TD Bank in Randolph, NJ on Rt. 10 East is a 5 star branch! This branch is on my way home from work…read more I usually roll in right before they close. I showed up at the drive thru at 5:05 and they still took my deposit (they close at 5 on some days). I also went into the branch at 4:50 p.m. and Jessica assisted me until my transaction was complete (5:10). I apologized to everyone for keeping them late. All smiles. Great Customer Service!

I was stop by asking about how to open the bank account , the teller was so professionally and…read morefriendly introduce me to the banker. Everything is great with warm welcome.

I have been shopping around a good business banking relationship, after having issues with some of…read morethe bigger banks. I have the service and professionalism at Dime to be beyond my expectations, there took the time and interest in making sure I was aware and familiarize me with other products that might be beneficial for my companies. I would like to a personal word of compliment to Leslie Singh the branch of the location I initiated my accounts. I have already recommended several of my family and fellow business associates to bank with Dime.

Michele Adams at Valley Bank in Oakland is amazing. She helped me with my business banking account…read morethat experienced fraudulent activity. With her guidance I feel confident my account is safe and secure. Michelle is always available to help whenever I need her. Diana Peraino KDD Custom Builders

Valley bank in Oakland is a bank with exceptional customer service. The Tellers and the Manager…read morehave ALWAYS been polite, professional, friendly and extremely helpful with anything I have needed. I would highly recommend using Valley in Oakland. Julia Burdge

I have been a customer of First Hope Bank for over 20 years! They have always been there for me…read morepersonally and professionally! The people that work there go above and beyond for there customers! Thanks First Hope Bank!!!!!

Hard to review a bank but I'll offer a few general assessments and thoughts…read more 1. They are not adapting well to new technology. As part of the high interest account I signed up for I was required to sign for online statements. The website button you had to click to sign up didn't work. When I called a branch they were pretty clueless. Issue was finally resolved but it took a long time. They don't embrace messaging via the website like so many other banks have. Instead they ask you to call or come in person. 2. Not customer oriented. I had an issue related to fraudulent transactions which they didn't accommodate my desire to do it via electronic means rather than the hassle of a trip. I was given the wrong form to complete and again staff didn't seem knowledgeable about the process. A lot of "I don't know the answer- I have to ask someone". Also when I signed up for my account at the branch process took much longer than other local banks I've signed up with. 3. Inconvenient branches. I live in Netcong (the heart of their home base) about 20 minutes to the closest branch. I only anticipated going to a branch once for signup so distance wasnt a big deal. But when you have to go into a branch (see above) and all their branches are in more rural areas (i.e. you can't hit them on the way to other errands) it's a pain in the neck. Again their mentality seems to be they want to remain a brick and mortar bank and only embrace online banking as much as they have to. They might play well with some older folks but not the younger generation of bank customers. If you're looking to get a high yield interest account ($10k limit) it might be worth it to to get an account. Anything else I would strongly advise looking elsewhere. By comparison another local bank, Provident, does things so much better. More frustration with this bank than all my other banks (BoA, Wells Fargo, Provident) combined.

My experience at this bank has been very positive. My first interaction with Columbia was when I…read moreapplied for a new mortgage on my home. In order to qualify for the lowest rates, I had to apply for a checking account at one of their branches. This branch was closest to my home, so I opened my account here. At the time, this bank was offering interest rates of 1% whereas my other bank was paying me 1/10 of one percent. As a result, I opened an additional checking account and moved most of my money to Columbia. I have found the tellers to be friendly and competant. The hours are decent although not as customer friendly as the hours at TD Bank. The branch has free coffee in the lobby and the desk personnel that I have dealt with have been competant and friendly. All in all, I'm very happy with this branch of Columbia Bank of NJ.

Worlds worst bank. These guys took 2 hours to set up a business account where TD bank takes 10…read moremin... also had a fraud charge on my debit card and they wouldn't dispute it. Ridiculous. I think they hire the rejects from other banks. Steer clear. I would rather pay a fee at another bank then ever come here.

I want to commend/compliment Ms. V. Brannon of the 2624 mooris ave branch…read more I had a check that had scribbling on the back making it difficult to scan in the bank computer system. Ms. Brannon tried, and tried and tried for over ten minutes, trying every which way until finally the system accepted the check. It was ony a $14.00 check, but the effort and steadfastness of Ms Brannon is commendable and noteworthy Thank You Bob G. Chatham

Went to this branch once to use the ATM. Easy to park in the lot and to take care of bank business…read morewhen need be.