My parents are small business owners in Napa that entrusted the services that Elite Financial…read moreServices provided for over five years. However, all trust was broken when we received a letter from the IRS with frightening penalties. We later came to find out that they had never filed our taxes for the past two years and that the services we paid for never were completed. As a small business operating family owned for over two decades, penalties like this could crush a small business. In the turmoil that followed, we have yet to receive an apology from Elite Services or urgency on their behalf to cover in FULL the penalties, struggled to receive financial documents that we are entitled to, and now, receive our money back from our impound account (we have lots of unanswered emails from Cristal and her team). We also know of other businesses that are receiving services with Elite Financial Services, being hit with similar penalties from the IRS from Elite Financial Services not doing their job. I highly recommend all businesses and locals look elsewhere for services.

I have never written a negative review before. However my experience with Elite Financial was so…read moreunprofessional, frustrating and stressful, that I don't want anyone else to ever be in my position. The overarching theme is that they are unorganized, unprofessional and communication is horrible. From starting with them in June 2022 there was one red flag after another that I continued to ignore and just hoped things would get better. A few low notes: - I signed the paperwork to hire them for payroll on June 8 and no one got back to me until June 22 after I contacted them on June 16 to find out next steps - June 30 paycheck for employee is incorrect - I received multiple "notice of form delinquency" letters from the EDD - They are very slow to respond to emails and I typically had to send follow up emails before I got a reply - Over the course of 1.5 years I worked with three different payroll people because they kept leaving the company I know of two other people (business owners and individuals) who worked with Elite Financial for their taxes and Elite Financial never filed their taxes and the people were hit with huge penalties (which Elite did not pay for or return their calls). Be sure to read their Google and Yelp reviews. One of the positive Google reviews is from a current employee, but she does not disclose her relationship to Elite. I would give them zero stars if that was an option.

I had a complicated tax situation in 2025 involving multiple streams of income (1099, W2, 401k…read moreconversion, etc) and though I made quarterly payments, I knew I was going to need an expert to help minimize my tax bill. I learned about EAs from a community whatsapp and went in search of one. After looking for several weeks and reaching out to a few, it was Phuong's rapid response (by email and phone) and his kind demeanor that helped make my decision. Overall, working with Phuong was straightforward. After agreeing on an estimated cost, Phuong invited me to a secure portal to upload all of my documents. Alongside, Phuong provided a checklist to help guide all of the files/info that you should consider uploading. This was very efficient and helped expedite the process. From beginning to end, it took only a few weeks. It would've gone much faster, but I was delayed in uploading documents, so I caused the delay. Alongside, Phuong answered one-off questions as needed and quickly. And I had a lot of questions! But Phuong was always willing to help. The best part? Phuong confirmed I was actually owed a refund. I was stunned. Is there any better result than that? Of course, this means my quarterly payments were on target, but I'm not sure I would've reached the same result on my own. I can't recommend Phuong enough. He was fast, friendly and importantly, secure. I am certain I will be working with Phuong for all of my tax needs moving forward. Thank you Phuong!!

Phuong was extremely responsive, knowledgeable, and followed up without any extra action on my…read morepart- which I really appreciated given how terrible it feels when you have started a process with someone and you have to constantly reach out to get a response! Phuong was a professional throughout the entirety of the process and guided me through calculating and the actual process of paying off quarterly taxes with patience and kindness. He also gave me an estimate of the price before conducting the service and was very transparent. Highly recommend if you are starting your own business!

We had our taxes done for the first time here. Karen was knowledgeable, friendly, patient,…read moreaffordable and easy to work with. I'm so glad we found a local tax person so close to home!

Excellent service and friendly advice. The team at Ranch Tax service provided great input and…read moreoutstanding service in filing my taxes. I highly recommend them.

Diane at Checks-n-Balances is a joy to work with. Prompt, professional and on point!!!read more

From the owner: Twenty-five years of experience in the accounting profession…read more Our services include invoicing, billing, statements, cash receipts, accounts receivable, purchase orders, cash disbursements, accounts payable, management reporting, monthly/quarterly/annual draft financial statements, coordination with tax professionals and payroll services, consultation on business practices, streamlining processes, and organization, customized reporting and analysis for decision making, and other services. We are experienced, friendly, thorough, and efficient. Bookkeeping; but with a sense of humor.

They helped me out alot with my small business and preparation of my tax return. Highly recommend…read more Super nice people

From the owner: At Ohana Tax & Financial Services, we take the stress of bookkeeping, payroll, and taxes off your…read moreshoulders, so you can focus on what matters most. Let us do the heavy lifting. We offer individual tax preparation, small business and corporate tax preparation, estate and trust returns, and nonprofits. Some of our specialty areas are military, retirement, rental income, stocks, investments, cryptocurrency, clergy, foreign income, casualty and disaster loss, cannabis and more. Ohana also offers business services for bookkeeping and payroll needs.