Felicia Dixon, Branch Manager II - Corktown, is OUTSTANDING! I am very impressed with her…read moreprofessionalism and follow-through. In a dark time, she is a strong ray of light.

This has been the first bank I've got since I just moved from P.R. and has been the best one ever,…read moregreat customer care by the Dearborn branch by Johania she's the best!

This is the slowest Key Bank I've ever been to. Unfortunately it is the closest in proximity to my…read morejob. The woman today at the drive through asked me if I had a pen.. it's an unwritten rule that the teller should give you a pen to write with.. but I did have a pen.. anyways they always seem to be understaffed and aren't too excited to be at work. Drive thru is super cramped. I wouldn't take a pickup through there.

Cha-Ching! I like this place because is NEVER a line.. I'm in and outread more

My boyfriend and I came in looking to finance a vehicle, we both are in our early 20's and have had…read moretrouble in the past with finding somewhere willing to work with us. Jason Doyle was a very experienced, professional, and patient representative to work with us. A great sense of humor was also a plus! We walked out the door the same day with a car, 0 issues spending less than expected! We 100% recommend working with RightWay!

Don't recommend at they advertise to be such a great company when it's all lies I pay to much money…read morea Month for a vehicle that has more problems then a little bit and has been in the shop since I signed June 3rd the shop theyre sending it to isnt fixing anything at all I asked to be took out of my lease to be put in a diffent better vehicle carrol and Adam both told me no if they take me out my lease I'll be without a car after I even put down my trade I do not recommend rightway in Taylor mi they are fraud and lie just for you to put money in theyre pockets

DO NOT BANK HERE, READ THE REVIEWS…read more These guys are shady, they aren't descriptive about the charges so you're left confused. They put you in the negatives then hit you a $33 overdraft fee. They tried to hit me with FIVE overdraft fees in ONE day. With no explanation of why my account even went into the negative in the first place. RUN FROM THIS PLACE

Do not use this credit union. I did for ease to by a truck from a dealer 3 hours from my home. I…read morehad to show proof of insurance to get the loan, which is normal. then they asked for it again 2 months later in which I used their quick and easy method they email you. well it wasn't easy but they didn't lie, it was quick for them to charge me 9400 for their insurance policy. So without trying to call me or write me with a real letter on paper they decided to just charge me insurance on the full term of the loan. unheard of. obviously I will be getting a lawyer. sorry for incomplete sentences as my blood is boiling. Ryan

My mom passed and I had to close out her account. I wanted to shout out Cindy (I'm so sorry if I…read moregot her name wrong. I have the memory of a goldfish). She was so kind and gentle about the whole thing. She didn't push or ask any questions, she just acknowledged some of the hardest points of losing someone so young, and continued completing my request. Even though it's been a year and a half, her kindness made it easier to complete one of the last things I needed to do to close out my moms estate, which is bittersweet itself. Thank you, Cindy. You have no idea how you helped and healed me a little bit. I hope this finds you and you know that you positively impacted me today.

This place is a joke. 4 people standing around watching one person work while there's a line out…read morethe door.. then I finally get to the counter they won't exchange my Canadian money. I have an account but it's a smart access account which isn't good enough apparently.. then they want to see my ID?! All just to exchange $140 Canadian!! And they basically refused. What a joke! I thought this was a bank?! Biggest mistake they ever made because I'll never open an account here or have any dealings with them ever again. Bye. Thanks for the memories!

If you are looking for a credit union that cares about its customers run…read more They are all about the money. Two insurance companies with proof of the amounts that they distributed to this company to pay off a totaled vehicle and they are still trying to send me bills with interest like they never received their money. I would not ever want any other services with this company again. If you are looking for a company that represents integrity and honesty this is not it.

Love this branch, staff is ALWAYS helpful and friendly!!…read moreDon't let the size fool you they have everything you need.

First time coming here, wanted to take out some money while I was in the area. The ATM is…read moreespecially great because you can customize the bills that you want. Unfortunately you can't get $10 bills for some reason like most 5/3 ATMs. It's a large location. There's currently tons of construction so it's a bit of a hassle getting in and out.

Worst. Bank. Ever. Well, at least worst customer service ever. I have been banking here for 10…read moreyears with my law firm. I do probate work, and have deposited 100s, if not 1000s of checks for large amounts of money, which are held for estates until distribution. I took a check into the bank today, and thought I deposited it. They called later, and said I could not deposit, that my client, who lives out of the country, would have to come in and open an account. Umm, no. That's why an attorney is appointed to the case, to AVOID the money being mishandled by anyone. AND, the client signed the check over to us. What is perplexing is I have done this a ton of times before with NO issues at all, and for larger sums of money (I generally just have to show the letters of authroity). Anyway, my office puts a LOT of money through this bank, with our own funds and the funds of our clients. Hope the bank is happy that they are losing a client over something so ridiculous. I will take my money, and that of my clients, to a place that is consistent and actually values their clients. I placed a call to corporate as well, so we will see if anything comes from that.