The worst bank I've ever dealt with in my life. On numbers occasions I had money in my account, w…read moreenough to cover my outstanding transactions, but after they post I wind up in the negative. Now this have not happened once or even twice but several times!!! I'm just curious to know if anybody else has experienced anything like this?

Very quite in here. Not the friendliest bunch of bankers…read more Took about 20 mins to see a banker that could help me

BOA in Hamilton has gone DOWNHILL, big time. First, they closed all drive up teller actions, then…read morethey closed the Quakebridge road location forcing customers to go to this RTE 33 location. On rte 33 they just closed the drive up teller service forcing the customers to go in and see a teller which is overloaded at best . Expect 20 to 30 min wait times! I spoke to the branch manager and his excuse was "vacations & trainees " . Meanwhile there are at least 3 to 6 loan reps sitting around sharing youtube posts! considering moving my accounts to PNC!

Have nothing but positive experiences with Chase Bank. I opened a small business checking account…read morewith Chase in Seattle when I got my first client. The bank manager helped with all things. I didn't have enough to deposit into the business account to open it and he made an exception. Once I received my client's check, I came back to the branch to have the account established and it was already done! The fees are average to high for small business accounts. Chase is not in the DC area the closest Chase to DC is Trenton NJ or West Virginia. I make the trips once every 6 - 8 weeks to deposit or use online/snail mail to deposit. Since I travel a great deal I have made ATM stops in Logan, LAX and other airports. Each problem or issue I had the phone reps are great and worked hard to solve my problem. I've always received a call back! Whether it is to help me with mobile services, online bill pay or using tax calculators or suggesting a better savings structure - I have had good experiences. My complaint is Chase is a big enough institution to open a branch in the DC metropolitan area. Since they do not have a branch here you can't get a business loan here to open a store front or expand your business. This is a MAJOR down fall and I hope Chase will contact the members in this area to strategize. With this complaint I will have to look at opening another business account with BOA or Wells Fargo or someone else to expand my business. It's too bad a great bank relationship can't take me to the next level. This is a 7 year relationship with multiple Chase banks and I hate to leave them over something I think is solvable. Also, my part-time employee was charged $12 fee to cash her payroll check because she is not a member of Chase. I think this is excessive and replaced her the check cashing fee. So now when I hire part-time or temporary help for a tradeshow I up their payment by $12 so they can cash the check at Chase and not lose any money. Chase you need to reduce this fee.

I tried to deposit 24 quarters into my checking account. Some mean woman denied the deposit. She…read moretold me go to TD Bank or Walmart. I went to 7-11 and exchanged the quarters to dollar bills. Chase sucks - they can't count from 1 to 24? I don't consider 24 coins an excessive coin deposit.

Arrived at this location at 8:30, ( had an appt. @ 9 3 miles away). Th…read moreI was the first car in the drive thru lane ( great, I thought). I don't have an account and am aware of the fee. The teller was nice and I handed them my check and 2 forms of ID. 5 minutes lapse and still no teller or money or update. I ring the bell to see what the issue is, the teller says " I'm waiting on the large bills", ok fine. Waited another 10 minutes, still no teller or updates. I ring the buzzer again, the then states " im waiting on my manager. Finally at 8:52 the manager came to the window, and told me they couldn't verify it. That was no problem either, the only thing the teller had to do was tell the truth about the delay. Im a reasonable person, I understand they have to verify the funds, but update the customer truthfully.

I would highly recommend banking with TD bank. Also, this is my favorite branch in the area. From…read morethe day I opened up my account I have received exceptional customer service. The staff is welcoming, engaging and knowledgeable. Each time I have sat down with a banker, including the Manager, they have always been helpful.

Tried to withdraw money from my atm said insufficient funds ( which was incorrect) tried to use…read moredebit card would not take Called investors and was told computer problem asked if I came in could I withdraw they said no access to accounts Asked how long this has been going on said all day but we're trying to fix it This is completely unacceptable give their I T a 0 rating

Well, Investors Rt 33 never fails to fail. Once again, second time this month ATM out of order…read more What a pain in the a$$