My go to chase bank location. Not the best parking because it's small but they have helped me in…read moremany ways over the years. I've gotten to know some of the staff. Great customer service. Clean, friendly and safe.

It's a bank! Got cash and left, nice people and nice surroundings. Easy parking and a drive…read morethrough if needed.

Whenever I walk in I am greeted by the staff! They are never anything but helpful. While there…read moresometimes is a wait/line I never feel as if the employees aren't doing anything but their best to keep the line moving and get everyone helped efficiently and effectively! Lucky to have this as my go-to branch

Rowan is the best employee and makes me want to come to this bank. She is a treasure of an employee…read moreand needs to be cloned! Thanks

This is the first OnPoint branch (formerly Portland Teachers Credit Union) I was ever in, and it…read morealso is my home branch. I love this branch. The tellers are friendly, you are greeted at the door, and lines are usually pretty short. This OnPoint branch convinced me to re-finance at a great rate, and I am very glad I did. I have also taken out a Home Equity Line of Credit here, and am very satisfied with the service and rates. OnPoint has my small business accounts as well. Suffice it to say I am a very satisfied and loyal customer.

Been a member here for years and definitely gotta say the service has never been better at any…read moreother location. Anything you need this team is always right there to help. They are very friendly and kind hearted people. This will always be my favorite location. I used to drive 30 miles just to come to this location over anything closer to me l. Keep up the good work team we appreciate you.

I enjoy this US Bank. They have been very helpful with my money managing personal and my business…read moreaccounts. Always friendly and always there to help. Thank you for all you do.

CS needs lots of improvement. Have never met anyone in management to discuss our business loan or…read morebanking needs. Lot's and lot's of documents to sign without a way to docusign them so you have to physically bring them in. Or waste the time scanning them one at a time. Deposits are slow and lines can be long. Have gone and left a couple of times because of slow service.

They lost my cash deposit, even though I have a reciept from the ATM…read more It took over 12 days to get it back. Now they say they want it back

Most difficult bank to deal with ever! Forget about getting your money out of their bank once it's…read morethere.

I think the earlier review is fairly self-explanatory, but since this is my bank and I have dealt…read morewith them since moving into the neighborhood (just over 1 year ago), I want to help balance out the reviews. I have an absolutely positive review to give. These folks are ALWAYS nice and seem to know a high percentage of those who come thru the door whenever I am there. I have never experienced difficulties here and get treated the same whether I've just finished working in the yard or am heading out all dressed up. We also use BofA in the same neighborhood; it is also easy to deal with and offers nearly identical services.

I had been with Chase for years, but I wanted to open an account at a bank closer to me, and one…read morethat was not one of the banks "too big to fail," like Chase. US Bank fit that description. It's essential that the bank I use has a bill payer online system, which US Bank does. The problem is, whenever I try to get into it, the system tells me I'm using the wrong password (I'm not). After several tries, it tells me the system cannot be accessed. I have checked online to see whether i'm doing something wrong, and I see a lot of similar complaints by other customers. I have complained to the bank more than once, and nothing has happened. The branch office I use is fine, but they cannot do anything about the faulty computer system. Sadly, I'm about to take my account back to Chase.

This bank has closed it's doors. Doors are locked during business hours, yet workers are inside…read more No signs on doors beyond the half dozen regarding Covid-19 masks and distancing. I thought I heard someone yell "drive through" as I walked away, but that would mean this bank discriminates against people without cars. Seeing as how the bank is closed to walk-ins, I have to assume that is the case.

This Seattle bank moved into Lake Oswego with many promises and much fanfare but alas has proven to…read morebe a farce. I have never experienced such dishonesty and unfairness from any business let alone an FDIC bank. These guys are trying to establish a foothold in the Oregon market and my advice to Oregon businesses and families, keep your hands firmly on your wallets and run as fast as you can.