I've been coming here for a couple of years now, and have had a fantastic experience each time. The…read moresalon is very clean and the pedicure chairs very comfortable. I tend to get the mid-tier pedicures, and Anne always does a very thorough job on my nails/calluses. The foot and calf massages are always relaxing. We are in the area less frequently now, but anytime I am close by, I will stop in for a visit. Highly recommend HER spa for pedicures!

Sandy is amazing. A true artist! Brought in my girls and they all got just what they wanted. Glad…read morewe now know about this spot. Will be returning.

I've been coming here for years - I love it! Very clean and organized, and you can book online…read more Sonita does a wonderful builder gel manicure (I drive from Maryland for her!)

Amazing! I've been looking for a new nail salon after a bad experience at another. Love the quality…read moreof service and work. I never felt rushed and love my new nails!

Everyone here is so nice and so easy to talk to. I've tried a couple salons in the area when I…read morefirst moved but no one is more consistent or more affordable than here. It doesn't matter who you get, they all do a phenomenal job. 10/10 every time.

very nice staff! they got all 3 three of our friends in. Came in for pedicures and they did a…read morefantastic job! they had calming music the vibe was totally amazing, will be coming back!

Great service and good nail techs. they were able to perfectly accommodate my last minute…read moreappointment.

Called to make an appointment on a Thursday and they said to come in any time. I was late but they…read morewere still able to take me right away. There was a steady flow of people but it wasn't overly crowded around 1:30pm. There's parking in front and around the side. The space is clean and bright. My technician was Lucy and she offered me a drink (soda, water, tea) which was really nice. I got the classic gel pedi ($55) an acrylic fill with gel ($45) + chrome (+$15). The pedi was relaxing - I like the scrub that they use - and massage chairs are solid. Overall she did a good job with everything (if I'm being a little picky, some corners were sharp versus smooth/rounded and the dark color felt like I might have needed a third coat to be more even). The acrylic fill was not bad. With the drill, sometimes it was a little too rough on my cuticles to the point I was wincing or said "ow" a couple of times (this left my fingers a little sore the next day). Some of the acrylic powder didn't make it all the way to the edge of my nail on two fingers. The painting was decent; though some of the nails had too much paint so it was on my cuticle. For the chrome, it was pretty but this being my first time ever, I didn't know until after that I ended up getting more of just a shimmer (versus something like the Hailey Bieber glazed donut/reflective chrome look). All in all, the experience was pleasant and I'd come to this nail spa again! **Update:** it's been just past two weeks post service and many of the edges of the acrylic seem lifted. My one thumb nail, both the acrylic and chrome/paint has chipped off around the tip. Not sure if I'd go back for another acrylic fill here now... Color reference: 870 DND tea time - sheer light pink +chrome for mani 750 DND fudgesicle - reddish brown

I got a full set with gel and a pedicure. It was my first time here and Annie was super sweet to…read moreme! the nails came out amazing and vibes were great. I will for sure come back and I 100% recommend annie!

Great little hole in the wall. Since moving here almost a year ago I have way over paid for…read morepedicures that under delivered and this place is the opposite. You get a great quality pedicure for a fair price.

I received excellent service at Nail Palace. The place was clean, and brigh with great music. The…read moretechnicians were professional, friendly, and knowledgeable. I had one of the best French manicures and pedicures in my 20 years of getting my nails done. Van had such a gentle touch, pleasant smile and welcoming personality. She did a wonderful pedicure and beautiful manicure. Will definitely be back.

