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Charlie's Bark Park - Belleville

2.9 (29 reviews)
Closed 6:30 am - 6:00 pm

Services - Charlie's Bark Park - Belleville

Bath and groom only

Pet boarding

Full grooming

3 More Services

Pet haircut

Private dog training

Puppy socialization classes

Charlie's Bark Park - Belleville Photos

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Green Acres Pet Resort - New daycare room at Green Acres Pet Resort is perfect for enrichment activities, small group play, and special events

Green Acres Pet Resort

(24 reviews)

Dogs are alwaus excited to go visit! They are never stressed when we pick them up. I would…read morerecommend them to everyone. You won't be sorry.

YOU GUYS DON'T EVEN ANSWER YOUR PHONES. I have been bringing my 2 year old blu for 8 weeks. I…read moredecided to board him this weekend. Upon pickup the staff wasn't friendly and never had been at pickup or drop off. I ask several times how things went and typical response is oh you didn't get a call so everything was well. The receptionist are young, inexperienced and typically don't have any answers to questions about your pet. We have never been offered a tour and offered a bath after a weekend. When my boy blu came out today at pickup he was timid, scared, full of dried pee, face down, not excited and depressed. Upon arriving at home he has been acting strangely and not the upbeat dog that we are accustomed too. I honestly believe that your pup sits in a kennel more often then not. I'm more upset because he was covered in dried urine so I assumed he's kennel wasn't cleaned. He looked terrible and don't understand why. As a facility that is ran by vets it sure needs improvement. They have been under construction and the lobby looks cold, dark and quiet. I've asked several times how many dogs are here today and usually about 10. I believe you need to visit them and see what you can improve. You're not giving or being with the pets like they are. I have a feeling they go out for a small period of time and kenneled the rest. I feel like pets are treated not the way they should be. Blu's nose was all red and nails all beat up so that indicates he's in his kennel way too long. Your competitors have warm and friendly almost home rooms to sleep. If you had this your dog wouldn't be covered in dry pee. Couple things to help improve: 1.Act like the front staff knows and cares about your pet 2. Offer a bath after boarding for more then a couple days 3. Offer a tour to new clients especially the first day of drop off. It takes a few minutes 4. Train tour front desk to be friendly because it seems like things are always an inconvenience 5. Visit your local competition. There is a reason why you have such a big place and not many dogs per day 6. Train your staff on upgrades asking for a bath nails etc. 7. Remove asking for a tip on your credit card machine because at this point I don't know why anyone would tip. 8. Introduce a vet to your clients. 9. Spend more time with the pets instead of keeping them in a kennel for most of their time. 10. Make some immediate changes because your business won't survive if this how your business is ran. There is several reviews similar to mine so I can't imagine we aren't all saying the truth. We have 2 more days left to return and would rather forego the money and go elsewhere. I also emailed in to your only email so maybe I'll get a response. I'm so sad for our boy right now. I would highly recommend any new client to pay attention to your pet and consider going elsewhere because there is much better places for the same price. I hope you can use my review to improve. Even though your under construction 2 months in it really turned us off as well. I won't be returning to your facility for anything in the future. I've called over 20 times today on 05/16 and they won't even answer their phone. It's very sad. Update: The manager has called me several days in a row to check in on blu. In the mean time there is one current and former client that have reached out to me. The current client says that their dog pees in the house often and is most likely being in a kennel. The previous client indicates they don't come back because their dog has been traumatized as well. I'm not the only client that has indicated concerns to this daycare. I also contacted the owner of the daycare in PA twice and left messages and email and not one return phone call. The experiences at this dog daycare are traumatizing to pets. Also, the company has the tenacity to call other businesses about my review. This is a low blow to me personally as that is unfair business practices. Look at yourself and see how you can improve your business. All clients go elsewhere.

ThrillSeeker Dog Sports & Services - My crew of Co Workers, assistants and demo dogs. As well as seasoned competitors and my best friends!

ThrillSeeker Dog Sports & Services

(3 reviews)

This dog sitter/ boarder asked for the money for sitting upfront. Money was paid but she had to…read moreleave town and couldn't watch them. My mom ended up keeping and watching them the whole time. She told me she would send the refund but so far I have gotten nothing back. The last response I got back In a text was that someone else was working on the refund. This whole experience was terrible and I would not suggest using her or trusting her.

Paid $960 for board and train (senior discount and referral price according to Missy). Missy picked…read moreup my dog and told me that he was going to be a "changed pup" in two weeks. She returned the dog with the same behavioral issues, Missy only provided a very superficial 15-minute follow-up (fast-paced) when she dropped my pup assuming that somehow I knew how to follow up with the so-called training. Promised training notes but never followed up on them. When I questioned the training she got upset and offended (I guess is easy to be offended when you pocket $960 and the dog shows no progress). I am an elderly woman with mobility problems and took the money from my retirement account to get help to train the pup. Her suggestion was to keep the dog on a leash inside and outside the house and put him in the kennel when he misbehaved because he needed to earn his freedom. And that cost me $960? This looks like a scam to me. In my case, Missy is a disappointment. I know she blames me for my pup's behavior but that is why I hired her, to help me to train me and my dog. And she has more than 40 years of experience? Unbelievable.

Charlie's Bark Park - Belleville - pet_training - Updated June 2026

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