They charge $8. fees on a $149.check to cash a check, from their bank!…read more Maria the manager didn't tell me until after she ran the check through a printer and put all the bank information on the check! Then she tells me to leave and go to my bank after her bank numbers are on the check! So now the check looks like it's already been cashed or had a transaction which she performed. Then she informs me, of the bank, that she manages, charges a fee! After I had already waited over 15 mins in line, there are no notices posted as to a possibility of a fee due to cashing a check! Then she's calling me rude for trying to negotiate a reduced fee or waver since she is the branch manager. She is raising her voice during the conversation and negotiating process. I hate Bank of America because of their practices, as I had one years and year ago but left cause I was young and dumb and it was my first account. They charged me many many fees up the wazoo! Don't go there! Don't go there they will rip u off the first chance they get! NO POSTED SIGNS AS TO POSSIBLE FEES AS SHE SAYS SHE DIDNT KNOW! She said each case is different. Why didn't she explain there's a possibility of a fee if she runs it. She knew there were sometimes fees, that could have been explained prior to her printing on my check. The check issuer had the account and I explained I didn't have an account the first thing. She could have told me of a possible fee? DON'T BANK THERE THEY WILL RIP U OFF IN FEES! That's why I left being a customer.

Everything, the long wait times are ridiculous. There's bankers available and they require you to…read morehave an appointment. I'm considering closing my accounts at this place.

Every single time I go in, there is always a line and a long line at that. Doesn't matter the day…read moreor the time, there is a line.

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

I got to go here once a month to pay my credit card in this place is always packed they do their…read morebest to make it move fast but every time I go here its always packed

Lady's here we're so rude. The lady with missing hair on her hair was so disrespectful to me and my…read morehusband. They were talking about a customer after he left right in front of us with other employees and laughing. This was the most inappropriate business setting I have ever seen. Defiantly wouldn't recommend banking with Wells Fargo. They never take responsibility for themselves and blame it on the system.

Francisca went above and beyond, with great customer service! She was very kind and helpful!read more

Liz Nelson is awesome to work with. She is on the top of things. Very low interest rate for cars &…read moreher communication skills is excellent. I recommend Liz Nelson 10/10.

The customer service is one of the best I have experienced. Jessica H. is amazing! My situation was…read more(divorce) complicated and she listened and worked with me to simplify my accounts. I have now moved to SoCal but still bank with POCU, they only have branches in the Bay Area but I obtained my new mortgage loan with them. Jessica still assist me with phone transactions and inquiries. I am happy and very satisfied banking with POCU. Kudos to Jessica!

I went into the Gilroy branch and saw Joanna. She was amazing and so easy to deal with. She heard…read moreme out and understood my situation. I was getting a personal loan and explained to her how much I needed and she started the process right there. The process was very easy and painless. She went the extra step and kept me informed throughout the process. And once it was funded, let me know that the funds were available. I love that fact that she made it so easy and no pressure for me. Joanna is definitely an asset to Premier One Credit Union! Thank you so much for all your help Joanna!!!

WF is lucky to have an employee as nice and professional as Mellisa. Setting up my new account was…read morevery enjoyable. She also followed up with a phone call to make sure my previous requests were met. You are luck to have her in your employ.

It's located in the Nob Hill towards the west side of the building me some time to go here and it's…read morekind of packed because usually only have two maybe three pillars working other times you come in its nobody at all does the ATM right on the outside also I believe

1 star review is not low enough for this banking institution, I waited close to 30 minutes with 1…read morecustomer in front of me, was told after such a long time that my 10k check couldn't be cashed without an account, only reason I went straight to the issuers bank is the check hold time at my bank would be 48 hours and I need the money from this check now to pay my employee.

Love Pinnacle! This bank answers the phone, in person, within a ring or three. They can actually…read moresolve problems via the phone vs our other bank would have required me to come in person. They save me a lot of time. They know me by name when I walk into any branch. How do they do that? In this day and age, it's refreshing. Really nice people here, and at the other branches too. 5 stars from a hard to please, crotchety old man.

Been with these guys for a couple years now. Love the staff! Super helpful and Kurt and Desiree are…read morealways there to help me. Thanks guys!