Very rude! Refused to work with me on insurance. Called twice. They had incorrect information of…read moreMedicare and refused to listen to case management. Put thru to supervisor who didn't answer. Left voicemail and no response. Very unprofessional behavior.

Fundamentally, most PT elements were in place during my treatment, but professionalism is sometimes…read morelacking. Of concern is variable billing (depending on insurance carrier "allowances") and spotty individualized care. Very often, the therapist is working simultaneously with multiple patients, so you might feel like you're paying to work out on your own.

RE: Absolut Care in SALAMANCA: I would not leave my DOG in their care. I could tell immediately…read morethat the place was extremely understaffed and over the course of a couple weeks, I found a total of 2 employees that were (sort of) caring. The rest couldn't care less that your loved one is old, or sick, or even dead. The supervisor (at least on the 2nd floor) is completely incompetent. I am not exaggerating folks-- unless you're standing over your loved one 24-7 to see that their needs are met, they won't get squat. (And most people don't put their loved one in a nursing home if they're able to spend 24-7 with them). My brother was an end-stage cancer patient that only stayed at this place for a week before he passed. And that was far too long. It was early on his second day when my brother started going through withdrawals. He'd been transferred from the hospital where he was on a hefty dose of pain medication. So I asked when he'd gotten his pain meds last. They said they hadn't given him any since his arrival because they had to order them from the pharmacy (which they hadn't done yet). I was furious, and admittedly, I started ranting about how he could suffer a heart attack, among other things, from just stopping his medication like that. They hadn't even REALIZED YET that he was supposed to have gotten this medication yet. I asked them to check his chart/notes from the hospital, and it was one of several medicines that were listed--just not administered to him. Also on day two I asked why he wasn't given a pillow... they apologized, said they hadn't noticed. In two days, nobody noticed that he was sleeping flat on his back with no pillow? At any rate, after I asked, they brought in a plastic-coated pillow and said they didn't have any pillow cases available. (I ran home and got one). Seriously, the list could go on and he was only there for a short time. I was told that they are owned by a large company that only cares about making money--but that doesn't even begin to explain lack of compassion or lack of common sense that I saw in just about every staff member there. Disgusting.

I needed therapy for an Achilles heel injury. Duncan, from Chautauqua Physical & Occupational…read moreTherapy - Mayville, provided excellent service and, after 12 visits, my Achilles is as good as new! Kudos to Duncan and the staff for encouraging me to take advantage of the online GO program to maintain the "stretch" on my Achilles. I highly recommend this group if you are in need of PT services.

I have attended therapy sessions at this site on a couple of different occasions, but my most…read morerecent experience left me VERY disappointed. I drove 15 minutes to attend my most recently scheduled appointment...at 3:30 on Friday, June 26. When I arrived at 3:25, the door was locked. A staff member came to the door and told me "We closed early." When I informed her I had an appointment, she shrugged her shoulders and walked away. This an extremely unprofessional reaction, and having just driven with vertigo, I was UNIMPRESSED.

Dr. Jen is the best OT that we have worked with! My son loves her and always feels comfortable…read moreworking with her! She has helped boost his confidence and one of the most caring and compassionate Doctors we know!

We always had an amazing experience at Niagara Therapy. Very friendly and easy to work with! I…read moreoften refer families there. My 2 children loved it there and were always cared for in an appropriate manner. They work with us as a family to figure out our needs as well as my kid's needs. I appreciate all their hard work and credit my children's school success to them as much as to my husband and I! We have 2 National Honor Society Teens. Thank you for all you did Michelle and staff!

We had a wonderful experience at Niagra therapy. The entire staff was very caring, patient and…read morekind. Marquelle was wonderful with my daughter and made therapy fun.

Update: about 8 weeks post-surgery I began working out with a personal trainer (at a gym, not at…read moreBRG) to safely gain my strength back. That trainer just so happened to have have worked at a different location of BRG, and this trainer left that field because "They have like 10 or 12 back exercises and pretend to make you a custom program of 5 or 6 of 'em but really they're randomly picking them." If that was enough to cause a whole career change, I am a bit disappointed with the 'custom' program that had been developed for me. With that being said: Jodi was still awesome and while the physical therapy couldn't reverse something that needed surgery I guess I'd still recommend them.

Good therapists. Appointments are often way too short. I really got tired of the lack of…read moreinteraction with therapist and patient and the high copay every visit. Didn't feel like there was really a dedication to the client.

Definitely recommend this place for anyone who needs physical therapy!…read more We were connected to this place through Millard Fillmore Hospital, and were scheduled with Mike. The receptionists at the desk are friendly and helpful. Make sure you come 30 minutes early for your first visit to fill in paperwork. All the PTs here seem to know what they're doing and are very pleasant. Mike's helped us out a lot and is extremely knowledgable and patient. Definitely recommend!

I have been using physical therapy for years. This was my best results. They took great care of me…read moreand they were focused on me.

I am very pleased to write a 5 star review for Wendy Hodnett of Rehabilitation Today in Cuba NY. I…read morewas having severe back pain issues. And found Wendy a highly skilled and compassionate physical therapist. Wendy contributed greatly to the reduction of my back pain. Norm Emerson

From the owner: The staff at Rehabilitation Today provide treatment for orthopedic injuries, neurological diseases…read moresuch as stroke, multiple sclerosis, and spinal cord injury, post surgical rehabilitation such as rotator cuff repairs, knee, hip and shoulder replacements, overuse injuries such as tendonitis, bursitis, carpal tunnel syndrome, neck and back injuries, and hand therapy. In addition, Rehabilitation Today does offer FCEs (functional capacity evaluations), work hardening programs, education on ergonomic modifications as well as adaptive equipment.

I went to Buffalo Rehab for balance problems. They gave me stretching exercises rather balance…read moreexercises. I questioned them twice about this. After four sessions of these stretching exercises, I was in excruciating pain. My balance was not improved. I have not gone back.

Absolutely fantastic people great at what they do! Highly recommended brandy clarke and her crew…read moreare the best!