Horrible customer service. Do not do business with this bank. They pay your bills with a third…read moreparty. They do not put the funds toward your bills on the date you select. The release based on their third party. This makes no sense. This bank has been horrible to deal with. Unprofessional and bush league. Shady business stay away from this bank. The Allentown one was who I dealt with.

Terrible customer service, made an appointment to update my IRA, when I got to my appointment they…read moresaid I was past my 10 day window.. WTF, should of said that when I made the appointment. She said I never told her thats why i was coming in..

Would have been nice to keep my money in the neighborhood bank close to home but sadly I closed out…read moremy account today. They have this policy that they need 24hrs notice for a withdrawal. You would think I was taking $100k, I only wanted $10k of my money that they happily deposit without any notice required. When I tried to ask why they needed notice, the teller had the nerve to have an attitude with me. I am sorry, I was under the impression that banks were required to have money on hand, isn't this the point. Well since I do have a choice as a consumer, I took the cash and the rest in a draft and closed the account pronto. What's worse is this bank while holding a big chunk of my money has never one time made an offer to me, no credit card nothing. I reaped zero benefits from banking here, they seem to think they are doing me a great benefit by holding my money. Well I'll take my business elsewhere, thank you.

Hilary is a wonderful person. She is extremely professional, takes her time to get her job done…read moreand makes sure it is done to perfection.

I've been a member for decades. I have used the services they offer, from auto loans to personal…read moreloans and couldn't be happier.

OceanFirst Bank is a great financial institution. Reminds me of a mom & pop shop and definitely…read morehome grown. We were instantly greeted by the friendly staff who instantly provided a warm welcome. We were immediately helped with opening a new account after providing the required documentation. Additionally, the banker made sure to follow strict code requesting the required documentation which instantly assured us that they follow regulations. Also it's nice when you're treated with dignity and respect. If I were a retail banking customer, I would definitely choose this as a place to safely place my hard earned money. Thank you for the water and snacks too! I very much appreciated your help during the transition. A++++ (This is not actually a fake review as you can see I'm leaving quite the lengthy review rest assured you can be sure FDIC is overwatching this institution.

I was not treated like family, nor were my concerns addressed, nor was I treated with priority or…read morerespect. My issue was a non-priority, and I was threatened with having my account closed. I was given mis-information by 3 separate parties in 3 separate phone calls, and no one took the time to prioritize my concern or look into the matter with the information I was trying to give them. I was actually shocked and flabbergasted when they threatened to close my account. I've never been so insulted by a financial institution in all my life.

The staff is always nice and patient. There is usually…read morelonger line on weekends which would make more sense as more people are off. I don't like the lack of privacy at the teller window and how people behind can hear my transaction - that's the only downfall - and that can't be changed considering it's a narrow space