Bath Fitter

2.0 (3 reviews)

General Contractors, Kitchen & Bath

Open • 8:00 am - 4:00 pm

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Bath Fitter - General Contractors Near Me - North Syracuse, New York

Bath Fitter - New Walk In Shower from Bath Fitter - General Contractors Near Me - North Syracuse, New York

Bath Fitter - a shower with a shower head - General Contractors Near Me - North Syracuse, New York

Bath Fitter - Existing Tub/Shower - General Contractors Near Me - North Syracuse, New York

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Brendan R.

3 years ago

I will never recommend Bath Fitter to anyone. I was a hopeful customer who scheduled a consultation, who had prior knowledge of the company stressing 1 day installs (consultation was on a Friday). Looked for updating my duplex tub/ shower combo. The salesman was a smooth talker who looks to pull the wool over your eyes. The salesman stood with me in the bathroom asked me how much I would think the job would cost of replacing my tub, shower walls, and shower faucet. I provided him a general idea of $4,000-$5,000. He responded with the figure of $7,500 just by looking at the area. He goes don't worry we offer 0% financing over 60 months if approved. He also stressed once again their 1 day install, and how they warranty all of their work all the way down to the studs behind the walls, including lifelong 100% coverage of anything broke, and it is transferable between owners. We then sit down and he pulls out his book of what they offer for features. We go through and select what we would like, and there was an upgrade to black accents which he said he would wave the up charge. He then puts the figures together and quoted us $9,600, but if we signed today he would take off $1,200 thus our total would be $8,400. He then steps outside to later return and answers all questions. First question was how long after saying yes can I cancel he indicated 3 days. Second question was with the financing is it a soft inquire or hard inquire, he advises it is a soft inquire just to see if preapproved. Third question who is financing through he indicated Wells Fargo. His tablet wouldn't work so had to call into the main office to have to run the soft inquire which was approved for a balance of $10,000. Tentatively agree to the deal knowing it was a pre approval running, and was guaranteed it would not show up on my credit. The next day I contact a local contractor who quotes me three separate options for the shower all which are drastically lower $3,000 or more. Contractor indicated he would not be able to do the job in a day however more like 2-3 days. I explained to local contractor what Bath Fitters quoted me and he stated he will never use them or recommend them himself. Local contractor went on to explain that he owns several rental units and bought one that had a bath fitters product installed that was leaking, and when contacting them they said they wouldn't fix it without payment, he needed up paying $350 for them to fix it. On the following Monday I contact Bath Fitters and cancel the transaction requesting no work to be completed by them. They confirm this and close the job. A week following this I receive an email from Wells Fargo indicating I have an account opened in my name sourced from Bath Fitters with a balance of $10,000. Which showed up on my credit score also, none of the less. Immediately contact Wells Fargo and dispute it, very good customer service on their part. I then contact Bath Fitters and ask how an account is tied to them with a $10,000 balance is now open. I was told well it should've been closed when we closed the job out, I'll contact them and have it closed with no balance. I then ask the female how and why an account was even opened in my name if it was a "soft inquiry" I was told well it wasn't a soft inquiry. Between the over pricing, misinformation, and lack of communication by this company I do not recommend them and stress using local businesses instead of them. They talk up a smooth game, number & make it sound like it's an amazing company, but instead completely take advantage of customers!! read more

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Bruce W.

Hi Brendan, we are sorry for the confusion as it relates to this…

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Erin o.

Elite 26

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14 years ago

Made an appt. with them at the NYS fair to come give us an estimate. Rushed home from work to meet them and they never showed. When I e-mailed them about never showing or even calling to let us know or reschedule they never responded to that either. Super professional! read more

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Chris F.

5 years ago

I love the new bathroom they installed. The only issue I had is that they had to come back to switch the handle in the bathtub from cold to hot correctly read more

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Bruce W.

