Extremely unethical practices. They basically lied to me and my mother and performed unnecessary…read moreprocedures. I would highly advise you to stay away. Honestly, I've heard enough horror stories from this place, that I realized I'm doing a public disservice by not sharing a particularly traumatic experience about 7 years ago, when I was not a legal adult. My mother asked that I get sealant on my molars. Instead the dentist's hygienist "sanded down" my healthy teeth and then the dentist put unnecessary fillings in them! That is not sealant! I just switched over to this office from another dentist, because of all of their "cool new technology." Although I didn't have any cavities according to Dr. Sullivan, my mother asked about sealants on my teeth to prevent any cavities due to her fear of lidocaine given my neuromuscular illness. The dentist said he could put sealant in and would recommend it to prevent cavities. I was concerned during the process and asked that they stop to explain how this was sealant given that it felt like they were drilling my teeth, rather than cleaning them, but they wouldn't stop given that I was only 17 at the time, and told me not to worry that they had to make sure the sealant wasn't on top of any bacteria (this makes no sense in retrospect given that bacteria is literally everywhere). They told me this was regular procedure for sealant (lies). But it was only after the procedure, when we got the bill for thousands of dollars, that we realized he put fillings in, not sealant. We went to another dentist later, who said it wasn't sealant but fillings. I now have to get them replaced soon as one does with all regular fillings to prevent decay (with lidocaine). During the procedure, the dentist even called someone about buying something for his boat. After which fact, I should have jumped out of my chair and ran out. I know have a terrible fear of dentists, which I never had before, and I have to replace fillings on teeth that would not have otherwise needed fillings.

Office suddenly closed with no notice or explanation leaving a family member in debt after they…read moretook a large loan out for dental work. They already took payment before the work was completed and now they have disappeared. My family member is in severe pain from the work not being completed and now has no way to pay someone else to finish the job. They should be investigated for embezzlement. They even had a county utilities shut off notice at the charlevoix facility.

My family used to go to him, and our whole family wished that we had never stopped. He was…read moreextremely professional and honest. His dental hygienists and office staff were always great as well! My sister had a lot of dental problems from before our time at his practice, but he was great at managing them, and he went out of his way several times during "dental emergencies."

Melissa took ample amount of time to explain what we can learn from the X-rays and photos of my…read moreteeth. it was remarkable to see and understand through her visual tour what's happening to my teeth and gums (they feel good, but the wear and tare is taking its toll). Melissa did not recommend everything under the sun, which matches my approach to letting nature be nature. she suggested a plan that addresses the most severe issue, combined with monitoring a large number of potential issues.

A new dentist runs this practice now and I could not let the last review be the one shown. I had a…read moredental emergency while on vacation, Dr. Nemecek went above and beyond just providing relief. He sent details with me and called my regular dentist with what he did so I can have my procedure completed at home. The staff is not just professional but compassionate and caring.