As a Ford buyer and owner my entire life... I have strongly defended Ford and their service... I…read morerecently ran into some travel related issues on the way to our daughter's wedding... I had the car towed over to the Ford dealership, who was too busy to help and told me it was going to be over 2 weeks before he could even look at it. But that isn't what I'm upset about... What I'm upset about is their lack or willingness to help in what to me was a desperate situation. Understanding that they were busy I was hoping at least that they could make a suggestion or recommendation of someone who might be able to help me, but they didn't do even that... We ended up finding a mechanic in our own that did a wonderful job and completed the task in literally two hours... Cannot share my disappointment enough with this place and the lead mechanic supervisor, Chris. He definitely needs to go to customer service school.

We were stranded in Colby for 48 hours due to car trouble. We own a Ford. We went to this…read moredealership due to what type of car we own. The employees were extraordinarily UNHELPFUL. None of them got up from their seat (some were sitting on the counter). Kept telling me they could not answer any of my questions, I needed to wait for the manager. When Chris, the manager, entered the room he plopped down in a chair and ignored us. We had to open the conversation. When we asked for help all he said, over and over, was we can't help you it will be three weeks. When we asked for a recommendation, he said "I don't know". We found a shop one building away MC Auto Repair, they were EXTREMELY helpful.

Most of the time they're pretty good, fast, and friendly. Prices seem to be creeping up though, I…read morewould recommend getting a quote before you start the service.

Our truck was acting up on the way back to Denver as we arrived in Colby. The next morning we went…read moreto Kansas Quick Lube and they had the problem figured out in minutes, O'Reilly's next door had the part. Very knowledgeable guy! (very sad I didn't get names) our Heroes!! We were on the road quickly. Highly recommend them for oil changes and MORE!!!!

Ryan J helped us out tremendously on our road trip through KS. Needed a new battery four our RV and…read morehe came through with locating one and giving me a ride to pick it up. Super great shop with even better people!

While traveling from Missouri to Colorado on July 4th, we lost a wheel bearing on our trailer. What…read morecould have been a disaster in the middle of nowhere, soon became a great experience. They located the part and had us back on the road the next day, without spending an arm and a leg​. Everyone we dealt with was friendly, helpful, and knowledgeable. Thank you all for your help and making us feel welcome!

The owner takes some serious pride in his work, with good reason. We got stuck on I-70 with two…read moresheared studs on our rear axle and a wheel that almost fell off. R&R found the right parts, disassembled the differential and rear axle, replaced all 5 studs, reassembled the axle, and got us back on the road the same day. They even worked with us to try to get a replacement wheel so we wouldn't have to drive on the spare across Kansas. The owner's wife was going to drive one back from Salinas, but sadly the Ram dealer in Salina didn't have any that fit. I hope I never have to get auto service in Oakley again, but if I do, I know where to go.

So I'm driving from San Francisco to Ohio. I start to notice a slight vibration. Instead of being…read morefoolish, I stopped by here. I'm so glad I did because I probably wouldn't have made the last thousand mile stretch. This place seemed pretty knowledgeable. Had them balance my tires following some vibration I was having. Very honest. Very helpful. Can't believe I found these guys in the middle of nowhere. They were recommended by a couple people at a gas station off of 70. I'm very hesitant to make repairs to my car and they understood that. Seems like these guys really look out for the customer and they could care less about making a profit off you. I highly recommend them.

My daughter had a flat on I-70 today - Saturday morning…read more She pulls into the shop and the employees are the nicest people EVER. The tire wasn't repairable but they had an exact replacement and she was on the road in record time. Thanks fellas!!!!

Driving on I-70 just east of Colby, we had a screw in a tire. Professional, did what they said…read morethey'd do. Reasonably priced. Recommend.

I was having trouble with my transmission, and even though they were completely booked for the day…read morethey were able to help me by topping off my fluid (for the cheapest price I've seen) and the man who helped me (who's name I forget) was able to point me to people who could help solve my problem. The only issues I had were that google says it's permanently closed (which it isn't) and that they didn't except debit card.

This business is not closed, but rather a great family run business. Premium tires and services at…read morebetter prices than you'd find in most big cities or speciality shops.

A+++ service with my cars recent damage and working with my insurance company. Will only do…read morebusiness with them again! Invaluable company to out town!

Terry of Butch's Towing was extremely helpful. He got to us as quickly as possible and allowed us…read moreto ride in the cab to the repair shop. Thank you for your help!

We really got in a bad way with some travel related car problems on the way to our daughter's…read morewedding... These guys came to the rescue... Showed up very quickly. Were very helpful about the area and got us where we needed to be... I can't say thank you enough to these Folks... My highest recommendation