On today's "Adventures Into The Real World" I ventured out to Fifth Third Bank. I do not bank with…read morethem and simply needed to make a check deposit into someone's account. It was my first experience with the business and a great first time experience at that! I used the drive up teller to make my deposit. The gal who assisted me was a peach! She was the only one manning the drive up but she was quick and friendly. I had the account number I was depositing to but probably wouldn't have needed it because she immediately knew whom I was referencing when I said their name. I thought that personal touch was super cool! Overall this was a happy social experience for such an ordinary transaction. I'm super pleased. This review is only for this branch and not for Fifth Third Bank as a businesses.

No ATM! Just moved here from out of state and not happy I have to go out 29 minutes or more to a…read morebank that I bank with from another state with great service. But from the looks of reviews ..! This bank hasn't had the best reviews. I arrive and it has no ATM after hours to make my deposit.

Achieva credit union getsa one for having it's main building closed for so long, not even a…read moredrive-through, then they have the nerve to not open on time. their excuse for this unreliability is that they're in a meeting. Can you imagine any other business getting away with that? Oh go to Publix when they're supposed to open and have them tell you sorry go away. We are in a meeting. We don't open on time. Absolutely ridiculous POOR MANAGEMENT.

The website is often down which is pretty annoying when I am trying to check my account balance.read more

Here is my letter to Regions Bank Customer Service;…read more Hello, I have been a customer of Regions for almost 25 plus years. I bank at my local Regions branch at Isla Del Sol, 5901 Sun Blvd, St Petersburg, FL. 33715. Due to the coronavirus, appointments have to be made to conduct business. I called and set the appointment for 11:15 3/20/2020. I needed to have a wire transfer to close on a property I am purchasing. Upon arrival, another customer arrived approx 15 seconds prior to me, they let him in, then told me I would have to wait. This customer did not have an appointment. After 20 minutes, of waiting in my hot car in the parking lot, I called another branch, made a new appointment, drove there and did the wire transfer. When the Isla branch called me to tell me they were ready, I was already at the other office. When I confronted the employees about allowing someone to walk in without an appointment they lied, and said he had an appointment. I asked, "so you made two appointments at 11:15, the female employee would not answer me, I said lets be crystal clear, and she would not answer me. Kenny the acting manager said the customer was already there when he left. Total fabrication and out right lie, we arrived together, and Larry never left the office for 20 minutes that I sat outside. This may seem like a trivial thing, but this is business as usual for this branch. The staff has always been transient, no manager ever stays long, and the employees have poor attitudes. I know absolutely nothing will be done, but I will post this letter on Nextdoor, and Yelp, FB, Twitter, Instagram and other social media. I may even decide to move my 4 accounts to BBT. I have gotten loans from BBT and they want my business. Ill be building a home on the land I purchased. I wont be asking for a mortgage or doing other business with Regions, as I will not reward poor service, and employees who lie to my face. This could all be cleared up very easily, just admit what happened and life will go on, but Nope, Kenny is a proven liar. The female who made the appointment lied as well, and said "that's just the way it is". How about just telling the customer who came without the appointment to make an appointment? instead of bumping someone who does?

I have been with Navy Federal for many years. They are available only to military and government…read moreemployees. They have been quick to respond when I needed information about my account. They were knowledgeable and efficient. My credit card has the lowest interest rate. My daughter has opened an account on my recommendation. She is glad she switched to Navy Federal.

The WORST. Non responsive. Opening an account for a minor with my name on it they will not respond.read more

I am 75 years old and a St Pete resident for nearly 50 years. I have accounts at several local…read morebanks for personal reasons. I recently went to open a couple of accounts at this branch and couldn't have been treated better than the way I was received by Sharon Gilliam. Not since I opened my first account in Florida at Rutland Bank was I treated like a member of the family. I had some complicated issues and while the process took and hour and a half, Ms Gilliam never lost patience. She was cordial, competent and professional throughout. I look forward to a personal relationship in banking that I rarely experience. I would definitely advise anyone to call for an appointment at this branch. Wait times can be lengthy otherwise. I would give 4 stars for this reason but I felt the need to balance another review of one star. My opinion is that you most often have the chance to correct a problem by having the right attitude from the beginning.

Update. They have real people now! My only gripe would be only 2 teller machines but you can now…read moreget real banking services. Smart move chase!

I deposited $1,500 cash and they kept the $1,000 and only put $500 In my account. We went back with…read morethe police and the video skipped around at convenient times. The police said it would be too expensive for them to have enough data to show the real video. Every five seconds you would see one movement so they were able to only cut out ten minutes of video when I gave them the other $500. The teller conveniently didn't count out the $1,000 cash on video, and he just fanned it partially in his face and then walked away with it. I lost $1,000 cash and they spent most of the day doctoring the video, so by the time I brought the cops the manager appeared from the back with ultra doctored video. Sad, I hope they really needed the money for good reasons.

They are nice, are careful with your money... but SLOW! You…read morehave to come here with a lot of time to spare . Because they are cautious and they do a great job of checking all the boxes before the open account, take your checks open a business account, they probably have a lot less fraud than most other banks. Plus you get the added benefit that you're a member, which is a great way to be looking out for your money.