Unprofessional, constantly tried to come up with new ways to up our car insurance. Tried to state…read more"safety features" that were not even on that vehicle. Tried to hold it against us for using our free tow that we paid extra for. Just a very unprofessional company. I would look else where for insurance.

I've always purchased insurance from either progressive or geico. But since I was purchasing a…read morehouse I figured I would look into working with an agent vs just the next person to answer the phone. Damia was very knowledgeable, honest & sincere. She provided me a great rate vs the current insurance company I had at the time. I'm happy to say that I love having an agent that I can call & have any questions answered. Thanks again Damia for everything! Sincerely, Your happy customer

I have had auto and homeowner's insurance with this agency for over 20 years, but recently…read moreincompetent associates have been hired. Last year I walked into the agency and wrote a check for boatowner's insurance. I made the check out for that day to start the insurance. The associate chose an alternate date out of her head to start the insurance. I was very upset and it took three associates to correct her mistake. This year, I sold a car and called the agency to remove the car from my insurance. The associate said he was working remotely from home. Instead of cancelling the insurance, he sent me a bill and renewal cards for the car. So I called back and explained the error to another associate who was likewise working remotely from home. She apologized for the mistake and said she would correct it. Instead, she changed the renewal date for my other car. My insurance on that car is paid through July 6, but she changed it to June 9th. Plus she added that there is a change in "owner information." Jeff, get control of your associates or I will take my insurance business elsewhere.

Julie and Kelsie assisted me throughout the process of many new life events and changes, including…read moreensuring my engagement ring, getting homeowners insurance, and bundling everything with my fiancé's and my car insurance for a huge discount. I would highly recommend Tjugum & Associate as well as working with Julie and/or Kelsie!

When we moved to Stoughton, we really wanted an actual person behind our insurance company. Abbey…read morecame to our home and got to know us and what we wanted. Over the last five years, we have bundled our home, auto, life and business insurances through her and her office. She sets up appointments to chat and make sure things haven't changed too much, and if they have, she makes sure you take time to adjust as needed. I have also had numerous questions over the years that are probably just my poor memory, but she takes the time to answer them anyway. Abbey is also extremely active in the Stoughton community, sponsoring several independent events, but also sponsoring events like Syttende Mai and other larger events where sponsors are so important.

I contacted Heather at this office for a quote and found State Farm could save me quite a lot over…read moreAm Fam, who I've used for more than 20 years. Right after I got the quote, I decided to move back to my home state. She was so nice about it - and even looked up the State Farm agent for me in my new area! Wow.

This bank has a wonderful staff that assist customers with full professional service. It's not…read morereally too busy most of the time so the wait was not long at all. The overall service at this bank is great.

Always frienldy, always helpful and thorough with whatever question or concern we have. Thank you…read moreJoAnn Vetter and Jake Vetter for taking good care of us. Ann H.

Buffet is really good and affordable. Staff are attentive. Been there a few times already and will…read morekeep coming back.

Raja and team have been great to work with. Everyone is friendly and professional. And they bring a…read moresmall town feel to the interaction. I would highly recommend them.

Shelli helped us out due to being first time customers. We had no idea anything about what they…read moredid. She was patient and went step by step with us to make sure we understood everything. She was knowledgeable and answered all our questions. Thank you!

They seriously need to get with the times.....you have to call or go in so the office person can…read moreask you all of your information and enter it painfully slow and they get interrupted every 2 seconds because they have one person in the office. Since when can you not fill out an application online so you can just submit it???? I can see them then confirming the information that you have entered, but really, they still have there office people enter every application by hand????? WOW!!!!!!!