My girlfriend brought in our 10 yr old Airedale, who has a soft, tightly curled, tangle-prone coat…read more(often called a sheepscoat or softcoat). She was told they might have to go "a little short" due to matting, but he was shaved completely down. When I called afterward, the staff admitted they do no dematting at all. That policy was never explained beforehand. Had we known, I could have brushed him out at home in ten minutes. And honestly, if you do not demat, then all you can ever do with a wooly-coated dog is buzz cut, which means I would never have brought him here in the first place. To be clear, he had gone about a month and a half without a cut and was medium length. His back was tangle free, his legs had brushable tangles with a couple to cut off, his belly had a few brushable tangles, and his beard had brushable tangles with a couple to cut off. He looks like this a week after grooming, so this was not a "red alert" matting situation, but a pretty normal appearance for a softcoated Airedale, and a groomer should recognize that. I own dog clippers. If I had wanted a buzz cut, I could have done it myself for free or taken him to a cheap chain store for far less. Ironically the only other time this happened was at a Petsmart when he was young, and I never went back as a result. I truly expected better here. In all my years using real groomers, I have never had one shave him. Here there was no attempt, no discussion. PSA for other Airedale owners: with some coats, this approach could cause permanent damage.

Overall great location in terms of proximity and when I took my dog for a bath they did a great…read morejob. About a month later I made a repeat appointment for a bath and full groom (Scottish terrier). They were not able to do the full haircut/groom him which was understandable because sometimes he can be quite jumpy (I did give him medicine beforehand to help). However he's never had an issue in 4 years of simply not being able to be groomed at all around his face or body. After his appointment later in the day I discovered this long cut down his lip and no one mentioned any incident to me when I picked up him. This was very disheartening because he has been noticeably more nervous and scared since picking him up from his appointment. We won't be back.

We took our dog in to this dog grooming business. When went to pick him up he was completely shaved…read morefrom head to tail to toes!!! His ears were completely mowed down; shaved almost bare and his head was cut down lower than 1 inch. We shared a preferred picture to the groomers for how we wanted him to be cut. Even his tail was shaved from one end to the other. It will take a year for his coat to grow back. Dont take your dog here, The owner tried to make excuses for this patheric grooming job, but no answer can be given for this pathetic grooming place. Don't take your dog here. Very costly and no credit or reduction of charges was offered.

Terrible experience here. Front office staff simply rude. Check out the last handful of ratings and…read moreyou'll find your answer on whether or not to take your pet here.

They got my matted pup in quickly, cleaned him up beautifully. He was the cutest before now he's…read morejust too darn adorable. Great Job!!

Amazing, Wonderful!!!!! I was visiting my niece in NC and decided to get my petite goldendoodle…read moredematted & groomed. It was a rainy morning and I was pleasantly surprised when one of the employees met and assisted me at the door. OMG, this salon is wonderful and they have the best customer service!! I've had groomers "fuss" at me about brushing my girl more, because she gets matted. This establishment did not, they just said, " feel free to bring her back in a couple of weeks and we'll help you keep her brushed!". OMG, so sweet!!! I will definitely return when I'm in the area!!

Simply paw-some experience. Roaming Rovers does super work with our dog every time. They've earned…read moreour loyalty and I highly recommend them! Love the convenience of them coming right to our front door, it's the ulti-mutt treat for our anxious pup. We're always impressed how easily they handle our dog and how he comes out from his appointment not stressed. The grooming is quality and pup comes out looking furbulous, fresh and clean. Schedule in advance because they're pup-ular and sought-after and booked out a bit.

After Kyle brought her back, Lyndsey wanted to know if she could keep him. I told her…read moreunfortunately, no, but she was awfully happy that he'll be back for another session.

This place Rocks. Brittney and staff are caring, loving and truly care about your pets comfort. I…read morehave an older dog that has trouble standing sometimes. Brittney has actually come to my home to check on her and trim her nails. I tell you folks, I have had dogs groomed for over 30 years. She isTHE BEST!!!

I wouldn't recommend this place for anybody. I went in thinking it would be so good because they…read morehave a 5.0 review... hell no. Especially if you have a bigger dog. I brought my German Shepard in to have him nails clipped. When I walked in, I was greeted as if I was an alien and they had no idea what to do with me. They then checked me in, only nice thing about the experience but the owner, I'm assuming, quickly showed her mean side. They took my dog back and deliberately shut the door when I was trying to see what they were doing. Once done she brings him back, the first words out of her mouth, "This is his first and last visit. He isn't welcomed back." What kind of grooming place can't deal with big dogs? I quickly apologized but she continued to tell me everything he did wrong. He scratched her arm... he needed his nails cut for a reason because he was scratching if he touched you. Overall I understand why they would not allow my dog but but the professionalism in that place is an absolute joke. You might as well be in high school, if you're not apart of the team you mean NOTHING. I will continually accept our part but the fact that I left crying because of the way a grown lady had just treated me. Grow up. Put a sign on the door that says only for small dogs. I have never in my life been treated like that. To put the cherry on the icing, they gave me my dog back and he smelled like fish food?! The irony of me having to give my dog a bath after coming home from the groomers is beside me. Absolutely ridiculous.

I have had a bunch of Shih Tzu's over 20 years and she has been taken care of every one of my…read morebabies and they have come home absolutely beautiful every time

I have been using decadent dog since 1996. She has groomed Snagsby, Abby, and Bella (all have…read morecrossed tge rainbow bridge). More recently Mateo, Izzy and Tino. Folks, I wouldn't have kept bringing my pets to her if she wasn't outstanding. I can't say enough good things about her skills. As a person she is wonderful with the dogs and a knowledgeable.

Wally was 1st rate from the time I made the appointment…read more He made sure to communicate with me via text to confirm the day before, sent me an ETA text on day of and follow up text after the appointment. I felt very comfortable entrusting my dog to a stranger which is very rare. Our senior dog is our baby and deserves only the best. This not only includes the grooming but the loving TLC that encompasses the whole experience for us. We definitely felt that with Wally and are relieved to have found him. He was gentle and mindful with her needs. Don't delay, book today.

We recently relocated to Cary, NC from Southern CA. It has been very difficult finding a mobile…read moregrooming service for our three dogs. I contacted Wallywood in January and was able to schedule an appointment for them in April. I was so excited to actually get an appointment, I didn't ask about pricing. About a week before our appointment, I received a confirmation call from Wallywood and ask about pricing. They wanted $460 for three dogs (oh, in cash also) ...for one grooming?? I was totally shocked as I paid $225 for all three dogs in California. I use to get my dogs groomed every 4-5 weeks. Still looking for an affordable groomer. Home baths for now,

I been taking my dog here for the last year and always had a great experience. Alex takes care of…read moremy dog so well, he's so compassionate and caring. I would definitely their services!

Bad attitude from the Groomer, bad cut on my 2 dogs. Hair everywhere in the car. Appointment was at…read more11 the didn't get out until 3. Groomer wanted to charge extra because my 3 pound girl had an attitude? I will be glad to talk to the owner to see if this is acceptable behavior from the hired help I was charged for full price for a cancelation 3 months ago. No mention of this until my wife went to pick them up