Awesome experience! Far and beyond our expectations! Me and…read moremy wife went to open a new account and were promptly greeted by entire office staff upon entering. Elizabeth was extremely helpful and knowledgeable in the process of new account setup. Thank you, Elizabeth! Everything went smooth and really easy. It was the best banking experience we ever had. And we had many. Thank you so much! A+

THE BIG: Nice Chase branch. Interior is on the smaller end with alot of open space. Service can be…read moreslow as a max of three tellers and two representatives are working (usually just one of each). THE BLACK AND WHITE: I wanted to apply for the Chase Sapphire Reserve card and the online promotion ended...however they were extending the offer until March for in store application. The closest Chase branch to me is in Trenton, New Jersey (I'm from DC). The shopping center is nice, however getting there is tricky as there is one entrance and it's from the South Clinton Ave side. Parking is ample though and the shopping center is nice. Service was great. I had Chelsie and she was nice and cordial about the application process. If there were any difficulties, it was always escalated to a manager through the phone...which seamlessly took minutes to solve. THE FINAL BAMBOO: I had a great experience at this Chase Branch. The only caveats are the limited employee resources. ATM onsite and usually a single teller/representative working at all times.

They can never help anyone, always looking for something your missing so they don't have to do…read moresh**... They can't even change an address.

I don't get the hate heaped upon Bank of America (well...I kinda do.) Sure, they pay an insulting…read morepittence on savings and have upped fees for small depositors but so has every other money center bank in the country (the more government caps certain fees, banks just raise or invent others.) But generally, when I have a question they're professional and when I need cash, their network of ATM's is second to none and their online banking product has been nearly flawless for years. While I'm never going to buy into their Smartphone banking product ERICA for some very obvious security concerns and my reluctance to download my life into my easily lost or damaged phone... it is what it is. For now, the bank bores me with essential competence and that's probably a good thing. Four solid stars.

Today I had a great experience at this bank. The staff (especially Danny Shah) were so helpful and…read moreprofessional; he offered great advice. He was very patient, and even volunteered to stay an hour behind his work time to help us. This is the best bank service I ever had in the US and I really appreciate it.

This Citizens branch has multiple five star associates. Jiovanni has a talent for customer service…read moreabove and beyond. I had a self inflicted problem with my debit card, in a matter of minutes Jiovanni deduced that the pin number had changed. I reached back in my 74 year old memory bank and remembered changing the original number. We had a good laugh and I can always count on Jiovanni when my memory slips a disk. Jiovanni Rocks! FRANCIS M

Super friendly to this Senior citizen. Anything that I needed got a personal touch from the bank…read moreemployees there.

Very good service! All staffs polite and patient, and did everything fast, by the way,convenient…read morelocation.

I've been a customer of Santander for over 15 years and recently they've started holding my check…read moredeposits for six business days. The reason when I've called is that it is "policy". The only way you know that they're holding it for more than their usual two business days is if you call. This time it messed up my mortgage payment. The check they've held include a paycheck and another check that I've received every week, drawn on the same account by the same person, for the past year and a half with no issues.

The worst and rudest and most unprofessional attitudes I've ever encountered. I will never forget…read morethe treat.ent I received while closing on my first home, a condominium in Lahavre Ct in Hamilton. I had no experience and did not have representation from my realtor or attorney at closing. The women in that office were condescending and even rudely laughed at me after talking about me from another room when I was unsure of an insurance policy that my mortgage company secured on my behalf. The rude agent sighed and rolled her eyes at me when I said I wanted them to provide me with a hard copy of my deed. My name is Karl Olaf Rolland, I will never forget that experience.

My husband and I were first time home buyers and we just purchased a home with the assistance of…read moreAntonietta "Ann" Soltesz She was very helpful in assisting us with the home buyer process and very thorough. She made sure that all of our needs were met and made sure we got the best house that met our needs. She is a wealth of information and I would highly reccomend that you work with her. When contacting this agency request Antoinetta Soltesz, you will get the best!

I worked with Mike. He was extremely personable, took time to answer all of my questions and was…read moreextremely accommodating, even though issues provided no commission for him at the time.

Do NOT go to Ryan unless you want to be judged and forced into a lecture on you financial situation…read morethat he has no idea about

I'm 70 years old, retired a few months ago Just registered…read morefor the seminar and immediately got a call saying I'm not eligible??? Bull...t company!!! If you think I need your dinner I can buy you one Con artists

Although there was a bit of an issue with this branch letting someone take my scheduled slot, I…read morewould like to shout out Jewel and James for still offering really great service despite the mess up. Jewel was incredibly understanding and helped get the verification process started for the addition of a joint account holder even though she wasn't the most familiar with the system as a teller and I really appreciated that. thank you!