Great experience with this State Farm agency. The team is friendly, responsive, and makes…read moreeverything easy to understand. I've worked with Zane, who has been especially helpful, but everyone there is great. Definitely recommend if you're looking for reliable service.

I had a terrible experience with this State Farm office. I paid $466 on November 29, 2025 for three…read moremonths of auto insurance in advance. I moved to another state on December 22 and canceled the policy, but they have still not processed my refund. The staff showed no willingness to help and kept pushing responsibility away, telling me to "wait for the billing department" without giving any updates. Their attitude was cold and unprofessional throughout the entire process. I have been a loyal State Farm customer, but this experience has been extremely disappointing. I hope they improve their service and take responsibility instead of leaving customers without answers

Anthony Pelfrey and his team are the absolute best! They are always available to answer my…read morequestions! I was recently in an accident and the staff and app made getting repairs and a rental very quick and easy! I can't thank Anthony and his team enough for the great experience!

After a frustrating experience with our previous insurer, and forced roof replacement, Scott at…read moreState Farm was a breath of fresh air. Responsive, professional, and got us a great rate on home and auto the same day. Saved $1800/annually with both Home and Auto. Couldn't be happier.

My agent was Buddy White - State Farm. He retired and Jonathan Yu got the account. All the people I…read morespoke with in the begging were very nice. Yesterday I received a text that July 22 my renewal is $1622.00 for 6 months. When I called to question why so much and is my insurance going to be $3244 for the year the woman Jade was totally dismissive and said she won't know until December what my cost for next 6 months would be ??? In all the years of carrying car insurance I have never experienced this. I asked to speak with agency owner Jonathan Yu she said he doesn't speak to customers?? I tried emailing him it bounced back. I am looking for a new insurance company.

All the employees are so helpful! A great insurance agency that gives back to the community!! They…read morehave lots of fun events going on every month! Check out their Facebook page for details.

Sarah helped us (re)finance our new car through State Farm Bank...easy peasy.....she input all our…read moreinformation, got the approval then fully explained the process assuring complete accurate information. State Farm insures our cars, home and provides us the security of an umbrella policy. Now we also have a low interest rate car loan thanks to Sarah! Thank you Sarah for all your help....we so appreciate your attention to detail and accuracy...and your wonderful customer service!

I found Greg based on his amazing reviews online and he absolutely met my expectations! He was…read moreincredibly helpful and had a natural gift of explaining things - especially insurance which can be a little overwhelming! His heart for helping others is evident and Columbus is lucky to have him and his team :) Thanks, Greg!

I just love working with Gregs team! Bryce is the one who helped my husband and I with all our…read morequestions and concern! Glad we are finally happy with our decision!

For several years we struggled to find an insurance agency to help with the medical insurance for…read moreour business that would be consistent, competent and willing to work hard to find the best policies and rates we could get. We have been so thankful to have found CFI and appreciate how they fulfill all three of those requirements. Honesty and integrity are a good description of their character. We would recommend them to anyone!

Jim R has been a big help to our company. He is helping with us with the Healthcare Reform walking…read moreus through and guiding us in the right direction. He responds quickly to any message i leave and for that Creative Financial gets an A + .

New agent for me and I enjoyed working with Ernie. Thank…read moreyou so much. We were able to save on each policy we placed with Nationwide. Support has been great. John, Amy, and Karen are great people to work with as well.

You cant force someone to want to help you. 2 weeks ago I called looking for help. I had already…read morespent the past week trying to figure out which insurance to go with, so making this call meant I made my decision. Ernie wasnt there...a woman took down our info and I told her we were interested in car insurance, renters, and pet insurance for our 4 pets. Clearly understanding how much money we wanted to spend, she called him upon us hanging up and called us right back with a date he was free. My aunt ended up dying the night before our meeting so I pushed the date back 2 days. He was supposed to call us with a time to meet but never did. We called that morning, being very pressed for time being that our car insurance was expiring that same day. He didnt pick up, nor did he call us back. All of my research gone...all of the time I took trying to find the perfect insurance and perfect agent...gone. He called us back 2 days later claiming we were supposed to call him and he had such an attitude like it was our fault he lost the sale! What nerve!! So Ernie, if you read this...you messed up big time!! You lost out on a ton of sales from us and pissed us off enough for me to write this review and tell my whole family. Nice going... I really dont know how you came with such high ratings when we practically had to beg you to meet with us so you could take our money. My mistake. I know now to avoid you and make sure my whole family and all my friends and neighbors know to avoid you.

Great professional tax preperation services! I have only filed my taxes a couple times before as I…read moream just coming into the working world. This time around has been the best yet. Doug is very quick at emails and is willing to meet outside of regular business hours. He met me on a Saturday as that day worked best for me. Everything went quickly and smoothly. Additionally he knew to hand calculate the tax for the city I live in since the program has been calculating it incorrectly. I have recommended Russell Tax Service to my parents and they are planning to use his services for this tax season!

Guy just never called back....even after two calls by me to try to set an appointment...too busy…read morefor new clients I guess.