Whenever I walk in I am greeted by the staff! They are never anything but helpful. While there…read moresometimes is a wait/line I never feel as if the employees aren't doing anything but their best to keep the line moving and get everyone helped efficiently and effectively! Lucky to have this as my go-to branch

Rowan is the best employee and makes me want to come to this bank. She is a treasure of an employee…read moreand needs to be cloned! Thanks

Been a member here for years and definitely gotta say the service has never been better at any…read moreother location. Anything you need this team is always right there to help. They are very friendly and kind hearted people. This will always be my favorite location. I used to drive 30 miles just to come to this location over anything closer to me l. Keep up the good work team we appreciate you.

Worst on point location I've ever been to. The teller in training was super sweet and nice but…read morewhoever was training her (manager I believe was awful and rude. Won't be back, thank you!

I enjoy this US Bank. They have been very helpful with my money managing personal and my business…read moreaccounts. Always friendly and always there to help. Thank you for all you do.

CS needs lots of improvement. Have never met anyone in management to discuss our business loan or…read morebanking needs. Lot's and lot's of documents to sign without a way to docusign them so you have to physically bring them in. Or waste the time scanning them one at a time. Deposits are slow and lines can be long. Have gone and left a couple of times because of slow service.

Most difficult bank to deal with ever! Forget about getting your money out of their bank once it's…read morethere.

The staff at this branch are very nice, it's fairly convenient getting in and out of the parking…read morearea. My main complaint is it takes too long for a good size check to be deposited into your account. It should not take 3-5 days.

I think the earlier review is fairly self-explanatory, but since this is my bank and I have dealt…read morewith them since moving into the neighborhood (just over 1 year ago), I want to help balance out the reviews. I have an absolutely positive review to give. These folks are ALWAYS nice and seem to know a high percentage of those who come thru the door whenever I am there. I have never experienced difficulties here and get treated the same whether I've just finished working in the yard or am heading out all dressed up. We also use BofA in the same neighborhood; it is also easy to deal with and offers nearly identical services.

I had been with Chase for years, but I wanted to open an account at a bank closer to me, and one…read morethat was not one of the banks "too big to fail," like Chase. US Bank fit that description. It's essential that the bank I use has a bill payer online system, which US Bank does. The problem is, whenever I try to get into it, the system tells me I'm using the wrong password (I'm not). After several tries, it tells me the system cannot be accessed. I have checked online to see whether i'm doing something wrong, and I see a lot of similar complaints by other customers. I have complained to the bank more than once, and nothing has happened. The branch office I use is fine, but they cannot do anything about the faulty computer system. Sadly, I'm about to take my account back to Chase.

This bank has closed it's doors. Doors are locked during business hours, yet workers are inside…read more No signs on doors beyond the half dozen regarding Covid-19 masks and distancing. I thought I heard someone yell "drive through" as I walked away, but that would mean this bank discriminates against people without cars. Seeing as how the bank is closed to walk-ins, I have to assume that is the case.

This Seattle bank moved into Lake Oswego with many promises and much fanfare but alas has proven to…read morebe a farce. I have never experienced such dishonesty and unfairness from any business let alone an FDIC bank. These guys are trying to establish a foothold in the Oregon market and my advice to Oregon businesses and families, keep your hands firmly on your wallets and run as fast as you can.