Plymouth Jewelry is our go to jeweler! Cass M is a great jeweler with lots of talent who has made…read morecustom pieces for our family and we are never disappointed. Kevin is easy to work with and very fair. We will continue to shop at Plymouth Jewelry for years to come.

I updated the headstone in my ring and wasn't sure what size I wanted to move up into. They had…read moremany loose stones and were able to pop out my headstone and place various sizes in my setting until we found the perfect size that complemented the rest of the stones in the setting. They were wonderful and didn't pressure me at all. They even talked me down in size because they felt the stone I nearly went with, was too big and, blocked too much of the few of the stones in the band. When a jeweler talks you into spending less money at their shop, you know that you've found the right jeweler. In the end, they were right and my ring looks absolutely beautiful. I get compliments all the time. They also can repair anything and helped me with a few necklaces and a bracelet.

Didn't realize there are so few locations with a certified representative to replace a battery for…read morea Shinola watch. They're clearly all about Customer Service. They even have a bar. They have a little candy and snack stand as well. I don't think I've ever seen an actual bar inside of a jewelers. It looks like tappers is the main anchor at the shopping center? More like they have the biggest outdoor signage. Have to insist the Orchard mall to get to it. It's inside and to the left. $15 for a quick battery swap. $35 for a full sweep check and reseal and battery replacement. Steve told me to come by today and he would be able to replace the battery for me in 15 minutes himself. He's pleasant. This jewelry store has some of the most beautiful sapphire and diamond jewelry I have seen among other stores. Their variety is expansive and extensive. I was able to get the battery replaced, but they were not able to get the crystal or back resealed, so it's currently not considered waterproof. Have to limit any splash on it, and obviously cannot immerse in any water until it's taken to the factory location. Service is very good.

I took my platinum hoop earrings to Tappers West Bloomfield to have a broken prong repaired,and…read moretheir master jewelers actually custom crafted two new stronger prongs for my earrings. My OUTSTANDING customer service associate Francesca sat me down & served me flavored Italian sparkling water and chocolates while I waited for my diamond earrings to be cleaned gratis. Francesca was warm,very accommodating,and she even had another ring of mine evaluated and resized for me. People,believe me when I tell you that Tappers West Bloomfield offers their clients the best customer experience one could ever hope to have. I enjoyed myself at Tappers more than I ever have Tiffany & Co at Somerset Collection...And that's saying something! Please pay them a visit and ask for Francesca for a first class experience. You can thank me later.

Everyone that works there is so friendly and nice. reasonable and have a lovely selection.read more

I love all the people at the store they are very friendly and helpful when I am looking for…read moresomething I would highly recommend the store

The best customer service! I appreciate all the details and the fast service! Got my Pandora…read morebracelets cleaned! Purchased a new one! And my son was able to get his Invicta watch sized with new battery installed.

Great Customer Service with a Friendly Face…read more I stopped in on my lunch to have my watch repaired. I was greeted at the door by a lovely woman who sized up the repair and immediately took my watch in back to replace the spring pin in the clasp. She fixed it within a few minutes and brought it out to resize the linkage, readjusted it, returned and told me there was no charge and thank you for coming in...and to come back if I needed anything in the future. I was totally impressed and appreciative for the service. This is how sales should be done folks.

Mastercraft went above and beyond to help me find the perfect ring. The knowledge they have goes…read moreback generations- making the experience that much better. Shant and Nevair found the perfect ring at the best price. They truly know the business and will guide you through the process. I never felt like a sales number and they treated me like family. The selection and customer service is truly unmatched. You would be a fool to go anywhere else.

No matter what we go in for, they always treat us great! My husband took me there to look at…read moreengagement rings, and we never went anywhere else. All of our rings came from Mastercraft, and I love that we can come in for periodic cleanings and inspections. They are friendly, efficient, and know their stuff!

They helped me create the earrings of my dreams and when I went to pick them up, the price was less…read morethan quoted. The earrings? 100 times more beautiful than I could have ever imagined. Thank you, Ram Creations!

Ram Creations is an excellent store selling beautiful jewelry. We have been patrons of Ram…read moreCreations since the days of their Novi location and have always been reasonable and professional. The owner and his daughter, Nehal, are wonderful and always pay close attention to our needs. The owner makes sure my mom's more traditional needs are met, while Nehal helps me with my more "Western" style. Overall, it's a great store and we love all of our purchases from there. And truly, I get SO MANY compliments on my jewelry, especially from non-Indian people, that it makes me even happier about my purchases.

Amazing Experience we came from Algonac, Mi., because we seen the advertisement on TV, we thought…read morethe store would be bigger, but we asked for Mary Ann, she was great, knowledgeable and asked my "wife" the right question. Do you like ring, she said yes. Also, when we picked up ring next day, store manager "Phil" was very helpful including cases & information. Must See Returning for Christmas for Wife. Note: The Jeweler doing work in window was 10 of 10.

The most beautiful, original jewelry, affordable place you can go. Joann is amazing, sold us my…read moreoriginal wedding set 12 yrs ago. 2 yrs ago they did an amazing upgrade on my main diamond. Just got my anniversary ring there as well! The customer service is second to none. George the manager worked with us on pricing. We will be lifetime customers. They have definitely earned our business. Would never walk into one of those mall stores with high pressure salesman. This place wants your business and it shows! Take the drive to Livonia, you won't be disappointed! Thank you all, Sinscerely happy and grateful customers!

Burt is our sales associate that we see when we go to Darajkian. We have been coming here since…read more2009 when my husband (then boyfriend) bought my engagement ring and we use to speak with the owner J.D. He has since passed about 7 years ago. However his son Armen has taken over and is just as delightful. We've purchased several pieces of jewelry from them and have never been disappointed. I love the ambiance of the store; there is a small sitting room and bar that we tend to partake in when visiting. It's always a very chill atmosphere and you never feel pressured to buy anything but you most definitely will want to buy something. They even had to recently order something for my husband and it came in within 48 hours. I can't say enough about them and we will continue to use them as our jewelers!

You won't find better service anywhere. Super helpful and informative. If you live in the area this…read moreis unequivocally the place to go for all your watch and jewelry needs.