Got there at 345 on Thursday October 30th and asked a teller to talk to someone about opening an…read moreaccount with them. Was told he couldn't tell me much and that I needed to wait for an advisor. No problem until I waited for nearly a half an hour and no one even acknowledged me. Multiple tellers talking to each other and no one could help me. Oh well, I'll try Columbia Credit instead

Got my card deactivated after using it for a couple of recent purchases by their fraud department…read more They had recently raised my credit limit without being asked after years of refusing to raise the limit when I requested it. My credit score is over 800 and I make close to $90k a year. My limit now is $7500 on this card. After making a purchase for roughly $750 and another for $350 this apparently raised a red flag even though this did not even put me anywhere close to my credit limit. I even confirmed the $750 purchase via text shortly after I made it. Then they asked a series of questions but never once asked for my security code on my account. Now I'm seeing similar complaints on here. I've been banking with them for a long time and their customer service has gone downhill since I became a member. I doubt I will be using them for any future large transactions. This seems pretty ridiculous given that I have other cards with much larger credit limits and have had zero issues with using any of those. Very dissatisfied to say the least.

I use this location because it is convenient, I have really appreciated how helpful and genuinely…read morefriendly the staff are...every time!!! they are always available and knowledgeable. I have done loans with their help, sorted out my accounts when I made any snafu's, answered general questions etc...I cant say enough good about this branch. Thank you also to rep Renae, who has patiently helped myself and my dad in many different request, she has gone above and beyond in helping and educating us about general paperwork and banking transactions. Great job guys.

Small branch inside the Safeway. The gentleman who helped me was quick and friendly!…read more My only gripe is that the booths are really close to anyone checking out at Safeway. Seems like sensitive matters could be easily overheard.

This branch is disgusting. Nothing against goodwill, but it just looks like goodwill opened a…read morefinancial services branch. So dreary. Poor souls that have to work in there. Experience was super uncomfortable. Had to open a new business account fast for bookkeeping reasons.... Can't imagine I'll stick with them long term.

Set up a basic checking account with them. Amazing customer service from Preston, the gentleman who…read moreopened the account for me. He deserves a raise and employee of the year. He went over and beyond giving great customer service. Thank you Preston for the good experience with you guys.

Even though I don't bank here I applied for an auto loan on line. What a mistake. Poor…read morecommunication from the lending specialist and she failed to meet my desired timeline for the car I hoped to purchase. I found a much better option at the same interest rate.

Great service Got my auto loans from them 3 times and the…read morerate is great, they have many branches in town

0 stars. You all need to learn how the hell to talk to people. Julie especially is the rudest most…read moreinterruptive person at the company. Has no customer service and has no understanding on how to talk with ANYONE. Do not recommend this Loan service whatsoever. Julie, you need to learn patience and probably some manners. The fact of you interrupting after every question you want me to answer to say your piece is NOT how you speak w a customer especially with your attitude like I wasn't supposed to speak in the first place. Do better and maybe quit because you're a horrible person and employee to your customers.

This place is nasty, unprofessional and flat out rude. Four days late on a payment and I get…read moregrilled about how life works. Go with another lender.

This is ridiculous!!!! How is a bank going to call me and…read moretell them to call back asap and NEVER ANSWER THE PHONE?!?!? I must've called 100 times with no answer and no way to leave a voicemail

Clearly the average is being generous on reviews! Incompetent bankers with terrible customer…read moreservice or knowledge on what Wells Fargo offers! HIGHLY ADVISE EVERYONE TO TAKE BUSINESS ACCOUNTS ELSEWHERE!