My favorite place to bring my pup!…read more I have a doodle and other groomers have never been open to suggestions on what I would like the cut to look like. Joan is great, she does exactly what I ask for and she's so kind too. My dog also tends to get overwhelmed in the presence of lots of other dogs so going here I great. She doesn't have kennels full of dogs waiting so it's quiet and relaxing for my pup.

Joan is the best! Lola has been getting regular nail trims at TT Grooming for years, and Joan went…read moreabove and beyond to help her overcome her extreme anxiety at the groomer, for which we are both so grateful! I can't say enough good things about Joan and TT Grooming - the rates are the best I've found in Madison, she obviously loves dogs and works hard to help them feel safe and comfortable, and she does a great job with every groom. I highly recommend TT Grooming!

We've been working with Liz since before she went out on her own. She'd cared for Hanna & Jager our…read moreChinese Shar-pei while they were still with us. Riesling our French Bulldog has never been to another spa and doesn't know how good she has it. An aside, Riesling is trained to use a potty grate system in our home. It sits on the tiled floor in our bathroom. This occasionally causes her confusion when we travel. One day we went to pick her up from the west side location. Riesling had spied an air vent in the floor that looked like a grate. Apparently in need she released a load of molten diarrhea down into their vent. We got an update that it happened but Serenity was otherwise nice about it. How does the saying go? Something something accept the things I cannot change ...

The employees here are so much more than just groomers. They take such great care and support for…read morethe work that they do and they love animals! Every time I come in they ask about my pet and if there are any updates. They listen to what I say about my pups and tell me how they were during the process when I pick up. They are always so careful and treat my dog like their own. I love spoiling my babies and the pet spa is such a little dog treat:) highly recommend to all people who want to treat their doggies

I have been taking my dogs and even my parent's dog to Sue for at least 20 years. A lot of dogs…read morepull away and don't want to get groomed, but every one of my dogs can't wait to get in there to see Sue. They all love her, and Sue's grooming skills are "Show Quality"! She will let you know if she sees a problem such as an ear infection or any other health concern. She is top notch, and I would never take my fur babies anywhere else. Diane T.

Sue is just the best! Can't say enough about all the attention she gives to your dogsread more

We're been coming here since they opened for nail trims and to purchase items in the store. While…read morethe groomers have changed over the years, they have been consistently well-qualified and professional. My senior dog is very vocal when getting his nails done, and they are always very kind and patient with him, and I know he's in good hands. They also have a fantastic selection of pet items ranging from toys to gear to food and much more. Their manager is always super friendly and helpful.

I have taken my dog 4+ times to grooming and have only had 1 good groom. I will not be returning…read moreand I could not recommend.

We love bringing our dog here for daycare and boarding! The staff is always so friendly, caring,…read moreand knowledgeable, and you can tell they truly love the pets they care for. Our dog is always excited to go and comes home happy and well cared for. It's such a great feeling knowing we can trust them with our pup. Highly recommend!

So far we've had really good experiences with this place. The staff is friendly and seems…read moreknowledgable and passionate. Whenever I've called they are quick to pick up and provide answers. We're working with a local adoption agency to adopt a second dog and the representative said the organization really loves Waggin' Tails, and Waggin' Tales even donates time for the fosters. We boarded our pup here for 5 nights, and when it was all over he seemed pretty normal and not as distressed as I was expecting him to be. He was in the suites. All of his bones/chew toys were gone - meaning they actually gave them to him. Overwhelmed by large groups, they gave him playtime in a small group setting. After this, I noticed his confidence when we went to the dog park had increased. He was much more comfortable approaching dogs and being approached making me think he had a good experience in playtime. He doesn't have any meds or health issues (like many of the negative reviews) - but he does have sensitive skin and his skin was really pink when he left. Next time I'm going to ask them to use our shampoo vs theirs when bathing and see if that makes a difference. I brought him to get temperament tested for large group doggie daycare. They provided useful feedback that he still didn't seem too comfortable - I would rather have the honesty then have them say "it went fine, let's sign him up". They had some other solutions for me - bring him back very early in the day so he can meet them one by one vs all the dogs already being there. Or small group doggie daycare might be the final solution. I appreciate their problem solving and interest in him having a good experience.

