Wells Fargo's branch customer service is laid back and focused on the ease of opening accounts and…read morededicated to the customer experience. Other banks in the area were ok but managers pushing the customer service professionals to cross sell before we left. Felt like saying we can hear you as they whispered to them. Overall a great experience with myself and very patient with my special needs son as he wanted to open account on his own. Thanks to the Wells Sea girt/wall branches.

This used to be the main headquarters of the old Shrewsbury State Bank. Now it is just one of many…read moreValley National Bank's in the area, but being a former headquarters, it does have more charm than any of the other Valley's in the area. Although I primarily bank at the Little Silver Branch, I do enjoy coming here every once in awhile as it is conveniently located along Route 35 in Shrewsbury. Only down side to this branch is that they still have not installed an ATM Machine in the drive thru lane. You still have to park your car and go inside to have ATM access.

Over a year ago, I was referred by a friend to Nestor Roldan, Branch Manager of the Red Bank, NJ…read moreValley National Bank who is now the Vice President/Branch Sales Manager of Valley National Bank in Shrewsbury, NJ. Nestor assisted me with my home equity loan which not only saved me money with my monthly payments but also introduced me to finally being able to trust somebody with my finances. I also have other accounts with Valley National Bank - I trust this bank, I LOVE this bank and I highly recommend this bank! I once worked in a bank as a teller and I have never seen such a strong and professional Bank Manager/Bank Representative as Nestor Roldan

Chris was a big help to me at Bank of America in Wall, NJ. 1800 Rt 35. It took me longer to drive…read moreto the bank than the time it took to complete business. Chris made the transaction easy. He was polite, courteous and knowledgeable! The bank to choose if you need fast assistance. C.Crowl

The staff is always nice and patient. There is usually…read morelonger line on weekends which would make more sense as more people are off. I don't like the lack of privacy at the teller window and how people behind can hear my transaction - that's the only downfall - and that can't be changed considering it's a narrow space

OceanFirst Bank is a great financial institution. Reminds me of a mom & pop shop and definitely…read morehome grown. We were instantly greeted by the friendly staff who instantly provided a warm welcome. We were immediately helped with opening a new account after providing the required documentation. Additionally, the banker made sure to follow strict code requesting the required documentation which instantly assured us that they follow regulations. Also it's nice when you're treated with dignity and respect. If I were a retail banking customer, I would definitely choose this as a place to safely place my hard earned money. Thank you for the water and snacks too! I very much appreciated your help during the transition. A++++ (This is not actually a fake review as you can see I'm leaving quite the lengthy review rest assured you can be sure FDIC is overwatching this institution.

I was not treated like family, nor were my concerns addressed, nor was I treated with priority or…read morerespect. My issue was a non-priority, and I was threatened with having my account closed. I was given mis-information by 3 separate parties in 3 separate phone calls, and no one took the time to prioritize my concern or look into the matter with the information I was trying to give them. I was actually shocked and flabbergasted when they threatened to close my account. I've never been so insulted by a financial institution in all my life.

Dan was referred to me by a friend who is risk and expense savvy..... and what a win!…read moreHire him as fast as you can, pay him what he wants. He is an understanding and ultra competent professional that knows his business.

DJ Duffy is a long time accountant who can handle any of your needs as a taxpayer. He is a very…read morepersonable and knowledgeable accountant.

The bank is opened much later than other banks. The tellers are also very eager to please the…read moreclientele.

Sooooo taken back by the way the manager in this branch handles herself....or chooses NOT to handle…read moreherself properly!! Actually, I have not been impressed much at all with Ocean First Bank since they took over Sun National a few years ago. But for a select few girls who have kept the Shrewsbury Branch and this West Long Branch afloat, the only other reason I still maintain my accounts with this bank is because it would be a bit difficult to move my many business accounts to another bank. I have already moved much of my personal money elsewhere! So, as a business owner I have to get change on a regular basis. As a courtesy, I "call it in". THAT is a courtesy....not a necessity!!! I feel like I am an inconvenience to your bank, being asked if I am making deposits that same day, as well. (because I make an absorbent amount of deposits and this takes time). Now, I would understand if this was only during COVID, however this has been going on far longer, I assure you!! Just a question, but without my business, and customers as myself, do you and your staff have a job??? Today was icing on the cake for me!! I again made many deposits AND needed a large cashier's check....close to the same amount that I needed JUST YESTERDAY! The check was made out to the exact same person, in almost the exact same amount. I was not even questioned and the non pleasant manager signed the check. TODAY....she was in what I call "her mood".....as she is often. (Those are the days when sometimes she acknowledges me, sometimes she doesn't, sometimes she throws daggers, sometimes she stands next to a teller to oversee the amount of work I've brought for them...it's her condescending way of letting me know she's "in charge" and unhappy I'm there). Well, today, when I signed the paper for the cashier's check I imposed 2 numbers....she made me wait and wait instead of just asking me if possibly I made a mistake?? I'm in there minimally 2x a week. She came to me and said "we found it, you confused the first 2 numbers". "Ok", I said. (I mad a mistake...I'm human...I switched 2 numbers around....can I tell you how many times they've screwed up???) Then, out of nowhere she says ...."and who is this check for"..... WHAT DID SHE SAY???? Now I'm aggravated, but I had a few minutes to think about how she approached me, how she said it and THAT WAS IT! I hit the button on the teller window and said "you didn't ask me yesterday who the check was made out to" and she said "it was to your husband".....ummmmmm NO IT WASN'T!!!! Here's the moral! She doesn't do her job, she doesn't pay attention, she wanted to bust my chops, so she did....well I let HER HAVE IT!! I told her don't ever tell me what to do with my money! Welcome to your 2020 review Ocean First! So disappointed in your West Long Branch Bank!

State Farm may not use it as their slogan any more but Like A Good Neighbor, they are my neighbor…read moreand I was treated as such. Give them a shout for your next insurance quote. I've used Geico for other policies as well and they didn't scan State Farm's options which were competitively priced.

Disgraceful. I was living out of state, building a house in NJ. Contacted this agency for…read morecoverage. Upon reviewing the policy, I saw that I was being charged extra for silly inappropriate things like furs and jewelry, which clearly were not relevant to a house under construction. More upsetting was that I found out later that my policy was cancelled due to nonpayment. They were sending the notices to the address under construction, not to the place where I was actually living. Moreover, they had my phone number and email and never reached out to see why I did not respond to the mail invoices. I don't know why the mail wasn't forwarded to me, but there is no excuse for this agency not using alternate means to reach me, when we had previously corresponded by phone and email, so it was all in their files. I have been a State Farm customer, though out of state till recently, for more than twenty years. And yet no one at this agency took the time to pick up the phone or email me. If there had been a fire, I would have had no coverage. Terrible, terrible customer service. I mean, no customer service here at all, just people going through the motions. Avoid at all costs!