Dave Purvis and his staff are very thorough in developing insurance plans that are in your best…read moreinterests. They are kind, and really do care. They are always accessible whenever you need them. They give me peace of mind.

Dave and his whole office are extremely helpful. They managed to get me a discount of $300 a month…read moreoff my auto insurance. Love them!

Terrible experience with Isabella Barone. DO NOT use her as your loan officer. Thankfully I was…read moreable to complete my multiple loans elsewhere, but she is totally incompetent.

I completely agree with the other reviewer of this branch: the customer service here is personal…read moreand outstanding. Definitely a throwback to the days of classy and caring concern for their customers. I had banking issues that I had to address regarding care of my recently ill Mother. Sandra H. stayed after closing time on a Saturday afternoon to make sure everything was handled properly. Her colleague, Andy, was also immediately available and completely helpful when I had follow up concerns. I can't say how much this meant to me. This branch is small and unassuming, but mighty on customer satisfaction. I have never found it too crowded or failed to find parking. The staff is always friendly and patient. I will go out of my way to use this branch when I need to do banking at a FifthThird location.

I have been a member for years and I have always had good service. Michelle, is so warming,…read morepolite, professional and welcoming. Each time I have encountered her service it always been this way. She knows and does her job very well. She's definitely a plus to this institution. KEEP IT UP, GIRL.

I've been a loyal customer for years, and I can honestly say that Michelle Biggs stands out as one…read moreof the best tellers I've had the pleasure of working with. Unlike some others, she always takes the time to make me feel valued and genuinely cared for, never rushing me through the process or treating me like just another transaction. Michelle's kindness and attention to detail make all the difference. She goes above and beyond to ensure that my needs are met, and it's clear that she takes pride in providing thoughtful, personalized service. In an industry where it can sometimes feel like it's all about the money, Michelle reminds me that great customer service is about building relationships and making people feel truly cared for. I really appreciate her dedication and the positive experiences she always creates for me. I highly recommend Michelle to anyone looking for excellent service. Livonia Branch.

This is one family owned Insurance agency who are really caring to me as one of their clients. They…read morewould inform me of anything that pertains to my insurance coverage. They don't just leave me clueless about my coverage. They could be contacted by phone, email and they would be available most of the time. I love how they listen to you and when they provide the answers, the make sure that you understand everything and every details.

Great family office. I was fortunate enough to work with the owners themselves! Both CIndy and…read moreMary at this office, as well as Dale and Devin at the Shelby office really care about the customers. I told Mary about my rates, she found a way to save me money. The staff here really works with both new and old customers to find the best price . It is a real pleasure to do business with these folks in this day of poor 800# customer service!

Mike's office is great!! They are always attentive to any questions or concerns that I have.read more

I've been with this credit union for decades. They are very helpful! I needed a copy of a couple…read morechecks I had written back in 2022 and they found them and mailed them to me. They go above and beyond to assist you. Thank you!

Really disappointed because they would not approve a loan application for me until I turn in my…read more2020 tax return! Funny part is? I told them that I am waiting for my W-2 from my employer so I can complete my taxes. I needed them to help me because I was in a bind. I just paid off a $30,000 car loan with them and I have a balance of$5,800 on my daughter's car loan through this credit union. Still denied! I went to Christian Financial Credit Union and got approved for a $32,000 car loan. Bam! Geez Genisys on Hall Road...you lost a customer for life. Thanks Hope for nothing!

Patience and understanding, without both of which I never would have made it through this stressful…read moreprocess. I lagged behind in this process, but Bishop never became upset with me, instead his team guided me through the ordeal and restored some faith in a system that has failed me before. Bishop was quick, I was in and out of his office in fifteen minutes and was regularly updated about my case. Whenever I called the office the assistant was very helpful answering any questions may of had and offered guidance on anything I was confused with.

What an incredible team of professionals! They not only helped me establish my financial recovery…read moreplan but also stood with me along the way to an early and successful conclusion. Thank you to the entire team for all of your hard work. Highly recommended firm.

One of the best insurance agencies I have worked with, they will take time to answer all your…read morequestions and walk you through your policy and they want the best for you. A-1.