Hi Chris, thank you so much for your review! We're glad to hear…

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More info about Bath Fitter

3910 Brewerton Rd
North Syracuse, NY 13212
Directions
(680) 285-3674
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https://www.bathfitter.com

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Does Bath Fitter take credit cards?

Yes, Bath Fitter takes credit cards.

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Does Bath Fitter have parking?

Yes, Bath Fitter has parking options.

From the Business

Specialties

Upgrade your bathroom with Bath Fitter in North Syracuse, NY -- your local expert in custom bath and shower solutions and creators of the PermaFit™ Solution. With over 40 years of bathroom remodel experience and millions of installations, we specialize in custom tub over tub solutions, bathtub replacements, shower installations, tub-to-shower conversions, and walk-in showers -- all completed in as little as one day. Bathtub replacement is no longer needed with our unique tub-over-tub process. Our seamless, high-quality acrylic shower walls and fixtures fit over your existing setup ensuring a sleek, durable, and hassle-free remodel. Bath Fitter is the trusted choice for shower replacements and accessible bathroom upgrades in North Syracuse

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Frank Webb Home - Syracuse

(2 reviews)

It is one of the most uninviting stores my husband and I have ever visited. There were no prices on…read moreany item, so I can only assume they are looking for a specific clientele. Also, you have to make an appointment to be waited on. When we entered, there were no other customers in the store. Thus, we will never be back, nor would we spend any amount of money there. A total disappointment!

We looked here and at the other local Syracuse Bath center for our major renovation and I am so…read moreglad we went back here. Denise was very upfront and honest with us about delivery times and expectations which is why we originally went with Case. Empty promises were made there which threw a wrench into the project. We went back to Webbs and Denise saved our project, worked with us and her suppliers to deliver as promised. She called us when she set eyes on our Swanstone walls and we arranged a pick up. This place is worth the effort and ride. Great people, nice facility and honest. What a refreshing concept these days. We bought a Jacuzzi shower pan, Swanstone walls and an exhaust fan for the kickin shower. Thanks

Ferguson Bath, Kitchen & Lighting Gallery

(2 reviews)

Stopped at this beautiful show room that had so much to offer. Sadly employees are lazy and not…read moreinterested in helping you. I finally approached an employee and showed her the bathroom vanity I want with the bathroom hardware and light fixtures. I wrote down all my info , including address , phone number and email. She promised she will get back to me within 48 hours to quote the prices. It's been 6 weeks , never heard back. Very disappointing. I guess they do not need business.

Great appliances, but the receptionist Mandy was rude and I overheard her talking about other…read moreemployees... not impressed.

CNY Home Improvements

(8 reviews)

We had a great experience working with CNY Home Improvements on our kitchen renovation. Ron was…read morewonderful to work with and clearly cares about the quality of the work his team delivers. Like many renovations, we ran into a few hiccups once the walls were opened up, but the team handled everything well, came up with smart solutions, and worked hard to keep the project moving close to schedule. Shoutout to Derek, who did great work and was always professional and detail-oriented on site. We love our new kitchen and would absolutely recommend CNY Home Improvement.

We decided to remodel our kitchen and bathrooms. A neighbor of ours had used CNY and were extremely…read morehappy with the outcome so we chose CNY as well. They did not disappoint!! We enjoyed working with the entire team who helped us pick out flooring, lighting, cabinets,backsplash and countertops. We live in a small condo and the transformation in our kitchen was spectacular. The bathrooms also turned out great. We feel as though we have a completely new place. I would not hesitate to recommend CNY to anyone who is looking to remodel!! Martha and Larry E.

