When a new client is invited to inquire about services by the receptionist, about taking new…read moreclients by the Napa Tax Co., it would be professional if the response afterward were respectful, and helpful. I cannot recommend this company based on our communication with Michele Brambrink. It was rude and unprofessional. I hope this helps the company to reconsider how every inquiry is handled.

Marcus has helped me now with taxes for two seasons. I'm a small business owner and admittedly have…read moreno idea what I was doing trying to file myself! Marcus is delightedly straight forward and patient in explaining the tax process. I feel as if he always has my best interest in mind. His office has also been exceptionally responsive especially when I needed my return expedited to handle a time-sensitive financial matter. Him and his staff are worth every penny. I'm planning on incorporating my business through Marcus this year and I look forward to working with Napa Tax Inc for years to come! Jesslynn Saxton Napa Pet Care

Ted's is where you go to make your tax problems disappear…read more He's smart and patient Knows his taxes He will get the answers needed right now He even puts on the music you like to listen to His prices are fair Basically he's just a cool guy and in the tax world that's not always common. I'm going to him for as long as I can I'd definitely give him a shot. You'll be very pleased Mark Ingham

We've worked with Melissa Petrie for nearly ten years, and I honestly can't imagine trusting anyone…read moreelse with our taxes. She is not only incredibly knowledgeable and detail-oriented, but she genuinely cares about her clients. Over the years she's helped me navigate everything from routine tax filings to complex business and personal financial decisions -- always explaining things clearly and making sure I understand the "why" behind the tax law and her recommendations. I never feel rushed or embarrassed to ask questions, and I always come away feeling more informed and confident in our decisions. She helped us successfully navigate a difficult long-term tax issue with the IRS -- and thanks to her thoroughness and persistence, we didn't have to pay for a mistake that wasn't ours. She consistently brings us new tax information as it becomes available and explains how it could affect us -- both as a business and personally -- along with smart ways to take advantage of benefits or minimize any negative impact. She helps us plan ahead in ways that have saved us stress and money! Her fees are more than reasonable given the quality, care, and peace of mind she provides. Having been through several CPA's before finding Melissa, I can tell you that it's rare to find someone who is this skilled and proactive. If you're looking for a CPA who is trustworthy, experienced, and truly invested in your success, I can't recommend Melissa highly enough.

I used her for 2 years, she's nice enough but overpaid the government 27k last year. Wich is…read moreactually a $54K hit to my business because i now owe more than that to the Feds. It appears now it's going to bankrupt me. She never even apologized. I would leave 0 stars if I could!.

My parents are small business owners in Napa that entrusted the services that Elite Financial…read moreServices provided for over five years. However, all trust was broken when we received a letter from the IRS with frightening penalties. We later came to find out that they had never filed our taxes for the past two years and that the services we paid for never were completed. As a small business operating family owned for over two decades, penalties like this could crush a small business. In the turmoil that followed, we have yet to receive an apology from Elite Services or urgency on their behalf to cover in FULL the penalties, struggled to receive financial documents that we are entitled to, and now, receive our money back from our impound account (we have lots of unanswered emails from Cristal and her team). We also know of other businesses that are receiving services with Elite Financial Services, being hit with similar penalties from the IRS from Elite Financial Services not doing their job. I highly recommend all businesses and locals look elsewhere for services.

I have never written a negative review before. However my experience with Elite Financial was so…read moreunprofessional, frustrating and stressful, that I don't want anyone else to ever be in my position. The overarching theme is that they are unorganized, unprofessional and communication is horrible. From starting with them in June 2022 there was one red flag after another that I continued to ignore and just hoped things would get better. A few low notes: - I signed the paperwork to hire them for payroll on June 8 and no one got back to me until June 22 after I contacted them on June 16 to find out next steps - June 30 paycheck for employee is incorrect - I received multiple "notice of form delinquency" letters from the EDD - They are very slow to respond to emails and I typically had to send follow up emails before I got a reply - Over the course of 1.5 years I worked with three different payroll people because they kept leaving the company I know of two other people (business owners and individuals) who worked with Elite Financial for their taxes and Elite Financial never filed their taxes and the people were hit with huge penalties (which Elite did not pay for or return their calls). Be sure to read their Google and Yelp reviews. One of the positive Google reviews is from a current employee, but she does not disclose her relationship to Elite. I would give them zero stars if that was an option.