First time getting my cat groomed here. A family member suggested Shampooch so I thought I would…read moretry them. I called and left a message for them, and they called back the next day to book. I was a bit hesitant to book when the girl said that they don't allow the pet's owner to remain in the room while the cat is being groomed. I am used to staying by my cat's side so he remains calm. But if that is what the business wants then I was fine to oblige. The establishment wanted me to drop him off between 8-8:30 am. When dropping off, I asked for the groomer to give him a lion cut, with a little puff of fur to remain on the end of his tail, and to shave the fur on his body fairly close to his skin. He is a Maine Coon and he had a lot of fur to trim, so the cut was $65. This seems like a fair price to me for the area and I was happy to pay this. The two young girls who were checking in the pets were very friendly. I observed that it was a nice and clean work area. One of the girls carefully placed my cat's carrier (with him still inside it of course) on a bench. It was fairly quiet in there at the moment, just one tiny barking dog in the background. They called me a little after 10am to pick him up. The girl who called me let me know that they only accept cash or check. I appreciated the heads up before I got there, as I was planning to pay with a card. Super easy picking him up. The only thing I should have done was inspect his haircut before taking him home. I am used to being there the entire time of a grooming and my previous experiences the groomers usually ask if the cut is OK before I pay. I wasn't asked to inspect him first, and I did not look at his haircut as he was already in his carrier. When I got him home, I was surprised to see a huge puff of fur left on the end of his tail that was about 4 inches in length. I did ask them to leave a little puff of fur like a poodle but I was expecting it to be a small inch-long piece. It just looked sort of funny but it is not a dealbreaker. The one thing that was slightly disappointing was the fur on his paws was not trimmed that much. All I can assume was perhaps the cat was not having it any longer and maybe the groomer had to end the haircut there. The groomer did not mention this to me when I picked him up, she only said that he was fairly well behaved. Overall, it was a good haircut, everything appeared to be evenly and smoothly shaved on his body. He also smelled nice and clean so I assume they used a cat wipe to clean off the excess hair. He was not very upset when I got him home other than the normal crankiness after a grooming haha! I am sure they handled him just fine, otherwise the cat's behavior would have been much different.

I had been traveling for 4 months and desperately needed a "groom job" for my Shi itsu and called…read moreShampooch Pet Grooming. The online booking was fast and easy; I was able to get a early appt.; and Michele did an absolute AWESOME job on my Keoni. Thank you so much!

I would give less stars if I could. I was questioning the fact that they want to give my 5lbs dog a…read moreflu vaccination before they gave him a surgery, I did not want to give him the vaccine, he is miserable enough without getting another shot. So I had a lot of questions that they apparently didn't like, so they called my wife and was very rude telling her that they no longer want my dog as a patient. My wife already put money down, had the surgery date set up and we paid for the other appointments. They care more about getting even with me than they do with taking care of my dog or my wife because I questioned the flu vaccination policy. Now we have to take time to find another veterinary, pay for more visits while my dog suffers because they did not like my questions.

We love everyone at Novak Rinker. We have taken two dogs and two cats to them and get great service…read moreevery time. One of the things I love the most is that they include us in the plan of care. If their first-line recommendations aren't affordable for us or won't work for whatever reason, they take it into consideration and offer a second option. They are so good with our (sometimes feisty) pets too! When it was time to put our senior lab down, they provided comfort and plenty of tissues for our tears. They really do care. I don't leave many reviews, but saw all the negative ones here and wanted to offer up my own experience, which has been great.

Ken is great at what he does can not go wrong with him.Had my dog worked with him and she turned…read moreout great.

the nicest place to leave your love ones, you can enjoy your vacation without worrying about your…read moredogs or dog. And the price is best in town.

Do you want a dependable, caring person to kennel your dog with? Wag-On-Inn in Verona, IL, is the…read moreplace. Our dog stays there every time we go on vacation. He loves it there. Great job grooming, too.

Love it, definitely recommend to any dog owner!! I have brother/sister pups who need to be right by…read moreeach other all the time- including bath time which makes it more difficult. Kelly had no problem doing what she could to make them comfortable with her and at ease in the tub. They are not fans of the dryer, but even then Kelly wasn't discouraged and worked with us to get them as dry as possible! Bricks & Ivy said they can't wait to go back!

From the owner: Self Service Dog Wash…read more Products: Variety of 10 Shampoos and Conditioners Treats Services: Self Serve Dog Wash-$15 We will professionally wash, scrub, condition, dry, and spritzer-$25 Pick Up and Delivery Services Professional K-9 Dryer

Great place, staff is really personable and I'd definitely choose Fox Valley over any other vet in…read morethe area. Reasonably priced too, all things considered in this day and age

Always able to get an appointment fairly quick and everyone here is soo nice and seem to care about…read morethe animals which I can't say about some other places , they take their time and address all concerns, totally recommend

Never showed for appt., called or answered texts. This was after the previous appt. was cancelled…read more Very hard to communicate with when you can only reach by texting. Very Irresponsible for a business.