Horrible customer service experience here!…read more I actually opened the account up yesterday and now I'm at another branch closing it out. My husband and I wanted to legally protect each other, so we drew up a simple will document. We came in to have this notarized and realized we needed witnesses. There were a few bank employees milling around by the door, yet bank policy will not them be witnesses. We were told to come back with two witnesses, yet we don't know anyone here, plus it's hard to even get in here during business hours with my husband's job. We were considering getting a mortgage with them too, but now we are leaning on going with a different company. Wells Fargo has lost our business for good and a lot of $ on a mortgage!

This WF really helped me out today and went above and beyond in their customer service! Erika the…read morebranch manager and ALL her associates are very professional and very friendly and will do everything in their power to help you with your banking! Would highly recommend them! I was literally blown away by how well I was treated! Thank you all again - Jamie

This bank owns bank mobile and refused to intervene after i told them bank mobile is refused to…read moregive me my school money. What a terrible company

First Carolina Bank inherited funds from another financial institution without notifying me that…read morethose funds were transferred nor received. I have attempted to contact them several times without acknowledgement but everyone seems very efficient at failing to accept responsibility and passing the buck (pun intended) even speaking to a supervisor, agent #113714 who said someone would contact me in 24 - 48 hours. Of course, that never happened even after providing me name, b-day, SSN and email address.

Did not have a good experience here. Best I can tell a one of their employees lied to me and I got…read moreit fixed easily the next business day at my branch. Gave me the run around for no reason.

The staff here are outstanding. I had some rather complicated estate issues to deal with and the…read morefolks here were most accommodating. I have had no experiences here that less than excellent.

Great service from Amy Moore; I could not ask for more professional and affable service…read more There is never much of a line . I also got a superb mortgage rate and saved @04 vs Wells Fargo

A Yelp Elite friend shared her excellent experiences with the Glenwood location…read more I decided to give the Cary AAA a try. I can now confidently say I recommend AAA Auto Car. I have been extremely pleased with services I received at this location on multiple times. I've had a full synthetic oil change and they handled a few major concerns I had and my vehicle is running smoother. Owning a vehicle comes with regular maintenance and I'm glad I can trust AAA with my vehicle needs in these last couple months. They alleviated a lot of stress. I've previously been a dedicated Toyota or Firestone customer. I've had AAA membership for over a decade and I wish I had given them a try sooner.

I came in for for an oil change, the courtesy inspection and an official state inspection…read more This AAA facility is a fairly pleasant place to wait while your vehicle is being serviced, i.e. quiet spaces to work by computer, read, etc.; I appreciate not having a blaring t.v. wait area. The open desk arrangement for service managers (and travel agents) is accessible and comfortable. The comprehensive safety check sounds good in theory but, in substance, not thorough- they missed noting my cabin air filter was removed. The video with the report is non-specific and mostly for "show." However, they did catch my need to replace spark plugs, which was needed per spec. The service manager, Mike, handles customers well and I appreciate the good value he gave me honoring a AAA coupon; no games. I often do this kind of routine work myself, but this was a cost effective and comfortable alternative to "DIY" in 85 degree heat.

Using the drive through here. But all the SECU's that I have been to and went inside are fantastic…read more I am always greeted when I enter with a cheerful hello and a smile. They also have the best service on checking and savings. If you need more financial info they have specialists to assist you. The SECU is your best bet, I have had it with Banks. They are all over the state, very convenient.

I sat in the line for 20 minutes to put some money in the bank. I could have been sleeping because…read morei have a migraine but instead your workers were giving me a migraine. I would not recommend coming to this bank, just keep your money.

I want to say that both Jessica And Gregory Hill helped me through all my auto insurance needs and…read moreI highly recommend Direct Auto for their great customer service and auto rates. Keep up the great work!!!

When I first moved to Nc 5 years ago I had direct auto and left months later because price…read moreincrease. I was going to the office on Avent ferry rd In Raleigh and customer services was amazing . Fast forward 4 years today I'm back with direct auto because it cheaper with adding my child who is a first time driver . I set up my policy with Juliet a year ago who was amazing plus customer service friendly. she responded to emails returned my phone calls in a timely matter. Something happened and my policy was canceled I called Juliet to asked why but she was on vacation so the young lady who picked up the phone Theo was her name was just as nasty as she can be made me feel like why am I giving this company my money . She couldn't explain nothing sounded like she didn't even want to help me kept putting me on hold coming back laughing apologizing saying she was looking I got so feed up because I wasn't getting the help I needed I just stated to her I will wait to Juliet comes back she said ok have a good day and hung up on me that made me feel like she wasn't even trying to help anyway i emailed Juliet she called back 2 day later after her vacation and got me set with no problem I now referred my sister and 2 co workers. so today my really good friend needed insurance for her car I referred her to Juliet. when she called they say she no longer with company What a bummer but the girl who answered was so rude to her than stated Juliet is no longer with the company I'm talking over all her clients and rushed her off the phone I asked who was it and long and behold she said Thea/Theo she said I don't want that company thank you but no thank you

When I had lost all hope Brown Phillips saved the day great coverage for a great cost thanks for…read moresaving us!!! They were so kind and affordable!!! Sincerely Mr. And Mrs Sanchez

DO NOT GET INSURANCE FROM THIS AGENCY!!!! I was with this…read moreagency for 3 years and last week when I needed help and called Brian, he was rude, condescending and arrogant. I had 2 other people on my policy that I needed removed. Brian however refused to take them off my policy said they had to be on their parents policies (which wasn't an available option) and offered me no assistance on how to fix my situation. Every hoop he gave me to get them off I jumped through and every time I did he came up with another excuse to not let them off (I'm guessing because it significantly dropped my premium and he didn't want to give up that $$) With that being said I called Progressive myself, the woman on the line there told me every thing he said was a lie and that unless you are under investigation on a claim you can add or remove people at any time. So the woman there took the other 2 people off and switched my agent!!