C Michael Exteriors

(21 reviews)

Had a wonderful experience with Greg who came out to explore options and provide us with a quote…read morebased on our desires and needs. He was courteous, thoughtful and down to earth. He took the time to get to know us and we greatly appreciate that. Through the work with him and negotiating we are able to come to a very reasonable price that we agreed upon. I really look forward to finishing this review after they complete their work. What they showed us looked fantastic, the speed at which they promise to get the job down is phenomenal. Every conversation we've had has been wonderful, in person or over the phone and we are thankful for that. Right now it's a highly recommend and I hope to be able to say that still if they deliver on all promises. Come back for more later, pictures, full review and all. A few long months later and the job is done! The Pandemic created quite the wait for us and that part was tough but to no fault of the company. We did get multiple letters updating us and we appreciated it as much as it saddened us. When everything finally came in, we were able to set up a date for Chancy and team to do the job and they did an absolutely beautiful job with the door. Our old door set up some unique challenges and they navigated it like pros. Chancy was great about including me along the way about any multiple choice decisions that could be made, as a homeowner I greatly appreciate that inclusion in the process while not having to watch over them. The whole team seemed to be enjoying each other and having fun, what sounded like me typical banter of co-workers and friends, while remaining respectful to my home. After the job was done, Chancy walked us through the project and asked if we wanted any changes on a few items. He also encouraged us to reach out if we had any other concerns moving forward. Thank you for helping making our home feel a little more brand new!

If I could chose 0 stars I would. Horrible company. Cheapest windows . Have to struggle to open…read morethem. Complete waste of hard earned dollars. Do yourself a favor look elsewhere.

IVO Cabinets & Surfaces

(9 reviews)

I am so glad I found IVO - Jillian was so helpful. The worker's were great! They made sure that…read moreeverything was completed to perfection. My backsplash and countertops are beautiful. Thank you everyone.

My experience was wonderful. The entire staff is knowledgeable and professional…read more They replaced all my countertops and the finished product was PERFECTION!!!! They're definitely the very best in my opinion!! Thank you IVO. You truly live up to your reputation!!

CNY Home Renovations

(2 reviews)

Complete clownshow. "Owner" scheduled an appointment, never shows, yet blamed it on his…read more"secretary" that he didn't show up rather than take ownership that he messed up and said he was all set and HUNG UP ON ME... LOL. Is this who you really want? AVOID AT ALL COST!!!!!

Great work transforming an unfinished basement into beautiful living space. Josh is very attentive…read moreto details and worked hard to make sure everything was done to his standard, as well as mine. He was able to easily adjust my design to make the best use of the space. Reasonably priced and worked within budget. Did not feel like I was being ripped off or taken advantage of as I did with other local companies that quoted rates $30,000-$50,000 more for the same design. Would definitely recommend them and will hire them again for any future home renovation work that needs to be done.

ProSource of Syracuse

(1 review)

nice people, terrible product, price seems cheaper until you add shipping fees, then you get tile…read morethat doesn't match what you ordered and they tell you to piss off, they dont offer returns or refunds so i have 2000$ in tile piled up in my basement because it is unusable. Stay away !!!!!!

From the owner: ProSource of Syracuse is a home improvement store for contractors, builders, installers, designers,…read moreand their homeowner clients looking to complete a flooring, kitchen, or bath remodeling project. Housing everything needed in one location, ProSource offers the best products and materials, including carpet, hardwood, cabinets, countertops, and much more. We'll help you stay within your home improvement budget with low wholesale pricing, while our digital project management tools provide you with 24/7 support. Plus, you'll have a dedicated account manager to provide personalized service from start to finish. Browse our extensive product catalog, explore inspiring project ideas, and locate your local showroom on our website today.

Kitchen & Bath Gallery

(3 reviews)

My husband and I visited Denna at Kitchen and Bath Gallery showroom in Horseheads, NY with…read moremeasurements from our contractor for a proposed bathroom remodel. Denna spent uninterrupted time showing us items needed for the remodel, educated us, and answered questions. She quickly came up with an itemized proposal, ordered everything, and made delivery arrangements. The experience of working with Denna was wonderful; a knowledgeable professional! We love our bathroom!

