I've always counted on my Credit Union !! I've been with them since 1980's long time ..I recently…read morewent to the Santa Clarita location to get a check for auto loan It was a breeze I was already pre qualified!! Horacio Chow was professional and friendly!! He explained how process works and answered all my questions.. Thank you

I just left wescom credit union in santa clarita, ELSA was very friendly and efficient. Blessingsread more

We were surprisingly gifted this BEAUTIFUL custom cutting board and AMAZING coasters which were…read moresent to our home within days after our wedding. Logix is HANDS DOWN the most incredible financial institution and their customer service, as well as attention to detail is SO SPECIAL! Thank you to Agustin and the Bridgeport branch you are incredible!

Logic is a great credit union/bank providing consistent financial support for me and then my family…read morethrough the years. I have been a member for almost 20 years now. Each branch has its own charm. This one provides quick and efficient service. The level of customer service is dependent on the teller. Sometimes I have tellers that are especially friendly which is nice.

Twice I've tried to get Logix to help me with a car loan. First they told me I was pre-approved for…read morea car loan. They didn't return my call after I told them I knew the car I wanted and was ready to buy. Second, the local branch said they would also call me back and they didn't. Customer service could be better.

I usually don't write reviews for banks, but Angela Sanchez truly deserves a shoutout…read more From the moment I walked in, I was greeted warmly and treated with a genuine respect. I had a few questions about opening a home and car refinancing and the process was explained clearly and patiently. She even came over to introduce herself and make sure everything was going smoothly -- a small gesture, but it made a big impact. She took her time to explain things, reviewed our contract and provided us options. The experience was truly amazing. I will definitely come back again and continue their service.

Omg! So helpful. The man at the front desk is so kind and helpful. All banks should have this…read moreposition. He quickly addressed my questions and directed me to the correct employee who could help me with my banking needs. I've been in several times and have always received prompt courteous attention. Nice job!

ASHLEY & KHADIJAH WERE AND ARE FABULOUS, AMAZING and KIND HEARTED HUMANS. It was such a refreshing…read moreexperience from walking into the door to the whole process. they both are very caring souls and do the best job. I needed this type of great energy with KHADIJAH & ASHLEY with providing me with 5 stars service. Please if you come ask for either one. They make the process enjoyable and professional

So I'm a first time car buyer, I came in not really knowing what was ahead of me. But Adrian was…read morereally helpful and honest about what to expect. The branch manager Jason was also very helpful, he made sure to clarify everything and made sure the process was as smooth as possible! They respond to my emails fast (I have a bunch of questions lol and they always make sure to answer me without me feeling judged) they're thorough and you can tell they do care about their job and their members! If I were to recommend any branch it's this one, most of all make sure to book with Adrian he's amazing!

Jason, the branch manager, has always been so professional with my husband and myself since the day…read morewe met him years ago. From purchasing our homes, our auto loans for everyone in our family, our savings, Ira accounts, etc. Jason has always been extremely helpful when we had any questions or needed advice. We appreciate him and trust his judgment. This branch is lucky to have him. As we have always done, we will continue to refer our family and friends to this branch, as everyone who works here is always so nice and helpful!

Great service at this location. Shoutout to Douglas help me out a lot. I highly recommend Logix to…read moreanyone looking for a good banking service.

We've been Logix members for almost 2 decades now. After being with Wells Fargo for many years, the…read morecredit union experience is far superior. It is more of a personalized experience that makes you feel like more than a number. The customer service at this particular location is fine. I've never had a bad experience but they're not overly friendly either. I tend to just visit the ATM which is rarely fully occupied.

The team at the Santa Clarita branch are fantastic. They're always helpful, polite and friendly…read more Whether it's questions about investing or making transactions with a teller, it's always a great experience. Big banks charge fees for everything and are so impersonal. California Credit Union doesn't load up fees and makes you feel like a valuable part of the community.

I am so impressed with the staff and excellent service I have received at CACU. Today it was…read moreAlejandro who took the time and initiative to secure me a better rate on my account. He then followed through with timely updates, and lastly talked me through my technology issue. Start to finish, my banking experience today fully exceeded my expectations! Thank you so much Alejandro!

How do you update your system, require a member number to access your account, only way to access…read morethe number is to log in or talk to a rep & I have been on hold almost an hour to get this number. you should NOT lock people out of their account without providing them the info they need to get back in. I need to electronically access this money & I cant because you made a change & I cant reach ANYONE... TERRIBLE CUSTOMER CARE

I had a check stolen from my mailbox. The thief had deposited the check into his account, even…read morethough it was clearly not payable to his name. I received a phone call from Aram at the Santa Clarita Premier America C.U. inquiring about the check. Having only my name available, he was able to locate my cell phone number. Aram called me and explained the situation. Thanks to his effort, I was able to contact the issuing bank, and a fraud investigation was launched. I am very grateful to Aram for taking the extra steps to notify me, so that I could resolve this matter.

This is not the first amazing review we have had the pleasure to write and really there should be…read moremany. WE LOVE OUR bank! WE LOVE the people. We have had many many issues that have come up recently that the staff took their time to figure out. Not only did they solve our issues they helped us achieve more than we thought we could! We had basically no credit from being out of debt... Megan Armstrong has not only helped us build that back up a bit she has gone above and beyond for us on car loans with decent rates, personal loans, and personal lines of credit to help get us back where we need to be! SHE IS THE BEST!!! Kasha the Santa Clarita branch manager is amazing and very caring! She took her time with me and many phone calls and solved an issue we were having with our bank card. Dacia, the one who takes care of loan paperwork... Stayed late one night to get our car loan through so that we would have a vehicle to drive the next day! She did not have to do that, but she did because she knew we had an urgent need... My fav person though is Charlotte... she is a teller that cares! She is ALWAYS happy and helpful, in fact if it weren't for her, I would not have known about personal loans, lines of credit ect... I adore the staff... Thank you for all you do!!! Brandy Gibson :)

This used to be a comfortable place to go for banking. A small community of local people who at…read moreone time were part of the entertainment industry. Now, the office staff has become cold, rude, and disrespectful, especially the woman in the first office on the left. This is no longer a safe place for some clients to go to. Be better.

I really wanted to open a business account here as our banking is through a very large and well…read moreknown bank where I'm not at all happy with the service. I called on several occasions to make an appointment and was told "a banker will return your call". I emailed on several occasions as well. Evidently they just really didn't want to open an account for us. Which is unfortunate for them as we do decent transaction volume and could have been a solid customer. That said with the current uncertainty around the stability of regional banks it may be that their lack of responsiveness did us a favor. I'm not giving them lower than 3 stars because I didn't get to experience their service, only the lack thereof.

Warning!! stay away from doing business with small banks. The worst bank ever. An escrow company in…read moreCovina, banks with a bank in Santa Clarita. Came to cash a check here because the check belongs to this bank, the teller tells me that I have to fill out a form and that they can only give me $2,500 in cash and the rest in a cashiers check plus they charge 17.00 per transaction because I'm not a customer. I asked her why? her answer was because they're a small bank. Then why stay open!!!!???? If you can serve the public.