It is one of the most uninviting stores my husband and I have ever visited. There were no prices on…read moreany item, so I can only assume they are looking for a specific clientele. Also, you have to make an appointment to be waited on. When we entered, there were no other customers in the store. Thus, we will never be back, nor would we spend any amount of money there. A total disappointment!

We looked here and at the other local Syracuse Bath center for our major renovation and I am so…read moreglad we went back here. Denise was very upfront and honest with us about delivery times and expectations which is why we originally went with Case. Empty promises were made there which threw a wrench into the project. We went back to Webbs and Denise saved our project, worked with us and her suppliers to deliver as promised. She called us when she set eyes on our Swanstone walls and we arranged a pick up. This place is worth the effort and ride. Great people, nice facility and honest. What a refreshing concept these days. We bought a Jacuzzi shower pan, Swanstone walls and an exhaust fan for the kickin shower. Thanks

Stopped in to pick out some fixtures for my bath reno. Never having renovated before, I needed a…read morelittle extra time and some explanation to find exactly what I needed. While the saleswoman did set up an online account for me, she mentioned that she had another customer coming in and therefore couldn't take more time to help me. I felt rushed and unsure about what I wanted to buy. There was no reason to have been so unpleasant. I was there for another 15 minutes and no other customer even came in. My shopping experience could have been dealt with in a more professional manner. Won't shop here again.

Stopped at this beautiful show room that had so much to offer. Sadly employees are lazy and not…read moreinterested in helping you. I finally approached an employee and showed her the bathroom vanity I want with the bathroom hardware and light fixtures. I wrote down all my info , including address , phone number and email. She promised she will get back to me within 48 hours to quote the prices. It's been 6 weeks , never heard back. Very disappointing. I guess they do not need business.

Had a wonderful experience with Greg who came out to explore options and provide us with a quote…read morebased on our desires and needs. He was courteous, thoughtful and down to earth. He took the time to get to know us and we greatly appreciate that. Through the work with him and negotiating we are able to come to a very reasonable price that we agreed upon. I really look forward to finishing this review after they complete their work. What they showed us looked fantastic, the speed at which they promise to get the job down is phenomenal. Every conversation we've had has been wonderful, in person or over the phone and we are thankful for that. Right now it's a highly recommend and I hope to be able to say that still if they deliver on all promises. Come back for more later, pictures, full review and all. A few long months later and the job is done! The Pandemic created quite the wait for us and that part was tough but to no fault of the company. We did get multiple letters updating us and we appreciated it as much as it saddened us. When everything finally came in, we were able to set up a date for Chancy and team to do the job and they did an absolutely beautiful job with the door. Our old door set up some unique challenges and they navigated it like pros. Chancy was great about including me along the way about any multiple choice decisions that could be made, as a homeowner I greatly appreciate that inclusion in the process while not having to watch over them. The whole team seemed to be enjoying each other and having fun, what sounded like me typical banter of co-workers and friends, while remaining respectful to my home. After the job was done, Chancy walked us through the project and asked if we wanted any changes on a few items. He also encouraged us to reach out if we had any other concerns moving forward. Thank you for helping making our home feel a little more brand new!

If I could chose 0 stars I would. Horrible company. Cheapest windows . Have to struggle to open…read morethem. Complete waste of hard earned dollars. Do yourself a favor look elsewhere.

I am so glad I found IVO - Jillian was so helpful. The worker's were great! They made sure that…read moreeverything was completed to perfection. My backsplash and countertops are beautiful. Thank you everyone.

My experience was wonderful. The entire staff is knowledgeable and professional…read more They replaced all my countertops and the finished product was PERFECTION!!!! They're definitely the very best in my opinion!! Thank you IVO. You truly live up to your reputation!!

Complete clownshow. "Owner" scheduled an appointment, never shows, yet blamed it on his…read more"secretary" that he didn't show up rather than take ownership that he messed up and said he was all set and HUNG UP ON ME... LOL. Is this who you really want? AVOID AT ALL COST!!!!!

Great work transforming an unfinished basement into beautiful living space. Josh is very attentive…read moreto details and worked hard to make sure everything was done to his standard, as well as mine. He was able to easily adjust my design to make the best use of the space. Reasonably priced and worked within budget. Did not feel like I was being ripped off or taken advantage of as I did with other local companies that quoted rates $30,000-$50,000 more for the same design. Would definitely recommend them and will hire them again for any future home renovation work that needs to be done.

nice people, terrible product, price seems cheaper until you add shipping fees, then you get tile…read morethat doesn't match what you ordered and they tell you to piss off, they dont offer returns or refunds so i have 2000$ in tile piled up in my basement because it is unusable. Stay away !!!!!!

From the owner: ProSource of Syracuse is a home improvement store for contractors, builders, installers, designers,…read moreand their homeowner clients looking to complete a flooring, kitchen, or bath remodeling project. Housing everything needed in one location, ProSource offers the best products and materials, including carpet, hardwood, cabinets, countertops, and much more. We'll help you stay within your home improvement budget with low wholesale pricing, while our digital project management tools provide you with 24/7 support. Plus, you'll have a dedicated account manager to provide personalized service from start to finish. Browse our extensive product catalog, explore inspiring project ideas, and locate your local showroom on our website today.

My husband and I visited Denna at Kitchen and Bath Gallery showroom in Horseheads, NY with…read moremeasurements from our contractor for a proposed bathroom remodel. Denna spent uninterrupted time showing us items needed for the remodel, educated us, and answered questions. She quickly came up with an itemized proposal, ordered everything, and made delivery arrangements. The experience of working with Denna was wonderful; a knowledgeable professional! We love our bathroom!

We purchased a vanity, sink top, and medicine chest mirror. We were shown a large number of…read moreoptions and the designers worked with us to find the perfect set for our project. The prices were very reasonable and they did not try to up-sell us or go over our budget. Having worked in the quality assurance department for a name brand cabinet manufacturer, the delivered product is very well made and I expect it to last a lifetime.

Pre mother's Day visit and Hafner's is in full bloom! So many beautiful plants, flowers, trees, and…read moreso much more! Unbelievable selection, you can spend hours selecting your landscaping and outdoor decor! It's a little chilly for the freshly blooming flowers but never too soon to shop! Love the unique tree sculptures! Excited for the warmer weather and the Mother's Day haul!

This is an amazing Garden Center! It's huge and has fresh local produce and food produ, fun garden…read moredecor, and (seemingly) any and every type of flower, tree, plant one could hope for, and more! I went during their Fall Festival/ Clayscapes Pottery Market and both events were run well and laid out wonderfully. One side of the garden center hosted the Fall Festival, which had lots of family friendly activities, a Birds of Prey demonstration, and cute photo ops for kids (and adults). The other side had rows and rows of talented artists with their works of art on display. I thought the greenhouse was a lovely setting for this beautiful market.