We purchased a vanity, sink top, and medicine chest mirror. We were shown a large number of…read moreoptions and the designers worked with us to find the perfect set for our project. The prices were very reasonable and they did not try to up-sell us or go over our budget. Having worked in the quality assurance department for a name brand cabinet manufacturer, the delivered product is very well made and I expect it to last a lifetime.

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Regina M.

3 years ago

We just had our tub/shower converted to a walk in shower by Bath Fitters. We are just thrilled with the results. We met with Dave who came to our house to show us what was available. We found him to be very helpful in helping us make decisions based on our needs. When the day came for installation, Roman and Cody were at our door at 8:00 a.m. on the dot, literally, and out by 4:00 p.m. with the job completely done, including leaving the bathroom as clean as when they entered it. The shower is perfect with absolutely no problems and it is absolutely beautiful. When they were done, they explained how everything worked, all the new shower gadgets, and also told us how to care for the shower. They gave us a squeegee to use on the shower doors, a bottle of smudge cleaner and a tool to clean the area where the glass slides in the frame. They were so professional and friendly and answered all of our questions. Also impressive was they had a private contract plumber that came in and did the necessary plumbing work. Now I have read some reviews that the cost was high, but to be honest the price was right around what we expected to pay and what sealed the deal for us was the lifetime warranty they provide on ALL parts of the shower. EVERYTHING. No other company offers that. That tells me that this company stands behind all of the products they use. We are so glad that we chose Bath Fitters to do our walk in shower as our experience with everyone we encountered, including the staff at the show room, have been nothing but professional, informative and courteous and their work is beautiful. With proper care and cleaning this shower will look as good 20 years from now as it does today and NO MORE TILE GROUT CLEANING! Also if your calking should ever get moldy, they will come and repair it at no charge. Who else does that?! read more

Douglas L.

3 years ago

Matt and Alex did our replacement and they were very friendly and professional. We run a daycare and they kept the work area safe and secure during our hours of being open. We were very impressed with the work they did and how they asked us questions as they went along to assure we got what we wanted done. Very thorough in explaining what we need to do to keep up maintenance. We were also excited to know they would have it done that day. Kept working area cleaned and maintained clean environment throughout the process. Thank you Kathy and Doug Landers!!! read more

Carol L.

3 years ago

Bath Fitter out of North Syracuse did an amazing job converting my tub to a walk in shower. I went in person to the showroom in North Syracuse and spoke with a representative. She answered my questions and scheduled Eric to meet me in person and go over my options. The day of installation, Evan and Roman arrived and were professional, quick and neat. I was pleased to also see as part of installation Peterson Plumbing, an inspector, and another representative from Bath Fitter stop by to check on everything. I have enclosed a photo. read more

Brenda S.

6 years ago

I am writing a review about Allen, our installer, and Dave, the salesman who took all the measurements for Allen to do the job he did. Both men were exemplary. Allen was our installer and he was professional as an installer and an avid worker. He has a wonderful , what I call , a tubside manner. Just a pure pleasure to have him in our home. The work done by ONE man was phenomenal. Yes, Bathfitters in Syracuse, you have 2 great employees and we cannot say enough nice things about them. Wayne and Brenda Slegona Mount Upton NY read more

Karen M.

3 years ago

Awesome!!! I had my upstairs tub/shower removed and installed a dome shower/tub.. Beautiful.. Installers were great.!! I loved it so much, i invited them back to change my downstairs tub/shower to a walk in shower. Mario and Brad came today and changed my old tub to walk in shower... I love BathFitter. .Installers were great and kept me updated at every step. Mario and Brad were awesome.. Installers were great, I felt comfy leaving them to go run errands and grab them lunch. I love my shower and cannot stop looking at it. read more

Angela T.

3 years ago

Roman and Drew arrived promptly at 8:00 a.m. to remove a 40-year-old bathtub and replace it with a brand new walk-in shower. At exactly 4:00 p.m. they walked out the door with a completed bathroom! Their work was absolutely incredible! Both gentlemen were extremely polite and helpful. They worked straight through the 8 hours! Clean up was spotless. We can not be happier! I would definitely recommend Bath Fitter for your next shower tub renovation! Angela-Cicero NY read more

Karen D.

