fashion, she lost the center clasp/ bolt at her birthday party and I reached out to the store for a replacement- They sent it right away with a sweet note! Check this place out if you're in town- some of the clothing is Charleston-generic, but there are some real gems to be found as well (really cute Spanish clothing line :)

I have used O'Connor Embroidery & Apparel on three recent occasions. The first two transactions…read morewere simple monogram embroidery requests; both were successful. However, my most recent experience was far from acceptable and could be better described as gross incompetence. To make the story short, for any sort of skilled embroidery work O'Connor Embroidery & Apparel is not up to the task. The longer version of this story for those who are interested can be found below. As a Christmas gift this year for my dad and brothers, I designed some custom jean jackets. On the back of the jackets there is embroidery work depicting an eagle with American flag wings, which was done by a friend (NOT O'Connor Embroidery & Apparel). I have collected vintage ski patches from around the world over the past 20 odd years on trips taken with friends and family. I decided to add these ski patches to the right sleeve of the jackets for every trip taken by the corresponding family member. I brought the patches and the jackets to O'Connor Embroidery & Apparel. I spent the better part of an afternoon working with the staff to carefully place the patches in a desired collage and pinned them to the jacket to ensure the chosen location on the sleeve, which was agreed upon by the staff who took photos to guarantee the request. The four jackets were designed so the trips my family took together would have a patch in the same location on each jacket sleeve. I returned to pick up the jackets and found that O'Connor Embroidery & Apparel had taken creative liberties on the placement for all the patches. The staff completely ignored the agreed upon location for each patch. What was a thoughtful collage of sentimental ski patches organized by geographic location of the ski resort and chronological date of the family trip, had become a haphazard attempt to complete the order. The patches were not only embroidered out of order, but also lacked all symmetry and understanding of parallel lines. None of the four jacket sleeves match the others. Patches were intentionally moved to ease the embroidery task requested of O'Connor Embroidery & Apparel. At no point did anyone from O'Connor Embroidery & Apparel think to call me to consult on changing the design. The requests for my order were clearly ignored, but what upset me most was the prepared list of excuses O'Connor Embroidery & Apparel stood ready with when I entered the door. The order was placed seven days prior to pick up, and at no point in time did I receive a phone call to say there were some concerns with the order. When I suggested we consult the pictures taken during the design phase they decided to acquiesce that the patches were intentional placed out of order to simplify the embroidery work. After a conversation with the staff it was clear that for each of their excuses, there was a simple solution that they either chose to ignore do to the time constraint they placed on themselves, or missed as a result of their own incompetence. I would strongly recommend seeking another vendor for your embroidery and apparel needs.

Great place to have items embroidered or logo'd. I had 50+ specialized shirts logo'd and O'Connor…read moredid a great job at a great price. It only took a week to complete and the folks working there are very friendly and nice to deal with. To top it all off, they have a sweet office dog you can pet. Great experience and will definitely continue business with them.

Very nice gent Tanner helped me with options today, including pulling out limited edition itemsread more

I stopped in while visiting around Christmas. Retail associates were welcoming and I didn't spend…read moretoo much time in the store, they had a nice layout and wide array of selection. I was only in briefly to see any new collections or items so was not followed up with but did not experience the attitude others have noted to be of issue.