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Charlotte Fence Builders

2.8 (5 reviews)
Closed Closed
Updated 3 weeks ago

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Services - Charlotte Fence Builders

Fence and gate installation

Fence and gate painting or staining

Fence and gate repair

5 More Services

Fence and gate weatherproofing

Fence installation

Fence painting or staining

Fence repair

Fence weatherproofing

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4 months ago

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7 years ago

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9 years ago

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9 years ago

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7 years ago

Showed up late to start the job everyday. Left early. Not completed. do not recommend.

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Garage Door Specialists

Garage Door Specialists

3.4
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A similar thing that happened to Lynn D happened to us. In mid-October 2025, we got a call about an…read moreoutstanding invoice for replacing two springs on our garage door -- supposedly done on July 31, 2024 (over a year prior). We have no memory of this ever taking place. The last repair we clearly remember was when they replaced the entire motor in 2023, and everything has worked perfectly since then. So, over a year later, I get a random call at work about this invoice. Their explanation was that someone in their office had passed away, which is why the bill was never sent. Oddly enough, this is also the only job they've ever done at our property without taking completion photos. None of it adds up. The only "evidence" they can provide is GPS data showing their truck was supposedly at our house that day (and actually the address it's showing it was sitting at is an empty lot number for our subdivision). I was actually searching their number to pay the invoice -- because I hate the idea of owing anyone money -- and that's when I came across Lynn D's comment. Now I'm questioning the legitimacy of this invoice even more.

In a house built in 1962 the garage door was in desperate need of replacement. So I stopped in at…read moreGarage Door Specialist to check out what they had and found just what I was looking for. After some options on style and colors with Kara I came to a decision and ordered one. Pricing was fair and scheduling was easy and convenient. The day of installation the technician showed up on time He was polite and did a great job and cleaned up after he was finished. Everyone in the office has been extremely nice and a pleasure to work with. I strongly suggest that if you're looking for a garage door you need to check them out. Thanks for the great job.

Watson Steel and Iron Works

Watson Steel and Iron Works

3.5
(8 reviews)

Awful customer service. Takes days/weeks to get a response, was charged for measurement and after…read moregoing to the store apparently the person I spoke to quit and there were no clear notes? It has been one thing after another. Will update if we EVER get our railing in.

Watson iron and steel did our railing for our back porch in 2019. They had to come back and make…read moresome corrections, but all in all, we were pleased with their work. We had them come back out a few months ago to measure for our new railing on our front porch. We told the man who came out to literally replicate the railings THEY made to match the back porch exactly. He looked and the back railings, measured the height, the distance between the pickets, etc. I was very clear, and he seemed to understand perfectly... it was simple "just make the exact same thing you made last time." Yep, got it! Well apparently it wasn't as simple as it seemed! On the order, they added additional posts instead of screwing into our pillars, and they added twice as many pickets. The communication between the man who came to take our order and the woman who executed the order was obviously quite poor. They told us that they needed to come out and measure again since we didn't want the additional posts, and even though it was their error, they still charged us an additional fee because they had to make another trip out. We argued endlessly about the fee, but finally gave up and just paid the fee. It was ridiculous. fast forward to today... It still isn't what we asked for! They did screw the railing into our columns instead of installing additional posts. But we still have twice as many pickets out front as we do in the back. It looks tacky, and after shelling out over $3K for the tiny railing, I hate it. I asked my husband what he wanted to do about it, and he said not to bother because there's no way they're going to fix it now that we have already paid them. Isn't that sad? That we're not even going to bother trying to work things out with these people because we know they won't do it. And don't forget, we're repeat customers. I wish there were more iron companies in and around Charlotte, but sadly, this seems to be the only one. The first picture is our back porch railing. There are 6 inches between the pickets. The second picture is our front porch. There are 3 inches between each packet. They definitely don't match.

Charlotte Fence Builders - fencesgates - Updated June 2026

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