3 years ago

I have to say I'm very pleased with my new shower. All completed in one day. After signing the contract, the install was set up and kept within 6 weeks; not 6 months. There were no supply chain issues. Roman and Alex appeared promptly on day of install and did a great job. They kept us informed as they went along , and were very personable. They carted away all the old and cleaned up after themselves. We are happy and glad to have an updated shower! Karen D read more

Jackie M.

2 years ago

I LOVE our new shower from Bathfitter! The 2 installers Mario and Alex were very professional and friendly. It was totally worth the investment. I have had people asking me for referrals both locally and out of state! I have given out Eric Parker's email. He helped us design it and tell us what was the best/right thing to do. I think Bathfitter is fantastic and will recommend to everyone!! read more

Craig W.

3 years ago

We contacted Bath Fitter to quote having a tub and Surround removed and a walk in shower installed. The installers Evan and Cody showed up on time and ready to work. They were an awesome team. They took the time to explain what they would be doing and answered all of my questions. We love our new shower and highly recommend Bath Fitter. It was money well spent. Thanks again Evan and Cody! read more

Gretchen M.

6 years ago

Very organized. Dave came out to give us an estimate and answered many of our questions. Ten days later Ken came out to convert our old tub to a shower and did a great job - very professional, answered questions, finished project within one day. All works well and looks so much better. I would recommend this office of Bath Fitter. G.M. read more

Monica J.

3 years ago

I'm very pleased with the new shower from Bath Fitter - it transformed my bathroom! The senior sales consultant (Dave Fleming) took a lot of time explaining the process and offered valuable tips. The installation team was very efficient, professional, and easy to work with. I highly recommend Bath Fitter of North Syracuse! read more

Taier-Chad P.

11 years ago

Ridiculously overpriced. They were 33% more expensive than their competitors, and I found a contractor who tiled my entire bathroom for less than half of what they quoted me to essentially glue three sheets of plastic wall to my shower wall. An absolute rip off. read more

Donna B.

371

3 years ago

I had a tub removed and a walk in shower installed. The workers Matt & Alex arrived on time, were very professional and cleaned up when they were done. The quality of work was great and it was a wonderful job for the price paid. I got several different quote. read more

Ashley B.

1 year ago

We recently had our bathtub converted to a shower. Roman and Dakota did an amazing job on the space. My family and I are so happy with the work. Thank you for this seamless process.!! I would recommend to anyone looking to change up their bathroom. read more

Bubba M.

4 years ago

I love my new Bathroom! Demo and Installation done in one day and Matt R. was great! Everyone was amazing... the Show room Reps, Sales Rep, & Installers. I'm so glad I decided to redo my bathroom tub! Thanks to Everyone that helped! read more

Rosemarie C.

5 years ago

They did a beautiful job! The gentleman that did the work was just amazing! I highly recommend Bath Fitters! Everyone was amazing Our shower was in much need of a do over! What I really like was all done in 1 day! read more

Teresa P.

4 years ago

We are very pleased with the new walk-in, accessible shower that Matthew R. installed. He is friendly, communicates clearly, and is very efficient and skilled. He left the area spotless. We love the new facility. read more

C S.

5 years ago

They did a wonderful job installing our new shower and tub. Matthew was kind and professional. It's hard to believe that he could do the installation in just one day, but he did! Thank you. read more

John J.

3 years ago

Matt and Alex showed on time and early. Did an awesome job on our bathtub remodel. Very neat and professional. Would highly recommend bath fitter read more

Ed L.

4 years ago

Matt and Parker installed our walkinshower today. Very pleased with workmanship and and politeness. Answered all questions. Great team.

Bath Fitter - contractors - Updated June 2026

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One-Day Bath Remodels Customized for Your Home

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