The staff at the Elgin location are some of the nicest I've ever dealt with. I had a transaction…read morelate on a Friday, and they were so friendly and welcoming.

From the owner: Prairie Community Bank, Elgin IL, can help you bank smarter with our wide variety of banking…read moreservices. To know us better, give us a call at +1 847-310-4477 or visit us at 1000 S McLean Blvd, Elgin, IL.

Bank really sucks hold on ur account and they have a update every single time u need to pay bills…read moreif I could go lower then one Star I would

I could go on and on about all the bad experiences I've had at Elgin State Bank ,but the straw that…read morebroke the camels back was, last week when I needed some funds, I went to the ATM in their parking lot to withdraw money out of my personal checking account ,to my surprise It just kept kicking out my card with a receipt that had a code number on it ,after six different attempts I tried to go to the other ATM in their parking lot and attempt, It said my bank account was closed. I knew that was ridiculous because there was several thousand dollars in both my accounts ,so I went to the window and asked them about what was going on. They made the comment that "oh have you used your ATM card as of late "and I said no I have not. They said well it's been canceled then because of lack of activity ,I couldn't believe it. The expiration date was well into 2026 and they canceled my ATM cards both my personal and business cards were canceled without notifying me ,and I was just thinking what the hell if I was out of town and I needed emergency cash. This is what I should expect from this bank. That's the end of this bank with me.

We enjoy the excellent personal service we receive at First Mid & Trust. We have several business…read moreaccounts and loans for properties in Illinois, Michigan, and Massachusetts. Rick, Paul, and the team behind the scenes go beyond the average and provide hands-on assistance, guidance, and expertise. We enjoy working with Loi and Elizabeth, reassuring us our business banking needs are met with confidence and skill.

From the owner: First Mid Bank & Trust is a community-focused organization headquartered in Mattoon, Illinois…read more First Mid offers customers Banking, Insurance, Wealth Management and Ag services throughout Illinois, Missouri, Texas, and Wisconsin. Located in St. Charles, Illinois, our St. Charles location serves customers in Kane County and in the surrounding Chicago area. For additional information, visit our website. For our holiday hours, visit our website. This location is lobby-only.

Pnc in general sucks!! Just to make an auto loan car payment you have to go to 80 people in one…read moreday!!! Like what the hell!! The bank in general is a scam! Never i will get another auto loan or a card with this bank!! They have issues processing payments and will not help anyone with disability as the bank it self discriminates disabled people! I will get the news as i have recording of all the people we talk to and yet they have no idea how to fix the payments. All those people that are higher as manager and gm just have the certificate but still have the same level knowledge as a regular employee!! Makes no sense! Go local stop going to big corporations as they wont contribute back to your community. Local banks are way better and offer more things. GO LOCAL!!!

We have been with PNC Bank for almost 20 years. Our closest local bank is this branch on Summit…read moreStreet in Elgin, IL. At a time when PNC is actually closing their local banks and turning them into "Solution Centers," which do not function as a normal bank and you cannot do normal banking transactions there, it's great to have a branch that is still normal and has a drive thru, etc. However, just recently, this branch has been a mess. Long lines out the door in the lobby, lines wrapped around the building in the two drive thru lines. Regularly there seems to be only one person working everything, although there can be 2-4 more people in the branch just standing around. Today was unacceptable. I am self employed and receive multiple checks from clients. It's just easier to run through the drive thru and quickly make one deposit. Don't trust the atm with good reason, and electronic deposit doesn't always work. We sat behind a car that was ahead of us, just ONE car ahead of us, that's sat at the drive thru terminal for 20 MINUTES and didn't move. Finally we couldn't wait any more, so we pulled around to the lobby entrance, I tried to go in and the door was locked. The lobby was packed with a long line. I was met at the door by the bank "hostess" and the security guard lady. They said the lobby was closed because it was too full and that I should use the drive thru. (We are talking through the glass door) I said I have been sitting in the drive thru with only one car ahead of me that hasn't been served and hadn't moved for 20 minutes and I just need to make a simple, quick deposit. What do I do? I asked what was going on. They then immediately raised their voices at me and said, "The lobby is closed. Use the drive thru." I repeated the problem with the drive thru and once again asked why there is such a problem inside and outside. They elevated their voices again, especially the security guard who got in my face through the glass and kept yelling the same thing over and over. Truly, what is going on here? Customers are not being served well by PNC and certainly not at this branch. If you are short staffed, assuming that's the problem, hire more people or borrow staff from other local branches. To be met at the door of a bank that's supposed to be open with such hostility is disturbing. Great way to treat loyal customers. You're welcome that we continue to do business there. Holy cow.

I have been to this Bank many times now. Although, I have some trouble getting my car through the…read moredrive-thru because of the small space, I still am satisfied with this Bank's service.

Been banking at old 2nd for 20+ years for business and personal but will not be returning to S…read more Elgin branch anytime soon. Went through the drive-through the other month to do a simple deposit before heading out of town and got lecture at the teller window on how I had my accounts set up. I let her know I did my banking at a different branch, have things set up that way for a reason and did not stop at her bank for money advice from somebody at the drive-through teller window. She wagged her finger at me through the window, mumbled a few words, and told me if I wanted to fix my accounts to let her know because the other branch I use doesn't know what they're doing. Anyone who knows me knows I'm not one to complain. I've only written a handful of reviews in my life, but this bothered me especially when I found out it was the branch manager. I'm loyal to old second but expect more... especially from a manager.

Personal bankers at the south Elgin branch are awesome, very friendly and personable. They take…read morecare of your needs and go over all steps and options available to your needs.

I just tried to help my mom who has been CAFCU login to her account since she has used CAFCU for…read moredecades. Their website sucks. It is the worst pile of crap I've seen in a long time and I've worked in software for 30 years. Thanks Alero, now I get to help mom move all her banking to a not awful bank. As if I didnt have other stuff to do with my time. Stay far away from this place if you are considering it. If you are an old CAFCU member, vote with your feet. CapOne here we come.

I have been a member for over 30 years, financed my last two homes with you, and was completely…read moresatisfied until you became Alero. Are you still considered a credit union because now I'm being charged $5.95 a month for checking and was told I can have the charges waived if I have over $3000 in my checking account for the entire month. Since I am retired, my social security check is not that high, so I'm switching to a different credit union. Social security says my direct deposit will switch over in June so as soon as I know that is done, I will be closing my account since you're doing business like a for profit bank now.

Great bank! I switched here from Chase and since I've been coming here I've always been greatly…read morehelped.