Terrible experience with Isabella Barone. DO NOT use her as your loan officer. Thankfully I was…read moreable to complete my multiple loans elsewhere, but she is totally incompetent.

I completely agree with the other reviewer of this branch: the customer service here is personal…read moreand outstanding. Definitely a throwback to the days of classy and caring concern for their customers. I had banking issues that I had to address regarding care of my recently ill Mother. Sandra H. stayed after closing time on a Saturday afternoon to make sure everything was handled properly. Her colleague, Andy, was also immediately available and completely helpful when I had follow up concerns. I can't say how much this meant to me. This branch is small and unassuming, but mighty on customer satisfaction. I have never found it too crowded or failed to find parking. The staff is always friendly and patient. I will go out of my way to use this branch when I need to do banking at a FifthThird location.

I kind of appreciate the lack of human interaction! The teller machines inside do everything I need…read moreand they're fast, but that's only when I even need to go inside. Chase does an amazing job in keeping there app updated and I can do 99% of everything I need wherever I am from the app.

I took my mother to this location to notarize a quit claim deed, only because she banks with Chase…read moreand it is close to her home. A young man who states he is the only notary at this location assists us. I gave him my driver's license and my mother's ID, along with the document. He looks at my mother and asks her if she knows what this document is? My mother is elderly, she knows what it is for but at times she is forgetful, That is the main reason I am filing the quit claim deed so no one can swindle her out of her home, plus I can speak on her behalf with the mortgage company, not that it is any of his business. He stated that if he notarized the document I could take my mother's home from her, I told him because she still has a mortgage, the mortgage company has a first-place lien. He called both the Macomb County Register of Deeds, and Chase Mortgage and I could tell they told him the same information, I let him know I work for a mortgage company. He stated he was not comfortable notarizing the document and advised that I go to my bank which is Huntington. I went to Huntington and immediately got the document notarized. I told the notary what happened she was appalled. She stated the purpose of a notary is to witness the signatures and notarize the document if there is proper id to make the right people are signing. My mother and I both had the proper Identification not sure why I was treated with mistrust as if I was out to take from my mother. I normally do not write reviews that are negative, but this young man needs to be informed, I had the day off to take care of my mother's business and he wasted a whole hour stalling because he was uninformed. I am going to switch my mother's account to Huntington thanks for the referral!

Went in to retrieve all of my money & move it to another bank because of a racist encounter I had…read moreat a chase bank on Opdyke rd in Auburn hills.. the manager here instructed the teller to give me all of my money from my accounts.. the teller withheld $158.04 .. I guess in an attempt to try to have a check mailed out, which I communicated I didn't want. I went back in today to get the rest & the manager who helped me was not there a different manager told me.. he was on vacation until Wednesday & he doesn't have authorization to give me the rest of my money., so I had to travel down the street to another Chase bank, explain the situation to the manager there.. who called & got the authorization & released the rest of my funds. Smh.. shame on Chase & their racist employees.

The wait time at this location is over 45 minutes. There are 10 able bodied adults working at this…read moreplace and instead of chase training everyone to take care of every customer they would rather have their clients wait. This is why AI is going to get rid of these positions. Too many people and no efficiency or customer service skills.

The employee are not knowledgeable about anything beyond how to do money deposits. The manager that…read moresits behind the glass door, is snobbish, and lack knowledge, on the place that she manages . I have business that i cant close at the moment, but i DO NOT RECOMMEND THIS CREDIT UNION AT ALL They are a small petty unprofessional group that work at the Harperwood's location

I applied for an RV loan and I'm not in their local area and they still gave me the loan! Thank you…read moreCFCU for answering my prayer about getting approved so my family can continue our love for the outdoors!!

Great Schwab location with super helpful staff - I was looking to regain access to my online…read morebrokerage account and check on the status of my old accounts and had to go to an in person Schwab. I was helped immediately and my problem was solved right away. Highly recommended!

For 35 years I have dealt with Fidelity, Chase and now Schwab…read more Schwab use to be good but now they are far more difficult to work with vs the others!!!! I would highly recommend going with Fidelity and save a lot of nightmares at Schwab!!!!!

Always friendly staff, usually not too crowded and if so it generally moves quickly. I would say…read morethe best times to go in would be mid day mid week if you can swing it. Don't go in on a Friday in the afternoon or you could catch a crowd. You know what I mean. Very convenient drive-thru and right next to Kroger if you want to kill two birds with one stone (don't kill birds!).

Wow! So after being in the bank for about 40 minutes I was told to call the 800 number. Why drive…read moreto the bank meet face to face when the person in front of you can't or won't help you. Now after hours on the phone I've found out that the individuals at this branch set up my account incorrectly and out right lied to me!