Elderly lady employee that sat at her desk demanded and insisted with attitude that I sit down,…read moremore then once . don't tell me what to do I'm grown! What if I just had butt implants?! No reason to catch attitude with a customer if I want to stand or walk around it's none of your dang business! Since when do we think it's okay to demand for ppl to sit when you walk in bank?! Even tho I've done told her that I'm waiting on someone. Odd experience . Also they charge 10.00 per check -to cash your check. Money hungry bank preying on hard working people.

The exceptional service provided by Jonah from Cornerstone Bank's customer service team not only…read moreresolved my account issues efficiently but also made me feel confident in the bank's ability to deliver a superior banking experience.

Big thanks to Luis and Freddy who have got to be two of the nicest, most helpful people I have met…read more Got an account opened quickly, with good advice and good humor along the way. Much appreciated!

If I could give a 0 Star review I would. They took double the amount of money out of my account for…read morepayment then proceed to take forever to give me a refund. It should not take this long to get a refund from the company when its their fault. I have been dealing with this for almost a week now and still have gotten no refund. My account is in the negative has been since the day the took an extra $575 out and I am getting charged NSF fees now each day my account stays in the negative. Worst Check place ever!!!

From the owner: At Check Into Cash, we've helped our local customers and communities with short-term financial…read moreneeds for decades. We offer a quick application process, convenient options, and exceptional service. In addition to cash loan options, our stores offer Check Cashing, Money Transfers, and Money Orders. You can even sign up for a Green Dot® Visa® Debit Card. Check Into Cash is your One Stop Money Shop so pop by today!

Quite possibly the worst service and most obstructionist bank and branch that I have ever worked…read morewith. Please do yourself a favor and avoid at all costs. If you are a small business you work with this branch manager and team at your own risk. They make up rules that are no where written or necessary for you to access your funds.

I notice that US Bank has 1.3 stars on Trust Pilot which leads me to believe US Bank really does…read morenot care about customer service at all. They have 901 out or 995 people leaving a ONE Star review. Fairly sad isn't it. I see under Google reviews they have a rating of 2.8 with only 25 people leaving reviews. Lots of ONE Star reviews in there too. Let me add my terrible review of the US Bank at 10100 W 119th St. Overland Park, KS. If I could leave a minus or negative 20 Star Review I would. This negative review is mostly about the Branch Manager Tyus Jacob. Review of my visit to this bank on 7-25-2026 about 3 PM. I usually bank at this location, but I will not give my actual name because of the retaliation I would surely get from this review. I went to this location to withdraw money from my checking account using the ATM. The ATM would not take my card. I tried it again and the message stated something to the effect that this ATM was temporarily out of service. I did not get a screen shot of the message but wish I would have now. I pulled forward to the window where the teller usually pushes out the drawer for transaction items. I waited quite some time and then pulled forward to see if I could see anyone in the bank. At this point I am worried that someone may be robbing the bank. After waiting a little while longer, I pressed the button under the window that I assume was for service. A man eventually came to the window and said something. I don't remember now the exact wording but it seemed like he may have been upset I pushed the button. I told him the ATM showed out of order on the screen and he said something like it should not be in a tone that made me think I was lying to him. I told him I am not a liar. He pushed out the drawer and I put in my drivers license and ATM card. I told him I wanted to withdraw money from my checking account. He then put a withdrawal slip into the drawer and sent it back to me. I asked him why I had to fill out the withdrawal slip when he already had my license and ATM card. He said that a withdrawal slip was required for any transaction at the drive through. And at this point I felt from his demeaner he was acting like I was trying to steal money from the bank. Also, I had been told at some point in the past that all transactions could now be done without forms and only needed my ATM and Identification so this was now starting to make me upset and what was supposed to be a minute or two stop to get money was turning into quite a lot of trouble. I told him I had never heard of such a thing. And he said not to talk to him like that. I told him to just give me back my cards and I would go to a different location. He started o tell me again that I needed to fill out the withdrawal form. I told him (LOUDER) to give me back my cards so I could go to a different location. He again stated I could not talk to him like that. A this point I really thought his was trying to bait me into saying something or get me even more angry. I told him that was what reviews were for and he said review what in an angry tone. I again asked him to return my license and ATM card. He said again not to talk to him like that and said he would return my card when he was ready. After doing my best to collect myself I very softly asked him to PLEASE return my card to me. After a long pause, he put my cards in the drawer and returned my cards. Once I had my cards, I was so mad I believe I said (loudly) Fuck You 2 times before I drove off. This person had stated he Was the manager and there was a name card in the window that said he was the branch manager with the name of Tyus Jacob. I can only assume his first name is Tyus since Jacob is the more usual first name and must be the last surname. This person should not have a job that deals with customers of any kind. I was in executive management with one of the largest corporations in the world for over 30 years and a person like this would have been weeded out very quickly. Regardless if I was right or wrong, this person baited me from the beginning to get an angry response. I chose this US Bank location many years ago because it was close to where I lived. How sad is it that now I must now go to different bank location to do my banking due to this terrible person's actions. Jamesholland2023@gmail.com

