Cancel

    Open app

    Search

    TrustTexas Bank

    3.0 (2 reviews)
    Open 9:00 am - 4:00 pm
    Updated 1 month ago

    Get information

    You can now request information from this business directly from Yelp

    Services - TrustTexas Bank

    Personal banking

    TrustTexas Bank Photos

    You might also consider

    Recommended Reviews - TrustTexas Bank

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Had to get documents signed and was greeted by the staff. They were polite and service was quick and efficient!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - TrustTexas Bank

    You might also consider

    Verify this business for free

    People searched for Banks & Credit Unions 413 times last month within 15 miles of this business.

    Verify this business

    RBFCU - Creekside

    RBFCU - Creekside

    1.6
    (11 reviews)

    I have banked at other financial institutions but have now been with RBFCU for years and amazed by…read morethe service and helpfulness. They do not have a monthly checking account fee based on daily minimum balance like some other banks do. Recently my son bought his first car and we told him check out RBFCU for loan interest rates. He was approved and has been able to have a more affordable payment . I like the Creekside location as it is not crowded like the other 2 New Braunfels locations. Recently to use the ATM you need to have a debit card which I have never carried. But times change for convenience sake.

    If you need access to your own money, look elsewhere. I tried to make a modest cash withdrawal and…read morewas refused, requiring me to speak to their Fraud Department. After sitting alone and on hold in an office for 11 minutes, I asked for help and the teller then informed me the phone wait was now 35 min; I left. Next day I went to the larger I-35 branch, expecting a human there might be able to give approval for my withdrawal. They told me I had to talk to Fraud (remote, not local), and the wait was now 80 minutes. I went home and phoned the Fraud Department and after three hours of hold, disconnect and interviews they finally approved my withdrawal, flagging my account appropriately. I'm going back tomorrow, to try to complete the transaction, but not optimistic. Perhaps I should be using a bank instead of a credit union. This level of customer service is not acceptable. At the branches, I never spoke to anyone above the level of teller. No one cared or tried to solve my problem- just passing the buck to Fraud, and blaming "the system".

    TrustTexas Bank - banks - Updated July 2026

    Loading...
    Loading...
    Loading...