We have been using Cherokee Kennels for 6 months now. For boarding and day care for our dog. They…read moreare great and we wouldn't go anywhere else. Our dog is always happy and tired when we get him. We live that they put the dogs out in smaller groups. So much better for dog. Great place and very friendly Staff!!!

We absolutely love Cherokee Kennels.. this has been a family owned business for many years and it…read moreha been wonderful for the year we have been taking our two dogs there. Our dogs never liked getting in the car and now if they see their kennel bag, they get so excited. They went from shivering every time in the car to getting so excited. I will keep recommending Cherokee Kennels. The staff is great and so are the owners. I have no hesitation when taking our dogs there especially with one of our dogs being very timid.

Debbie is ahhhh-mazing! She has a way with cats. We brought our cat, Rosie, there for grooming…read more Debbie put her at ease and did a great job. Now we bring Nora, who has a totally different personality, and Debbie handles her so well. Debbie teaches the cat and the owner how to work with her to get the job done. The world is a better place with Debbie and Dan in it.

More than 5 !!!! Have been getting my dogs bichon/ bichon mixes (plus fosters) for over 20 yrs. I…read morehave been extremely happy with Deb's grooming and attention to detail. She always brings attention to possible concerns for me watch ie redness around penis, ear problems etc. She listens to me about health concerns ie hearing/vision, temperament ie possible biting or skittishness, how short or long to cut. I'm currently on 4 dogs needing grooming. Deb suggested I try bringing in two at a time. She followed up a few sessions later to see how it was working & whether or not I wanted to go back to bringing all 4 at once again. A few yrs ago, I had an emergency foster needing grooming. I took to Petsmart East. Worse grooming experience! I now watch through their window and watch the groomers.Not the most patient groomers-watch how they tug the leash or push down on the dogs. I found Deb based on a co-worker's recommendation after a horrible experience with now defunct groomer at Noah's Ark. The groomer shaved so close on muzzle he had razor burns! Hopefully Deb will have recommendation when she retires (which I hope is not in the near future)!!

I've left a review before, but want to leave another because Freddy is the best groomer we've been…read moreto! He does a FANTASTIC job with our doodle. Always just about 2 hours, which is amazing since I have a big boy-other groomers have taken close to 5 hours! My boy has never come home with any cuts and Freddy always keeps him super cute. Highly recommend Freddy for your grooming needs!

TYSM to Cece!! My v nervous basset hound was wayyyyy due for a bath. She really did not want to go…read moreback to the grooming salon so both the front of the house team member and Cece (the groomer) got some treats to coax her back and spoke very sweetly to her. Ultimately, the suggested that I walk back there with her before they got to work. I was so impressed with how much they took my pupper's comfort into account and how the validated her dramatic behavior. Penny came out in an adorable valetines kerchief, smelling soooooo clean! She was a little damp because she did NOT like the dryer so, rather than push her, they did some work with the dryer and some had drying well. Again, putting her comfort first cannot recommend enough!

Fantastic customer service!!! Love this store!…read moreI needed to get a status on an online delivery order and make a change. The store manager spent several minutes making sure my order was updated and complete and accommodated an additional request. So helpful and kind! Fantastic Service!!

Love this store! I go here all the time to pick up food and snacks for my pup. The employees are…read morealways nice and the store is always clean. However, I will say that the new Self-Serve Dog Wash isn't practical at all. I was excited to use the new wash area and was left disappointed. A few things to note: - There's no grip for the dog in the bath. My dog was slipping around the whole time and digging his claws into the tile/plaster tub. I wish they put some sort of rubber mat down. - The baths don't have that half wall like a traditional tub. It's more like a counter to put your dog on. It looks really nice and it's easy to get the dogs in but I was left soaking wet since the water was just splashing back at me. Even with the apron on. - The hooks with the slip leads are just too close to the corners of the walls. It left my dog standing and sitting in awkward positions. Maybe they should add a hook towards the middle so there's more options. I used to come all the time to bathe my dog but now I just can't see myself using the new washing area again :/ I will definitely continue to shop their selection of food, treats, and toys though!