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Chase Bank

2.8 (5 reviews)
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Personal banking

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2 years ago

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10 years ago

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15 years ago

My local neighborhood bank. Always knowledgeable, helpful and friendly.

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10 years ago

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8 years ago

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Ask the Community - Chase Bank

Bank of America Financial Center - Storefront

Bank of America Financial Center

(8 reviews)

Find another branch. Last week I spent over 40 minutes on hold, cycling through the voice message…read moresystem trying to talk to someone who could answer one question- a question I could not find the answer to on the BofA website. I called a corporate help number and they could not get through: not to the manager, financial person, teller - no one. She filed a complaint. Eventually the help Called another branch further from my home and they had the answer, so I drove extra miles to have it resolved. TODAY I stopped in 1 hour before closing time to have a form notarized. Long story short: I needed to make an appointment to complete this 5 minute process; they only have 1 notary public. Oh... the next appointment is in 13 Days! Seriously. I spoke with the manager and she had excuses (or reasons depending upon one's point of view). Then I asked if I could open a safety deposit box today since they only have 2 left- no. Only 1 person does that. Make an appointment. Next appointment in 13 days. No, she can't hold one for me. They don't do that. Seriously, find another bank. They pay little interest, charge large fees, provide poor customer service, and don't really care.

Impossible to speak with a human. Phone system is set up to simply disconnect. Not just at this…read morelocation BUT every single Bank of America point of contact is set up to simply disconnect over and over. Done with Bank of America!!

Chase Bank - banks - Updated June 2026

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