We had a great experience working with CNY Home Improvements on our kitchen renovation. Ron was…read morewonderful to work with and clearly cares about the quality of the work his team delivers. Like many renovations, we ran into a few hiccups once the walls were opened up, but the team handled everything well, came up with smart solutions, and worked hard to keep the project moving close to schedule. Shoutout to Derek, who did great work and was always professional and detail-oriented on site. We love our new kitchen and would absolutely recommend CNY Home Improvement.

We decided to remodel our kitchen and bathrooms. A neighbor of ours had used CNY and were extremely…read morehappy with the outcome so we chose CNY as well. They did not disappoint!! We enjoyed working with the entire team who helped us pick out flooring, lighting, cabinets,backsplash and countertops. We live in a small condo and the transformation in our kitchen was spectacular. The bathrooms also turned out great. We feel as though we have a completely new place. I would not hesitate to recommend CNY to anyone who is looking to remodel!! Martha and Larry E.

nice people, terrible product, price seems cheaper until you add shipping fees, then you get tile…read morethat doesn't match what you ordered and they tell you to piss off, they dont offer returns or refunds so i have 2000$ in tile piled up in my basement because it is unusable. Stay away !!!!!!

From the owner: ProSource of Syracuse is a home improvement store for contractors, builders, installers, designers,…read moreand their homeowner clients looking to complete a flooring, kitchen, or bath remodeling project. Housing everything needed in one location, ProSource offers the best products and materials, including carpet, hardwood, cabinets, countertops, and much more. We'll help you stay within your home improvement budget with low wholesale pricing, while our digital project management tools provide you with 24/7 support. Plus, you'll have a dedicated account manager to provide personalized service from start to finish. Browse our extensive product catalog, explore inspiring project ideas, and locate your local showroom on our website today.

It is one of the most uninviting stores my husband and I have ever visited. There were no prices on…read moreany item, so I can only assume they are looking for a specific clientele. Also, you have to make an appointment to be waited on. When we entered, there were no other customers in the store. Thus, we will never be back, nor would we spend any amount of money there. A total disappointment!

We looked here and at the other local Syracuse Bath center for our major renovation and I am so…read moreglad we went back here. Denise was very upfront and honest with us about delivery times and expectations which is why we originally went with Case. Empty promises were made there which threw a wrench into the project. We went back to Webbs and Denise saved our project, worked with us and her suppliers to deliver as promised. She called us when she set eyes on our Swanstone walls and we arranged a pick up. This place is worth the effort and ride. Great people, nice facility and honest. What a refreshing concept these days. We bought a Jacuzzi shower pan, Swanstone walls and an exhaust fan for the kickin shower. Thanks

Very polite and knowledgeable! Met them on a commercial project, though the owner Nancy informed…read moreme that they also do residential work! They are also a woman business owner certified company!

I was very impressed with the quick response and professionalism of Nancy and her crew for my fence…read morepainting job. Less than one week after searching for a painter, the job was done and was done beautifully. Five star recommendation for Nancy's painting company. Jeff Perkins.

I am so glad I found IVO - Jillian was so helpful. The worker's were great! They made sure that…read moreeverything was completed to perfection. My backsplash and countertops are beautiful. Thank you everyone.

My experience was wonderful. The entire staff is knowledgeable and professional…read more They replaced all my countertops and the finished product was PERFECTION!!!! They're definitely the very best in my opinion!! Thank you IVO. You truly live up to your reputation!!

I will never recommend Bath Fitter to anyone. I was a hopeful customer who scheduled a…read moreconsultation, who had prior knowledge of the company stressing 1 day installs (consultation was on a Friday). Looked for updating my duplex tub/ shower combo. The salesman was a smooth talker who looks to pull the wool over your eyes. The salesman stood with me in the bathroom asked me how much I would think the job would cost of replacing my tub, shower walls, and shower faucet. I provided him a general idea of $4,000-$5,000. He responded with the figure of $7,500 just by looking at the area. He goes don't worry we offer 0% financing over 60 months if approved. He also stressed once again their 1 day install, and how they warranty all of their work all the way down to the studs behind the walls, including lifelong 100% coverage of anything broke, and it is transferable between owners. We then sit down and he pulls out his book of what they offer for features. We go through and select what we would like, and there was an upgrade to black accents which he said he would wave the up charge. He then puts the figures together and quoted us $9,600, but if we signed today he would take off $1,200 thus our total would be $8,400. He then steps outside to later return and answers all questions. First question was how long after saying yes can I cancel he indicated 3 days. Second question was with the financing is it a soft inquire or hard inquire, he advises it is a soft inquire just to see if preapproved. Third question who is financing through he indicated Wells Fargo. His tablet wouldn't work so had to call into the main office to have to run the soft inquire which was approved for a balance of $10,000. Tentatively agree to the deal knowing it was a pre approval running, and was guaranteed it would not show up on my credit. The next day I contact a local contractor who quotes me three separate options for the shower all which are drastically lower $3,000 or more. Contractor indicated he would not be able to do the job in a day however more like 2-3 days. I explained to local contractor what Bath Fitters quoted me and he stated he will never use them or recommend them himself. Local contractor went on to explain that he owns several rental units and bought one that had a bath fitters product installed that was leaking, and when contacting them they said they wouldn't fix it without payment, he needed up paying $350 for them to fix it. On the following Monday I contact Bath Fitters and cancel the transaction requesting no work to be completed by them. They confirm this and close the job. A week following this I receive an email from Wells Fargo indicating I have an account opened in my name sourced from Bath Fitters with a balance of $10,000. Which showed up on my credit score also, none of the less. Immediately contact Wells Fargo and dispute it, very good customer service on their part. I then contact Bath Fitters and ask how an account is tied to them with a $10,000 balance is now open. I was told well it should've been closed when we closed the job out, I'll contact them and have it closed with no balance. I then ask the female how and why an account was even opened in my name if it was a "soft inquiry" I was told well it wasn't a soft inquiry. Between the over pricing, misinformation, and lack of communication by this company I do not recommend them and stress using local businesses instead of them. They talk up a smooth game, number & make it sound like it's an amazing company, but instead completely take advantage of customers!!

Made an appt. with them at the NYS fair to come give us an estimate. Rushed home from work to meet…read morethem and they never showed. When I e-mailed them about never showing or even calling to let us know or reschedule they never responded to that either. Super professional!