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Chatime Innovation Bar

3.0 (49 reviews)
Open 10:00 am - 9:00 pm

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a cup of coffee on a window sill
Nikki M.

One of the first (if not the first, I don't quite remember) Innovation Bars from Chatime! They always have great new flavours and is very unique from their regular Chatime locations. My favourite is the Black Onyx. Their honey golden pearls (even though I'm not usually a fan of tapioca) are actually very tasty (and sweet), so if you get this topping, I recommend lowering the sugar level of your actual tea. The staff are always super friendly, efficient, and helpful. They also have some pretty funny nametags, so be on the lookout for that for a nice laugh. Beware that this location typically has a lineup, so be prepared to wait! Also, the inside of this location is always very hot for some reason - hotter than the rest of the mall. It's weird.

Black Onyx as a tea latte with brown sugar tapioca;
Vonny W.

I was excited to find that Yorkdale had opened up a Chatime, especially an Innovation Bar since this was my first time visiting one! I didn't really have high expectations per say, but I did have a relative standard since I'm a frequent Chatime customer. Firstly, was slightly disappointed that Innovation Bars do not carry the TOTM (tea of the month) special. Anyways, I decided to try something "special"/would not normally get at a regular Chatime. Ended up opting for the Black Onyx ($6.50 plus tax) and ordered it as a tea latte, with brown sugar tapioca (an additional 75 cents, said to be a "premium topping"). This probably would have tasted better with milk tea because this tea latte was so bland. Not "aromatic and/or flavorful" as described. The brown sugar tapioca was also underwhelming since these lacked flavor and was not as QQ as hoped. All in all, definitely not worth the $8 I spent. I would be much happier with a regular bubble tea from their regular shops. The staff members of were very informative and knew their menu and offerings well. However, their attitude wasn't always the best... Could be friendlier. Follow me on Instagram @oh.snap.vonny for more food reviews and photos!

Pineapple coconut glow (left) and Blue Sakura (right)
Helen H.

I came here on a Saturday afternoon. I was really excited for it since I like Chatime but I was SUPER disappointed. I got the Blue Sakura because it looked pretty and that's the last time I get something off its looks. It literally tasted like water. If you had given this to me blindfolded, I would have thought it was water. The tapioca was mediocre. You can only choose brown sugar or honey tapioca and I got brown sugar. It did not taste like brown sugar at all and they were smaller than normal tapioca. Honestly it was pretty bland, just like the drink. My husband got the pineapple coconut glow and the combination was pretty gross. Anyways, serves us right for getting drinks based on aesthetic. The staff were kind of rude. I get that Yorkdale may cater to a certain wealth but I didn't expect Chatime to be snooty. The Chatime is close to the subway entrance so its kind of hard to find if you don't know where to look. It can be pretty busy too but they have a cute wall with stands for Instagram photos.

Fion L.

Date: May 19, 2019 Time: 6:50pm The reason I decided to write this review was because the service I received today made me felt unfairly treated as a customer. The line was long as always and it's finally my turn to order. When I came up and about to order my drink, apparently a male staff X recognized the customer behind me was his friend so the staff told his friend to skip my turn and took his order first. I did address this issue directly to that staff on the spot and all I got was a 'I'm sorry' with an arrogant tone. From a view as a customer, staffs should treat every single customer equally whether or not he/ she is your friend. This is a very unprofessional practice and may make other customers feel uncomfortable given that we are also waiting in the line. I cannot believe this unprofessional practice happened in such a well-established business. I will never go back to this location.

Matcha latte, very watered down
Amy L.

I honestly think that this place is 70% hype, 30% innovation. It was unbearably humid in there when I went (a Friday evening) and it just took so long to order and receive my drink. A bunch of us got the matcha latte as that was the special of the day and it was probably one of the worst matcha lattes I've ever had. There was barely any matcha flavour it in and the worst part was that it wasn't even creamy despite all the milk in it. It was probably 50% ice and tasted like water with a tiny bit of matcha powder. I will come back to try some of their other drinks but for $6-8 for a drink, it's gotta be more than just a nice Instagram photo. Will update my review if their other drinks impress me.

Vivian B.

Mmmmm we came after brunch and it's kinda deep in the subway path of Yorkdale. It wasn't busy (lucky for us). They have new special innovation drinks as well as some as their original favourites. Because this place is the innovation bar, friend and I wanted to try something from that.. hoping our drink would be in the new inno cup but NOPE. Our drink was in a normal cup and we were both salty about that. Like it was still kinda early, did you guys run out?? Lol. No inno cup really ruined the mood for us. Paid $8 for an almost "regular" drink if y'know what I'm saying. Anyways, the drink itself was like alright. Wasn't like omg wow yum. Innovation. We only wanted to see what the hype was. I'll stick with my regular teas!

Rose thai milk tea (with golden tapioca)
Hyemi L.

