Terrible experience with Isabella Barone. DO NOT use her as your loan officer. Thankfully I was…read moreable to complete my multiple loans elsewhere, but she is totally incompetent.

I completely agree with the other reviewer of this branch: the customer service here is personal…read moreand outstanding. Definitely a throwback to the days of classy and caring concern for their customers. I had banking issues that I had to address regarding care of my recently ill Mother. Sandra H. stayed after closing time on a Saturday afternoon to make sure everything was handled properly. Her colleague, Andy, was also immediately available and completely helpful when I had follow up concerns. I can't say how much this meant to me. This branch is small and unassuming, but mighty on customer satisfaction. I have never found it too crowded or failed to find parking. The staff is always friendly and patient. I will go out of my way to use this branch when I need to do banking at a FifthThird location.

They have so many discounts for being a member this Credit Union. They have debit card to checking…read moreaccounts savings accounts everything a normal bank would have. But you get the personal one-on-one experience they know every customer. The more willing to work with you on home loans out of loans and any loan in general because they know you personally you're not a number with them. I've been with this Credit Union my whole life. And I've never been a part of any other banking institution but this place. The people there at work there as long as I can remember. This place even offers a Christmas savings program where you can take a percentage out of each paycheck or your account to save towards Christmas time so you have extra money to spend when you don't even have to see your money go and it will be there. I recommend this place by any other credit unions Theresa Emily and David are so sweet and great.

I have been banking with the Eastpointe Community Credit Union for many years. The staff is…read morefriendly, understanding and helpful. They know their clients by name. The credit union offers competitive loan rates, lower than the big banks, loan options to fit your needs, debit cards, online banking and bill pay, etc. They also offer students options for savings accounts, which will teach them young how to save for the future. I highly recommend the Eastpointe Community Credit Union for all of your financial needs.

The employee are not knowledgeable about anything beyond how to do money deposits. The manager that…read moresits behind the glass door, is snobbish, and lack knowledge, on the place that she manages . I have business that i cant close at the moment, but i DO NOT RECOMMEND THIS CREDIT UNION AT ALL They are a small petty unprofessional group that work at the Harperwood's location

I applied for an RV loan and I'm not in their local area and they still gave me the loan! Thank you…read moreCFCU for answering my prayer about getting approved so my family can continue our love for the outdoors!!

I had really great service with FS here in GPF for 5 star CDs and with high annual yields, over 2%…read more It was easy to open and I got mail updates along the way. Closing out my 5 year CD was also easy. I found the staff to be friendly, professional and helpful. I would do more of my banking with them but there aren't enough of them around for banking and atm availability for me. If they get to the point of being in more areas i would gladly switch over all of my banking to them.

I put $50 in a savings account and was transferred to Texas for 2 years…read more When I went to bank on Monday they said account was closed I said I did not close They told me account was charged $5.00 a month for inactivity So my $50 instead of getting interest and getting larger I had zero balance and closed account Now that is Inconsiderate Banking Lucky I did not have $500 in there and they did it To someone on a fixed budget that $50 could have bought some gas or groceries Instead I got Unfortunately you have ZERO balance SORRY

I've been with them for 12 years now and it's great to have one close to home. This place was very…read moreclean and the employees were very nice and helpful.

Went in to retrieve all of my money & move it to another bank because of a racist encounter I had…read moreat a chase bank on Opdyke rd in Auburn hills.. the manager here instructed the teller to give me all of my money from my accounts.. the teller withheld $158.04 .. I guess in an attempt to try to have a check mailed out, which I communicated I didn't want. I went back in today to get the rest & the manager who helped me was not there a different manager told me.. he was on vacation until Wednesday & he doesn't have authorization to give me the rest of my money., so I had to travel down the street to another Chase bank, explain the situation to the manager there.. who called & got the authorization & released the rest of my funds. Smh.. shame on Chase & their racist employees.

The wait time at this location is over 45 minutes. There are 10 able bodied adults working at this…read moreplace and instead of chase training everyone to take care of every customer they would rather have their clients wait. This is why AI is going to get rid of these positions. Too many people and no efficiency or customer service skills.