First let me say this is the 1st time I've had a need to use this type of service. I applied for a…read moreshort term loan thru their online website not knowing about the local storefronts. The online loan did not go smooth due to delays on their end, they also cut the amount I requested in half. I called them on the 3rd business day and they suggested we cancel that transaction and I go to their closest store, which was the east main location. When I walked in the blond lady greeted me immediately and asked how she could help me. I was the only customer at that time. She quickly checked the proofs I brought, fired up about 20 pages for me to sign, approved 25% more $ than the website, and had me walking out the door in less than 20 mins cash in hand. While I was signing there were several customers who came in, she knew every single one of them by name. If I owned a business and needed someone to make my customers know they made the right decision by coming to me this girl would be working beside me and getting paid what she is worth. She is certainly the best "retail" employee I have had the pleasure of doing business with in a very long time. She didn't waste a second of mine, yet didn't rush me which as a new customer I appreciated, these type loans are very expensive and I did compare rates between a few companies. This location also does car title loans. The only negative I ran into is that your payments must be made at that store and in person, no online available. I hope I don't have a need for this type of loan again but if I do and "The Blond" is still in charge I'll drive an hour to give them my business.

From the owner: Payday Loans, Installment Loans, Title Installment Loans, Check Cashing, Money Orders, Bill Pay,…read moreBank Account, Debit Cards

My experience here is positive and the staff are helpful and informative. I always purchase my…read moremoney orders here and pay a few bills. This is a one stop shop for my financial needs.

The atmosphere is friendly and fun. The employees are nice and ready to help. My most recent visit…read morewas with Adrian and his customer service is great.

Easy to work with. Helped me when I needed it most. Staff is friendly and helpful. All…read moreinformation was shared and they were fair minded. I would use them again as it is worth it.

********************** BEWARE!!!*******************…read more when we started our loan journey everything seemed great. then life happened and we got behind. Instead of them working with us they sent us to collections and then took us to court where we were garnished. we had made several payments but that didn't matter because they tacked on interest rates that were ridiculous. We paid off the garnishment and now AGAIN I get a notice that they want ANOTHER 1500!!! we borrowed 2,500 and will be paying a total of 4,000 when everything is said and done, this is ridiculous!!! BEWARE DO NOT SIGN ANY CONTRACTS WITH THEM THEY WILL MESS YOUR CREDIT UP AS WELL!!

I stopped in yesterday with my 1996 Dakota. The only employee was a younger blond woman who greeted…read moreme after she ended her personal call close to 4 mins after I walked in. When I told her the yr of my truck she shut down immediately saying it is just to old and has no book value. I explained a few quick points about this truck mostly that it's a very low mileage 2 owner truck with a nice complete paint job, rebuilt drive train incl new brake system. So she said she would come out and take a look which was more like a peek. I raised the hood to show her that the motor gets WAXED regularly and tried to show her the like new interior ( minus a 6" tear on seat) she didn't look for more than 60 seconds and when her cell phone rang she sprinted inside, with my paperwork in hand. She tossed my papers on the counter as she continued out of site on her obviously person phone call. Let me say I get that this type of business certainly has guidelines they must adhere to, I've read the repo rate is very high. I've turned down a real offer of 4k for this truck, yes there are $700 versions out there, but there are also 2 listed in Columbus over 10k and 4 more over 8k, same year make and model. I'm not emplying mine has that much value but it's worth and will bring $4500 ( it's NOT for sale). My point is she didn't even ask me what I was trying to do ($2-300) which certainly poses no risk for them, and her method of valuation which she said the HIGH book is $700 is ridiculous. I had to follow her back in the store, reach over the counter to retrieve my papers, and she was still on that call when I left. I don't know anything about this business but if they continue to run it the way I saw she is only going to need to be concerned about the value of HER car and no one else's. By the way, I decided not to take out a loan of this type as 324% annual interest should be against the law, but their competitor 2 blocks away offered me $1300 within 12 minutes of walking in their front door

I stopped in a couple weeks ago. Had a 2006 Mazda 3 Clear…read moretitle. My car was very nice kept clean granite it's old it's still nice little car! I can't even see I was greeted I walked up to a desk where a blonde lady was sitting behind the counter in the chair she never even introduced Herself! I handed her my title and introduce myself because I worked in customer service for 15 years! That's generally what you do is introduce yourself but anyways. This lady never got out of her chair the second I handed her my title she said let me guess you're here for " buchu's of money" your car engine lights probably on, your interior is probably dirty, this was it within 30 seconds of meeting me !! she straight humiliated me! I said actually , no I'm not looking for this buchu's of money I'm only asking for $200 to help me get it until I can get my paycheck. After being humiliated ! I kind of cut her off and said just give me my title back in my paperwork.. I thanked her for her time. I would never in my life recommend going to this place! However I would recommend going down to the corner of Brice and Livingston to a young lady named Asia at LOAN MAXX!!!! I walk straight in with tears in my eyes telling her the way I was just treated less than 10 minutes ago...The difference is Asia at LOAN MAXX Actually got up out of her chair walked out to my car talk to me like I was human and guess what I walked out with $400! So take that !! I wish I knew that lady's name she was one the rudest person I have ever encountered 15 years of customer service! A little piece of advice maybe you should take her chair away from her and teach her how to be humble. People fall on hard times you're there to run a business !! People walk in your Store for a reason!

This place helped me and my family out when we were in desperate need. The staff member Kayla is…read morean absolute god sent. She was very polite and answered all the questions I had along with getting everything taken care of in a timely matter. I recommend this location and truly am thankful I was able to find it.

From the owner: When you need quick access to cash, CheckSmart is here to help. We're more than your go-to loan…read morecompany. Our store offers financial services including Check Cashing, Money Transfers, and Money Orders. You can even sign up for a Green Dot® Visa® Debit Card. We're here to help, so stop by today.