Since my wife and I are both international we ended up having 2 weddings and had to work with lots…read moreof vendor, this was definitely our least favourite and most flaky vendor. The pictures you will see on the internet of their work are amazing but the customer experience, organization and communication is a total nightmare and caused us lots of stress. If you don't mind not receiving replies to emails for weeks, micromanaging / making checklists for your vendor that get ignored and then not receiving your card box although confirmed via email this might be the right choice. Yes the decor was nice but we had over 130 guests from different countries confused looking for a card box we were supposed to have, leaving envelopes in all kinds of random places or not giving them. We hired a decorator so things would be easier and more organized, that wasn't the case with Amanda. 2 weeks later we still hear complaints from our guests and receive their thank you cards. We were obviously busy on the wedding day and only learnt about the absence of the card box around 10 pm. Fortunately the venue had a small acrylic box which we used but it was only good for small envelopes. Some people were using a lantern, which according to the decorator Amanda was an alright alternative... No comment here. Amanda's invoice was not detailed and used generic language such as "centre pieces" or "guestbook/gift table", because of the lack of specificity we had to confirm everything and all the details via email and asked for photos and confirmations multiple times. The entire process was backward and even though she added the card box to her list and sent us a photo and after the wedding a small 170$ reimbursement she still kept on defending her mistake. She even said that she was providing some free services which we had no idea of? I think that she is not even aware of her agreements and responsibilities. Moreover her mom wrote to us and cced our mom, how professional and mentioned something about European tradition of not having a card box. My wife is European and trust me they use card boxes there.This company is a waste of time and money and according to them the card box is not that important. This is our story hope yours will be better. Our wedding was awesome but it would have been better without Amanda. I wouldn't work with this company again. We have emails and proof of what happened. Hope that's helpful. Good luck.

They are not closed!! And wow my event was amazing! Thank you Kim and your staff! We could not…read morehave done it without you! We actually read the emails online. We have had Kim and her team do so many events for our friends, family and to be honest she has donated a ton of things to our school events.

We just had our anniversary last saturday, and we were extremly happy with the services provided by…read moreILUPH and Kim Sprague. The decor was super pretty and all the guests were commenting on how amazing things looked. Thanks again