Potentially, one of the most stressful life events is getting a mortgage. Amanda Park of Central…read moreTrust Bank in Overland Park eliminated any stress in our lives by performing at the highest level I have ever seen from a mortgage banker or loan officer. And that includes me, a former FHA refi specialist for a few years. Her communication with us was exemplary. She provided her cell phone number and said we could call her at any time. If we called her, she almost always answered or returned our call in a very short period of time. We always received quick, same-day responses by email or text message. Amanda Park exudes professionalism. She explained everything very well, on the phone and in emails. She provided quick, succinct, and factual answers to our questions. At the same time, she was very polite and friendly. The loan portal provided by Central Trust Bank was good, very easy to use. The expenses and fees in acquiring our mortgage were very attractive, lower than any other institution. We checked reviews on all of the lenders we considered. Recurring negatives that were spotted in many lenders' reviews were the tardiness of the loan closing and the lack of communication from the lender. We experienced neither of those issues as the loan closed exactly as promised and Amanda's continuous communication was outstanding. The perfect example of how far above the standard grade of mortgage bankers Amanda Park is, occurred at the signing of our mortgage at our house. We had a question about something on our final paperwork. I told the title company rep doing our signing that I would call Amanda and get an answer. He said, "She'll never answer, all lenders are extremely busy. You should text her." I ignored his advice and called her instead. She answered on the first ring. She gave us an immediate answer and told us to call again if we have any other questions. Amanda Park stands head and shoulders over anybody else we have worked with regarding a mortgage. Thank you, Amanda! Jim Kruger and Cyndi Giorgis Henderson, NV

Nice people. Used to be great bank but has most atrocious and defective online banking system I…read morehave ever had misfortune to experience. If online banking/online bill pay not an issue to you, go ahead.

without a doubt, the best people and banking system in the entire area. I am forever. Grateful to…read moreKassi Simpson, who expedited an auto loan for my son. I have used her several times in the past for loans it's fast, friendly and easy.

I went in to Lendnation on Shawnee Mission Pkwy. and I had the absolute worst experience. I went in…read moreto simply cash a personal check from my sister. First she was going to charge me $35 to cash a $200 personal check. The girl behind the counter asked me what the money was for and I said for car repairs, not that it was any of her business. She argued with me that I needed an estimate from the auto repair company before she could cash a $200 personal check. I told her that she really didn't need to know what I was going to use the money for. She continued to be rude and said that she's giving me money and it's her right to know. I completely disagreed and after I left her with a few expletives and left with my check uncashed. I went to Chase bank and they cashed it for $8. I will NEVER use Lendnation for anything!

From the owner: LendNation is more than the products and services we offer. It's what we do, but not who we are. At…read moreour Overland Park location, you can borrow money instantly with a variety of cash loans. We also provide a customer experience that is second to none. It's more than a quick application process and excellent customer service; it's treating you how we'd want to be treated ourselves. It's what you deserve and it's what we're all about. Our location has been in business since 2006. We are located at 7637 Metcalf Ave, next to QuikTrip. Come visit us to find a loan that works for you, or call (913) 341-2885 today.

THE ATM IS ALMOST NEVER WORKING. Then the cash counter inside Capital Federal was down.read more

Den of thieves!! Preauthorized holds dropping off the account with no increase in balance.. they…read morecan barely explain anything to a client. 3 years with them and that's just the start.. international travel problems, blocked my card even when I told them not to..you name it.

A bank that seriously needs to get with the times…read more Online Banking: I have been nothing but frustrated with Valley View's online banking. Many, many times throughout the years, the online banking is "down" and is not accessible and spits out some long lengthy code... Now how is that helpful? User Interface/Design: Also, the whole Valley View bank website is so out of date. Clunky, confusing and not user-centric. The graphic design is cheesy and junked up with stock photography and horrible out of date fonts. Also, the website isn't even mobile optimized. Mobile App: Now this is a joke. This mobile app does not show your Available balance, only Current. How is this useful? Other banks in the area show both balances. Also, upon logging in and attempting to open up your actual account to show transactions, it does nothing but LOAD. It will not open the actual screen up, then crashes. It's been like this for a good two months now. Clearly, they are neglecting their online banking and mobile technology, which is really sad. Mobile Optimized Online Banking /mobile URL This is another joke. Can't see the Available balance. Why? Security: There is no two-step authentication process here, folks. My new bank makes you enter in custom code (sent to your phone) before you can login to new computers. Now that's smart and the way to do it in 2014. Does Valley View do this? NO. Closing thoughts: I recently opened up another account at another bank. There really is NO competition when compared to Valley View. This new bank has streamlined the process so much and has really perfected their online banking and mobile app system. Don't make the mistake of enrolling with Valley View if you're expecting a good online banking experience.

Very rude. I just needed a simple check cashed. Had identity, easy right? Nope, after making me…read morefill a lot of unnecessary personal information they actually ask me for the envelope and letter that came with the check. Of course that's at home and they won't accept a picture emailed from my wife. Easy decision to just leave, but they keep all my personal information and contacts for no reason? Won't return it... why? Overall terrible experience.

From the owner: LendNation is more than the products and services we offer. It's what we do, but not who we are. At…read moreour Olathe location, you can borrow money instantly with a variety of cash loans. We also provide a customer experience that is second to none. It's more than a quick application process and excellent customer service; it's treating you how we'd want to be treated ourselves. It's what you deserve and it's what we're all about. Our location has been in business since 2007. We are located at 1113 E Santa Fe Street, next to Taco Bell. Come visit us to find a loan that works for you, or call (913) 782-3400 today.