I applied for an SBA loan to start a business. I was approved by Fidelity Bank NC. In the first…read moreyear of business my interest rate went from 4.5% to 11.25% which doubled my initial loan payment. I reached out to the SBA officer for the bank for help. There was no help offered. I even tried to utilize the property with a different business model and was turned down because the property would have to be rezoned. Within 2 years I defaulted on the loan. They auctioned off an $800,000.00 piece of property for $362,000.00 instead of putting it on the market to possibly get a much better price. My home(which was paid for) was also collateral. They foreclosed on my home and actually declined offers from my family members to purchase the home for a fair price. I have worked hard all my life and served my country in the US Army. So much for my American dream. I lost everything. Beware!!!! They have no empathy or desire to do what's right for their customers. Shameful way to do business.

I cannot say enough great things about the employees at this branch. I literally feel like I am…read morevisiting friends when I walk into the lobby, Meg, Hilda, Emilee and Donna ALWAYS great me by name and with a warm and pleasant smile. They are knowledgeable and so helpful. They go above and beyond each and every time even asking me about my family. I am also a member at a local credit union but the attention these great ladies show doesnt compare. You immediately see the warmth and hometown difference when using a smaller, local bank rather than some of the larger, name brand banks. Thank you all for your kindness and consistency and most of all your great customer service!!!

I've never been inside, I've never dealt with people, but you know what I love? This ATM…read more Now, hold the phone, I know I know it's an ATM, and who needs cash nowadays anyway amiright?! However, this ATM lets you choose how you want your currency broken down which is super convenient for me since I like to tip salons etc with cash instead of card. No more $20's that I'm looking to break and get change for etc etc. I can choose between 1, 5, 20's and that is a wonderful thing. The only other BoFa ATM that offers $10's is over by Morrisville, so this location in Holly Springs is quick and easy for me.

Very nice people! Cashed a check at this location and received great sevice! Although i didnt get…read morean envelope to put my money in....

Very disappointed...been a customer for over 23 years. Advised the bank recently of a potential…read morefraud on my Business Visa Debit card and was assured they would monitor my account and alert me of any fraudulent activity. Ten days later and $4700 fraudulently removed from my account and they are telling me it may take up to 90 days to get reimbursed! Poor, unprofessional service. Do not trust their zero fraud liability promise. Will be closing all my accounts once the money is reimbursed. Stay away from this bank.

This review is actually for the branch on high house but they don't appear in yelp…read more This is the center of incompetence for the universe. Expect it to take 10 times longer to do anything then at another bank. Everyone is so compartmented that nothing gets done.

The branch made a mistake in processing our mortgage payment, by posting it twice. This caused an…read moreoverdraft and will now impact our credit rating. Fifteen days later, it is still not resolved. They are now saying that they are looking in to it, to see if it is "their mistake." I would not bank here under any circumstances.

Many problems, immediately after opening your account…read more Bill Pay Not activated for same Resine and much more

Fell in with these guys because I was going to school and my grant money came to this card, so I…read morestarted using it as my primary and only bank afterwards. I have 17,000 dollars in my account, and owe 3000 to the IRS. I cannot pay them because First Carolina won't let me access that much of my own money at a time. I am currently driving one hour from my mountain home right now to open a bank account at a REAL institution so I can transfer that money out of their hands.. which they have no problem doing all at once, it's only when it helped me that it became a problem. Not to be trusted.

Jason and Michelle have been excellent to work with for several of my businesses!!! Highly…read morerecommend! Sincerely Steve Gillooly

I generally have a distaste for large banks, but Wells Fargo since 2009 has done right by me and my…read morecompanies. I prefer to shop locally - including banking, but I haven't found a local bank that is willing to provide the services that Wells Fargo does at a similar cost.

My experience was great! I showed up on my lunch break without an appointment and Todd M. went out…read moreof his way to accommodate me. I didn't feel like a bother and in fact felt the opposite. People like him remind me why Wells Fargo has been my bank for over a decade.

Great staff, always helpful! They greet us by name when we come to the branch. Wouldn't want to…read morebank anywhere else.

PNC is a terrible bank for business. I opened an account for my contracting business. I received…read morethe money from my first invoices. This is where the problems started. I cannot get any money paid to my suppliers. There are limits on everything - if you want to do business do it with someone else. I managed to get checks, they told my supplier it would take 3 weeks to clear! I cannot use Zelle because the limits are too low. The entire experience with PNC in business is just aweful. This is a huge pity because the people are nice. This is another example of some corporate douchebag making everyone's lives difficult.

Using the drive through here. But all the SECU's that I have been to and went inside are fantastic…read more I am always greeted when I enter with a cheerful hello and a smile. They also have the best service on checking and savings. If you need more financial info they have specialists to assist you. The SECU is your best bet, I have had it with Banks. They are all over the state, very convenient.

I sat in the line for 20 minutes to put some money in the bank. I could have been sleeping because…read morei have a migraine but instead your workers were giving me a migraine. I would not recommend coming to this bank, just keep your money.

I just love the customer service at this location. The professionalism and willingness to go over…read moreand beyond to help with your banking needs is simply awesome.

They brought back that little machine that brews drinks like coffee and tea, but most notably hot…read morechocolate. I did not deposit or withdraw money from any of my accounts, I came here for a piping hot cup of joe. It's been years since I had a sip of coffee from this place, and it is absolutely brilliant how you can walk in and out of this place and leave with a free coffee.