Decent place for bubble tea in Yorkdale especially since the mall is pretty limited with choices. Drinks come in a unique variety of flavours, most of which are quite aesthetically pleasing! Quality wise, most of them taste slightly watered down but still hold flavour. Tapioca is amazing - perfectly chewy and not too soft or hard (the golden tapioca is a bit on the sweeter side compared to the crystal). Price is pretty expensive at $8+ for one drink + topping, but I personally wouldn't mind spending it once in a while!

chatime roasted milk tea (right), peach green tea w/ QQ toppings (tapioca & lychee jelly)
Aisha F.

Although I usually love chatime, the chatime innovation bar is a little deflating- I understand that these stores are open to try and test new drinks, but I wished that their menu was broader, like the normal chatime menus. Nothing on the menu seemed appetizing to me, and the drink that I got wasn't even worth getting. I'd rather go to the normal chatime :/

Sharon L.

Went to Yorkdale specifically to try the Thai iced tea at the innovation bar, but they didn't have it. That's not the reason why I'm giving them 1 star though. It was a combination of reasons. First, it took them exactly 28 minutes from the time I ordered until I got my drinks. Idk if it was because they were understaffed or their employees were undertrained..there were two employees making drinks on a busy Saturday. I was watching them the entire time I was waiting for my drinks and they did seem a lot slower compared to the employees at other chatime locations. The place was small and humid, I just wanted to get my drinks and get out of there ASAP. Second, I felt like the employees (especially the person calling out numbers for orders that were ready) did not provide even a standard level of customer service. Again, I was watching the employees the entire time I was waiting for my drinks and never once did the employees apologize for the wait to any of the customers. Also, an employee usually helps the customer bag their drinks at other locations but here they just give a bag to you (not a big deal, just an observation). Last, I can't speak for all the innovation drinks but I feel like they are overpriced and overrated. I got the Ceylon milk tea and lychee honey jelly with green tea and they were nothing special. I got sago with the Ceylon milk tea because they don't typically have that topping at their regular locations, but it was super clumpy and gross. All in all, it was not a good experience and I would not go back again to try their other drinks. Note: you can't redeem chatime reward points for any of the innovation drinks!

Blue Coconut
Michelle D.

Giving this place a 2/5 because I've had better drinks and service. Had high expectations for this location as everyone was hyping it up but my experience was pretty disappointing. I think I'd rather go to the regular Chatime locations that I know will be bomb. The drinks that we wanted to try were sold out so we got the Blue Coconut instead; one with sago, and one without. They gave it out with sago all over the cup which got my hands sticky. They should pay more attention to the drinks as they give it out and clean it if necessary. Blue Coconut: supposed to be a specialty tea drink but was just mediocre. The tea flavour was so light it iterally just tasted like just coconut water. Note: the sago changed the flavour and colour of the drink.

Kimi K.

If you like the Chatime milk tea, you're going to love the Black Onyx. My new favorite drink! It's similar to the chatime milk tea but the way they create the tea is more intense. It has a bit of a vanilla flavor to it and can be create as a milk tea, latte or a teapresso. The staff are friendly and knowledgeable. So it's great to ask them for recommendations because this isn't your typical Chatime. The menu is quite different. They don't have Taro and many of the regular drinks you can find at Chatime. But instead they have many new types of drinks like the mango sago! Located along the strip to the subway, it's a great location to drop by if you're taking the subway. You know when their tapioca is fresh because you can smell it from the bridge going between the subway and mall! I definitely enjoyed my visit there and would recommend any one to try their unique drinks

Matcha latte
Lincoln T.

Welcome to their new innovation bar. The bar is design to serve new drinks, new topping and also they have lactose free milk!! They have cool new drinks that you can't get at any other chatime location! The innovation bar is definitely a place to visit

Brown sugar pearl creme brûlée with fresh milk
Robert R.

Their menu is a lot smaller than a regular Chatime but they do have some pretty cool flavours here.

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This place got a large variety of different drinks. They also have daily deals where you can get…read moredrinks for $4 medium size and $5 large size. Drinks are colourful and tasted good. Ingredients they use are good quality and are made in front of you. Their ice cream waffle snack is a must get. It pairs up with their drinks well.

I went here a couple weeks ago because I was craving a bubbletea. While my bubbletea craving is…read morestill at large, I enjoyed my experience here. Walked in and it was instantly warm inside. Contrary to the weather outside. The young worker behind the counter greeted me with a smile, in spite of their preoccupation in making drinks. I asked her questions to help me narrow down my choice. I settled on a creamy mango with boba. With less ice and less sweetness. It was refreshing and satisfying, next time I will ask for 80% sugar because going down to 50% was too much of a drop. The place is pretty modern inside with an exposed brick interface, it kind of gave me the impression of being on a street in Taiwan. Outside they have this cute street post sign on the side of their building. All in all, service 10 outta 10, ambiance 10 outta 10 (although when I went the only other customer had left, so knowing how loud it gets, I was not able to decipher and that may impact this rating.) And drink... ah 7 outta 10. This is because it came out to be expensive for the size . Will try again.

Photos
Dining bar
Dining bar
Beverage
Beverage
Warmth- the light totally changed when I went to take this picture. Although its still pretty warm and cozy in there.

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Warmth- the light totally changed when I went to take this picture. Although its still pretty warm and cozy in there.

Chatime Innovation Bar - bubbletea - Updated July 2026

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