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    Chase Road Growers

    4.5 (2 reviews)

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    14 years ago

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    15 years ago

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    Sunset Landscaping and Nurseries

    Sunset Landscaping and Nurseries

    3.7(3 reviews)
    0.9 mi

    I'm giving this one star because it won't let you give 0. This is by far the worst customer service…read moreI have experienced through any company. Sunset Nurseries planted 12 trees on our property. One had a decent amount of brown from the start and when questioned, the owner said it would eventually bloom its green color. He said if it doesn't, that he would replace it. Well, I wish that was the case as the owner never returned phone calls and in the rare opportunity he did, he would lie. During one of those times, he shared that the salt from the winter roads probably contributed to it's fate. When I said, "Well, it's the second one in from the road, how would it not effect the other tree?" He joked that "it's like people, some die and some don't." ......I'm still not laughing. When I left a clearly upsetting voicemail, it took over a week for him to TEXT my husband that it has been a busy couple of weeks due to the delays the rainy weather has caused for his other jobs. In the same text, he said he would be over to replace it the next day. Never showed up. Never called. I bet you can guess how that ended up. Yes, I still have a dead ficus aligning my driveway. We are very understanding people that understand things happen. BUT, as a business you need to COMMUNICATE. DO NOT blatantly lie and tell us it will get done on a specific day when you don't show up or even have the decency to call. His truck had also passed our house more than ONCE this week for his other job. If you want alive trees, great customer service, and all-around reliability, look elsewhere. Can you tell which one is the dead one? I know it's tough- good luck.

    They have a small but interesting garden center. I bought a David Austin rose last year that is…read moredoing beautifully... looking forward to the first blooms in June.

    Chase Road Growers - gardening - Updated June 2026

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