I would strongly recommend removing references to the manager's race and statements such as "seemed…read moreon something" or comments about her appearance. Those statements can undermine an otherwise credible review and may cause readers to focus on that language rather than the actual issues you experienced. A stronger review focuses on the conduct, not personal characteristics. I have shopped at this store many times, and while the merchandise can be hit or miss, the prices are generally reasonable. However, I am writing this review because of a deeply disturbing experience involving a manager and the display of adult products. I was shopping with my 5-year-old and 8-year-old sons when one of them picked up what was clearly an adult toy. Several of these items were displayed openly in a bin that was easily accessible to children. As soon as I realized what it was, I took it away and approached the manager politely. I simply mentioned that these products should not be displayed where young children can easily access them, especially during the summer when many families are shopping with children. Instead of addressing my concern, the manager immediately became hostile. She told me that if I did not like it, I could leave the store. When I attempted to calmly explain my concern, she repeatedly interrupted me, stated that she did not have time to talk to me, and told me to leave. She further stated that those products were not being sold from inside the package and that I should simply take my children and leave. She then threatened to call the police, despite the fact that I was calm, respectful, and merely raising what I believed was a legitimate concern regarding child access to adult products. I left because I was with my children and did not want the situation to escalate. However, I was shocked by the manager's behavior. No customer should be treated with such disrespect for politely expressing a concern. What makes this even more troubling is that this was not the first time I had witnessed this particular manager behaving aggressively toward customers. While many employees at this location have been courteous and professional, I previously observed this manager engaged in a heated confrontation with another customer and speaking in an extremely hostile manner. My concern remains the same: adult products should not be displayed in a way that makes them easily accessible to young children in a family-oriented retail environment. Whether customers agree or disagree with that concern, they should be able to express it without being threatened, dismissed, or ordered out of the store. This experience left me disappointed and concerned, not only about the store's product placement decisions but also about the professionalism and conduct of its management. Customers deserve to be treated with respect, especially when raising concerns involving the welfare of children. This version is stronger because it sticks to observable facts, clearly describes the manager's conduct, and keeps the focus on the issues that other customers and corporate management are most likely to take seriously. Please parents be aware of these behavior specially when going there with your kids. Very unlikely I would be able to go there at least for long time or at least this particular woman is long gone or some change of monument again.

Don't waste your time it's junk mostly. But they wanna charge you $ 7 for one manila folder‍They…read moreannounce every 20 mins if you open a box you'll be asked to leave. It's not a friendly atmosphere. Go to thrift stores or there is Vista bin.

Love love love this place! Super helpful staff--very knowledgable regarding proper shoe fittings…read moreand footwear.

Rainbow sandals are my favorite Lebo's has the best…read moreselection I could find without having to go to the outlets or order online.

Hard to believe it's been six years since I was last at this location. It's in the 'epicenter' of…read moreSouthpark Mall, the density & traffic are not kind.. The only one of 3 CLT area locations that had the Shrimp & Andouille Gumbo so I had to do it! EZ to order on Amazon app & they give you a two hour window for 'free pick-up'! I went inside to get it because I HAD to caffeine up! They were OUT of coffee. That's what happens when there's a snow/ice storm in the CLT

This store has constant issues with their refrigeration. I have spoken to customer service a few…read moretimes regarding this. Dairy items sitting on carts without refrigeration for extended periods until not cold to touch. Chicken dripping down from the shelves. Vegetables with mold, after I told them about it, came back days later to see the same exact moldy items still there. Also Please check expiration dates, they keep items past their sell by dates. This store is a hazard to anyone who might be immune compromised.

The service is great here and the staff is very, very efficient. My issue was that I was sending…read moreout a medium size envelope. The envelope was going to Utah, no insurance and sent 'snail mail' ground. The woman quoted a price of $15.00. She said 'prices have gone up'. I almost fell to the ground as the content of the envelope was probably less than the cost of sending it. I declined and left, went to the post office down the road and mailed it for $1.77. I understand they 'jack' their prices up for the convenience, but really???? Something seems a little fishy here at this location. This transaction took place AFTER the holiday rush.

I am writing to report a concern regarding the service at one of your locations:…read moreThe UPS Store #6144, 9935 Rea Rd D, Charlotte, NC 28277. On July 17, 2025, I visited this store to print a document. Instead of using an official UPS system or secure platform, the staff asked me to send the document to a Gmail account: store6144@gmail.com. Additionally, I was charged a $2.95 "File Access Fee" just for retrieving the document from the email. This raises serious concerns about privacy and data protection: * Does UPS authorize its franchise locations to use Gmail accounts to handle customer documents? * What protections are in place for customers' information when documents are sent to and accessed through a third-party email service? As a customer, I expect higher standards and stronger safeguards when handling personal or sensitive documents. I respectfully request that UPS investigate this practice and clarify its policies regarding secure document handling at franchised locations.

