I love everything about frost! our family has been banking with them forever- along with our…read morebusiness. they are fantastic people!

I cannot say enough great things about this bank and their people. When they say "This is personal…read moreto us!" they mean it. If you need a bank that knows you by your name, and cares about your NEEDS, not their needs, you need to see these fine folks. I really appreciate them!

From the owner: Jefferson Bank in New Braunfels offers full commercial, retail and personal banking services and…read moreproducts, including checking and savings accounts, mortgage and personal loans, wealth and real estate management, and more. Since 1946, Jefferson Bank has provided smart products to meet your everyday financial needs.

Chase: Only a couple ATMs in ALL of the area? NONE in Seguin? The bank on Walnut only has 1 machine…read moreand it is about 50/50 on if it works or has money in it(??)... I have called this bank many times and NEVER SPOKE TO ANYONE.. closing my account this year, DO BETTER CHASE.... The accounting is solid, the service and locations are horrible (and I dont mean the employees, just the whole service)

This location is too small for efficient drive thru transactions. (One line might accommodate five…read morevehicles max before the line impedes other traffic in surrounding areas). Inside, tellers are in the very back area. It isn't like any other banking institution setup I have come across before (not than in an expert, it's just different). It might be better designed for the bank but it's slightly off putting for customers who aren't familiar with the lay-out. It reminded me of a library with desks put in front and books in the back, instead of the other way around.

I've had them for over 20 years, never had any problems. All my transactions from loans to…read morefinancial &savings, have been smooth. if I get charged from a company that was not authorized they investigate and always return my funds. A No Hassle bank!

When I come in to cash a simple check it always takes longer than expected and the staff is usually…read moreshort handed. They also take a while by making small talk instead of being polite and professional and keeping transactions to a reasonable time frame.

This is the BOA I use when I'm in New Braunfels. Helpful staff in person or by phone. There is a…read moreH‑E‑B nearby which helps with errands.

SInce 2033, when I began visiting the BofA Financial Center in New Braunfels, I have had nothing…read morebut good experiences with the personnel there; the Center's manager is particularly nice, as well as helpful. In December 2024, however, I had an appointment with a Relationship Banker at the Center whose assistance was truly exceptional. All I wanted the banker to do was confirm the status of a wire transfer that I had attempted several days prior to the appointment. But instead of simply answering my question, the banker made an enormous effort to clarify what had gone wrong, and to make another attempt to wire the funds. She did succeed in making the wire transfer, and the money arrived in Europe the following day. Normally, it takes two to three days to complete an international wire transfer. I am extremely grateful to this BofA employee. She is a recent addition to the New Braunfels Center's team; I hope she remains there for a long time to come.

Best bank experience one could have. Krystal was friendly, knowledgeable, efficient. She answered…read moreall my questions. It was the kind of great service you hope for when going to a bank but rarely get.

Great fast service! Drive up had one car besides me. Always courteous tellers. The key is to go…read moreduring the week if you're able

Conducted a boat sale with the branch and the owner of the boat. The staff was easy to work with…read moreand even notorarized the paperwork. Moose Out

They used to be great but from what Ive seen on how they've treated people, like closing down an…read moreatmosphere card because the customer said he may have been scammed, hung up when he realized what was gp8ng on. They actually let the.scammers take the money out of the closed ATM card even though they closed it to keep him from being defrauded. Now they're saying he won't get his money back for 90 days. What happened to RBFCU being the greatest Bank ever now they're just another Bank of America I think we're going to be moving our money.

I have been with SS FCU now for three years, and I have had nothing but great service here at this…read morelocation (HWY 46) always a helping hand from all of these folks! I have just secured another truck loan and the help was outstanding, I would like to give a shout out to Brooke Melendez for the time she spent with me and making my time enjoyable. Thank you all for all that you do for your customers. (you make it so easy to come in and do business) . JDP

Brooke and all the staff are all very patient, knowledgeable, and friendly. We are very pleased…read morewith the service we receive at this location.

I have banked at other financial institutions but have now been with RBFCU for years and amazed by…read morethe service and helpfulness. They do not have a monthly checking account fee based on daily minimum balance like some other banks do. Recently my son bought his first car and we told him check out RBFCU for loan interest rates. He was approved and has been able to have a more affordable payment . I like the Creekside location as it is not crowded like the other 2 New Braunfels locations. Recently to use the ATM you need to have a debit card which I have never carried. But times change for convenience sake.

Oh no you didn't ! I was making a deposit today. I had plenty of money they shouldn't hold a check…read more The teller said "what will you be using this money for so I can remove the hold?". What an over reach! The check was for $450, oh brother! Has anyone ever said none ya business? I'm done w y'all!

Shane Barbee and his staff did an excellent job on my recent Refi of my home. They helped me…read morenavigate my course through all the online lenders /liars in my path. They were truthful and upfront with everything. My loan was processed in a prompt professional manner. I would use them again in a heartbeat! Robert Roger's Wimberley Tx.

James Racanelli and his team at Sente Mortgage were absolutely amazing to work with during the…read morepurchase of our lake house. He was super attentive at every step from our very first phone call. We were in a rush to make it all happen due to demand, and we didn't have all of our ducks in a row, but James and his team still made it happen. He was always one step ahead and keeping us in line. So thankful for his help and guidance! Will use him again should the need arise. Highly recommend Sente Mortgage!!!