I tried to schedule an appointment online for myself and my daughter to get basic manicures (with…read morepolish, not gel) to celebrate her 8th birthday. The appointment was never confirmed and when I showed up saying I had scheduled an appointment, the staff were confused. I decided to cut my losses, forgo my own manicure, and just have my daughter get her nails done. When I told them I wanted to get just my daughter's nails done, they tried to direct her towards the gel polish colors--she's 8 and way too young for gel (most places recommend 16+ for gel). Gel is also $55, whereas a kids manicure was listed as $17. I told them and my daughter that we were not getting gel and redirected my daughter to the standard polishes. They said that they recommended gel for her because she is a kid and it was more durable. I said, "no gel," and my daughter pointed to a standard polish she wanted to wear. They took her over to one of the manicure tables and sat her down, then walked away to get the folder of samples for gel colors. Again, I had to tell them I did NOT want gel for my 8 year old!! I should have left after this because they were not respecting my "no", but I didn't want to ruin it for my daughter. After saying no for the third time, they took my daughter back over to the regular polishes to get the one she wanted and had already picked out (and pointed to and showed them prior to sitting down at the table). When they took her back to the table, they asked me if I wanted to get a pedicure (even though I had already said "no" to getting any services done for me). They the asked me if I wanted her cuticles cut, and explained that a base manicure was $10, but cuticles cut was an extra $8 (NOTE: this did NOT match the price on their service list, which said a kids manicure for was $17). My daughter has never had this done before, so I asked her if she was interested in trying it and let her know that sometimes it can hurt (for various reasons from sensitive nails to not soaking the cuticles for long enough, etc.). My daughter looked scared and said, "no." So I told them we were not interested in getting her cuticles cut. The lady said, "you're cheap, but that's okay." I know there are some language differences, but they acted like it was an inconvenience to do a basic service that took them less than 10 minutes to do. As if they would rather have sat there doing nothing than preform the service. And respecting what my daughter wants doesn't make me "cheap". And I declined services for myself in the first place because they didn't have the appointment and clearly weren't organized and wouldn't listen to me. I just wanted to get the nails painted and get the hell out of there. The manicure itself was fine. They filled her nails, buffed them, did a single coat of glitter polish (the coverage was good for one coat), and did a top coat (again, this took maybe 5 minutes to do all this). I went to pay and they charged my card, then handed me the receipt to sign. I put down that I wanted to tip (despite my best judgement) and the lady kept asking me for cash for the tip instead of charging it to the card. I told her that I didn't have cash, and she said, "it's fine." I'm not sure how that was 'fine' but the charge hasn't yet posted to my account so we'll see what happens. Manicure was fine...not a great experience overall.

I've gone here for pedicures and manicures and I keep coming back because this place is so great! I…read morego to Kim for hard gel manicures. I'm so impressed by how long they last! I've kept them for a month before and they don't chip! Kim and all the staff are very kind and welcoming and considerate of what you want.

I've been going here for years, and has been my go to nail place in the Springfield area; however…read morerecently I had one of the worst gel manicures done and the business did nothing to rectify it. Mistakes happen but a lack of customer service is an issue to me. It's been two weeks and my gel manicures is chipped and peeling off. This seems unacceptable for a gel manicure and I've never had this happen before. The front sssk said they can't do anything over a week without management and gave me the manager's number. I called and left a message but never heard back. The pedicures have been consistently good so I would go for those but maybe skip anything else unless you have a technician you know and love

Salon was busy for mid-day on a holiday. I signed in and was quickly taken to the back for eyebrow…read morewaxing only. Decent job for a quick stop. Reasonably priced too! Plenty of nail chairs (~12) and 10 pedi chairs. Place was clean. Convenient location. In a plaza. Next to, but not limited, Starbucks, Trader Joe's and Duck Donuts. You know, the important stops!!

Staff pretends not to understand services requested and insists you owe for an upgraded service. I…read morewould never come back here and don't recommend this poorly-run business.

Do not have Lisa help you. She moves to fast; instead of a massage, she put hot towel. She didn't…read morecompletely remove old nail polish. When I mentioned it, she said it was only a little bit. The entire time she was trying to upsell me. I accidentally nicked the nail and she huffed. I then paid her in cash. I asked her for receipt, she said no receipt.

All I can say is Jay did a fantastic job my toes never look so good, getting a fungus is a serious…read morematter,the files and was worn buffer as if they were reused several times. They're the ones that you normally see in the little pre-packets. I stand by my original review they asked me to take it down, but I'm not because I witnessed them sharing the tools and the fact that they were reusing the buffer in the file.

I've been coming to Lucky Nails since I moved to the area about five years ago. I now live in a…read moreneighboring county, but drive into Springfield to see Tammy. She does an excellent job with my nails every time. I get my nails done with the SNS powder. Tammy makes sure the polish look natural- polish is NOT too thick and it is graduated moving towards my cuticles. I am also very hard on my nails and she knows this too, so she does something with my nails that makes them all last between my sessions. I always get compliments on them. I highly recommend Tammy. It's an older storefront shop, but they have cute decorations and you can trust the staff.

Amazing job! The attention to detail, taking their time during the process plus the calm…read moreenvironment is such a plus. 10/10