I purchased a brand new book for an Investment Planning course I took recently which was published…read moreby the American College. The book was approximately $160 for a brand new copy of the the textbook. On yesterday when I returned the book to recoup part of the cost, I was insulted when they told me that I would only receive $6 from their buy back program. This American College publication book was a problematic purchase at every level. It was not only hard to comprehend by most students in my class, but to then be told I would only receive about 4% of the cost of this required text just added to my personal insult. I have sold several books back to this store and have had to deal with the personnel there. Do not expect a high level of competency or professionalism from the personnel there. I will not be buying from them again. Use another resource please. Amazon can usually deliver in 2 days if you need a hard copy of a textbook​.

Ray, the store manager is the man! I called for some information on the hours for the bookstore and…read morehe was kind enough to freely give me more information on book purchases and rentals regarding the specific classes I was taking and options for financing/ purchasing the books. The customer service was great and he really took the time to explain what the bookstore has to offer. If you have any questions regarding returns or basic information... he's definitely the one to ask. Greatly appreciated!

Rudest ups guy in the area. I frequently go to ups stores around town and this guy was by far the…read morelead cooperative and helpful when it came to me unloading my packages. There were three employees doing nothing and the man was still very rude. Edit: thanks for the response, but I do not work at ups. there's never a reason to treat a customer with disrespect like you did. All you had to do was ask nicely and I would have done what you asked. But what you did was say "that's not helpful " and then you got mad when I put the boxes on the wrong side? How would I as a customer possibly know what to do in your store. Every other ups is glad to receive the business and they do it with a nice greeting and willingness to help. Again a little courtesy goes a long way. I have never had any issues with any other ups or mail service, and I drop off many packages weekly so perhaps take this as constructive criticism and improve your attitude.

I don't think I've reviewed a 'UPS' per se before, but after locating this adjacent to the COSTCO…read moreand needing to drop off an Amazon return, I have nothing but a 5-Star review to leave. Recommend: Absolutely based on my experience. Opened door, instantly greeted, surprised by the sheer amount of office 'things' you could do here, from printing MAPS to packaging and scanning. I do NOT see UPS stores this nice anywhere in Tucson, AZ or this well suited to handle professional services. Quickly communicated with by the Staff, took my product, thanked me for stopping in and with a smile, wished me a great day! I don't know if there has been a management changeover from reading all the 1-Star reviews (since 2021) but I saw no indications of substandard service on my visit.

VERY BAD EXPERIENCE, I made an international shipment and it could not reach the destination and…read morewhen they returned the package to me, I did not receive the amount of things I had sent among those things, an iPhone phone and two pairs of shoes, I came to ask the store and the workers as if they did not care to do their job well they did not give me an explanation of anything only to make the claim, I trusted this company because it is international and they were not responsible for the things that were stolen.

I came here for an amazon return and wanted to use the scan code. It was pretty simple to do and I…read moredidn't wait long. It was fast and easy which is a plus. They aren't friendly at all and it was pretty chaotic in there understandably so. Not my go to UPS but it will do if I'm in the area.

This place is amazing in every sense for a grocery store…read more It has everything you may think of from different cultures and areas of the world. For me as a Venezuelan, I really appreciate the Venezuelan snacks, harina PAN for the arepas and the Venezuelan cheeses. I also go to the Asian section to get weird flavored chips, Mochis, a lot of Frozen dumplings. It's never a complete trip if you don't go to the restaurant area and get some food to eat there and some pastries to take home. Finish the day with a excellent boba tea

Super G Mart on Independence is one of Charlotte's most fun grocery adventures…read more If you love exploring new ingredients, discovering international snacks, or simply wandering through aisles you've never seen before, this place is worth the trip. While the Pineville location remains my favorite thanks to its larger food hall and dining options, the Independence store still delivers an impressive experience. The selection is enormous. You'll find fresh produce from around the world, exotic fruits and vegetables, live seafood, blue crabs, an on-site fishmonger, and a full-service butcher counter. The international grocery selection is where this store really shines. Aisles are packed with staples from across Asia, Europe, Latin America, and beyond. Whether you're shopping for Thai curry paste, Vietnamese rice noodles, Japanese snacks, Korean sauces, Spanish ingredients, or Eastern European treats, chances are you'll find it here. One feature I especially enjoy is the freezer section. The cases are organized by country and cuisine, making it easy to browse and discover new foods. It's a small detail, but it turns grocery shopping into a bit of an adventure. On this visit, I came specifically for Korean black bean paste, dark soy sauce, and fresh green beans. Naturally, I left with a few extras. The candy aisle is dangerous in the best possible way. Their coconut candies are always tempting, and I can never resist grabbing a bag of Thai coffee candies while I'm there. The store has a large private parking lot and a loyalty program that offers additional discounts at checkout. If you're a frequent shopper, it's worth signing up. Is it as polished as some specialty markets? No. Is it one of the most interesting grocery stores in Charlotte? Absolutely. Give yourself time when you visit. This isn't the kind of place where you run in for one item and leave five minutes later. It's a place to wander, explore, and discover something new around every corner. Life is too short not to eat well, Charlotte. Grab a cart, take your time, and eat your way through Super G Mart.