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Chase Bank

4.5 (2 reviews)
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Updated over 3 months ago

Services - Chase Bank

Personal banking

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5 months ago

Only one in town. Kinda a bummer but grateful to have a Chase location in town. So many banks and credit unions in town.

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9 years ago

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Ask the Community - Chase Bank

Northern Colorado Credit Union

Northern Colorado Credit Union

(4 reviews)

You are trusting hard earned money to any financial institution. This particular Credit Union has…read morehorrible customer service. Never a good business practice to talk over customers to "banksplain". Understand that with this CU, they will aggressively seek your money for CDs and other investment vehicles and at the end of your term (26 months in my case) you will be notified (by mail, in 8 pt font) that you have 10 days to renew, switch, transfer, or withdraw your money. Understand that 10 days is NOT business days and does not consider holidays (New Years Day). Ok fine. Your money will be rolled into another CD. If you call 7 business days (11 calendar days) sorry, you will be penalized HEAVILY (nearly $800 in my case). You have no one to speak to that will listen to your grievance including 3 receptionist/tellers. When you ask to speak to Megan (the "manager") you will leave 3 voice messages and she still will not call you. You will have to keep calling until they get frustrated enough to take your call. The customer is NOT always right, but should be listened to and taken seriously. Especially when money is involved. DO NOT TRUST Northern Colorado CU with your money.

I have been here several times and not really had a problem ever until today. I honestly was…read moreshocked at the poor customer service given to me by Megan. She not only wasted my time but she really was rude. She could have handled the situation way more professional yet made a huge deal in explaining why she needed to contact my credit union ( sister's with this one ), instead of just contacting them. I was only trying to deposit checks into My account, She acted as if I was lying about My account , instead of just taking care of business. Mike Arbuckle took care of business in a professional manner. I did finally get to deposit my 2 checks into my account. Thanks to his professionalism. I forsure will not be coming back after the way Megan treated Me. She was rude, wasted too much time and She is very unprofessional. I was getting my account number , I had called my credit union and was on hold.. She said they had to call -as if I was not trustworthy! When I asked her what her name was She didn't want to give it to me. I stood there till she told me her name. All I can figure after this experience is she must be guilty of something treating a long standing good credit, loyal customer this way. Maybe she is untrustworthy. This credit union is a sister to my credit union. I will look for another sister credit union in Colorado to do business with while I'm in Colorado from now on.

Security Service Federal Credit Union - SSFCU Greeley Branch - Team Photo

Security Service Federal Credit Union

(1 review)

I am a big fan of credit unions and Security Service is one of the best I've dealt with. When we…read moremade the offer on our new home in Greeley in 2016, we lived out of state and were not members of this credit union. Because we were out-of-state buyers, the seller wanted a cashier's check for the earnest deposit immediately. We went to Security Service because they were the closest credit union to the house we wanted to buy. They went out of their way to get us the cashier's check we needed and even waived the fees for doing so. Recently, we had to make some major repairs to the property and needed to finance the work. Security Service to the rescue once again! They took the time to listen to our needs and found a program that would be the best fit for us. They even approved us instantly for the loan. I can't say enough good things about this credit union.

From the owner: We're here for you--our members. That's why since 1956, we've created financial solutions for…read moretoday's needs. We help make life easier with checking accounts that come with 24/7 ID theft protection, dark web and social media monitoring, and mobile phone coverage that includes cracked screens, water damage--even theft! Our money-saving mortgage loans help you become a homeowner with up to $5,000 off closing costs. And our credit cards put money back in your pocket with 1.5% cash back or rewards. How can we help you today?

Weld Community Credit Union - Weld CCU team at Life Stories annual gala.

Weld Community Credit Union

(8 reviews)

I would like to recognize two young ladies at this bank. I have been a member for 30 years. Jayda…read moreand Adrianna are amazing. Their customer service is amazing. Friendly, helpful and always smiling.

I've never had such an unnecessarily difficult experience over something so basic. I attempted to…read moredeposit a check made out to me that I properly signed over to my mother ("pay to the order of") into *her* account. This was a **deposit**, not a request to cash the check. I am also a beneficiary on her account. The supervisor, Tanya, immediately shut it down with "this isn't a check-cashing service," which showed a clear lack of understanding of what was actually being requested. Another employee later processed the deposit without issue, proving it was possible all along. After we simply called to get the supervisor's name for reference, I was contacted and told to come back to the branch to pick up the check because Tanya decided to reverse the transaction. That level of pettiness and inconsistency is unacceptable. My family has banked here for years without problems, yet this interaction was rude, dismissive, and unprofessional. We took the same check to my mother's other bank and completed the deposit in under two minutes. The contrast in competence and customer service was night and day. If this branch wants to keep long-term customers, they need to seriously address how situations like this are handled.

Chase Bank - banks - Updated May 2026

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